We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“excellent hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
West 57th Street by Hilton Club
Ranked #54 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 30 June 2014

wonderful staff, location, comfortable bed, loved the Kuerig coffee and coffee maker in the room. After quick phone call to request allergy-free items, really appreciated fragrance-free, feather-free room.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
4  Thank redwhiteandblue123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,406)
Traveller rating
Traveller type
Time of year
Language
  • More languages

835 - 841 of 1,406 reviews

Reviewed 30 June 2014

Unless you're a member of the club, there are no in hotel restaurants - you have to join the club or go out to eat, not that that's a huge problem and they bring in food from other places as part of room service. Room very nice, internet access spotty.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this reviewResponded 8 July 2014

I would like to apologize the problems you encountered with our complimentary WIFI connection during your stay. Your feedback is important to us. We will use it to improve our service so next time, we'll meet or even exceed your expectations. I hope we'll get to see you in the very near future.

Laurie Del Sole
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

My wife and I stayed at West 57th for the first time since our purchase in Sep 2012, on 18-22 Jun. I'm not going to review postings - but only to say that West 57th is a different Hilton resort paradigm then the usual resorts. The one bedroom is spacious - and more than enough space for two people. The Owners’ Lounge is okay. The significant fact for this resort is that in NYC - there are a super abundant number of restaurants, shopping, and attractions literally blocks from the front door. I do want to add that the staff was super great for our 48th wedding anniversary arrival. We will be returning in Dec to see NYC decked out for Christmas.

Stayed: June 2014, travelled as a couple
5  Thank BrianS612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

We are not members here, but were offered accommodation by special invitation at a price that we couldn't refuse. It was amazing to stay at such a prime location - two blocks away from central park and a 10 minute walk to Times Square. The staff are very professional and welcoming, and the rooms were fantastic. We didn't have a view, but it didn't detract from the overall experience. We would stay here again if we could afford it!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank LouLou_Da
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Our family visit to Manhattan in the late spring of 2014 was wonderful. The weather was in the high 70's and walking around the city was easy. Everything we had scheduled went on like clockwork. All of the shows the family wanted to see were available and the younger group had the energy to walk Central Park. They even had a ride in the horse drawn carriage. We travel to the city on Amtrak and used the taxis and buses. They are already planning for another city visit.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
4  Thank Jim-gd-york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Just back from 5 nights in NYC with the family (teen and a tween). The location of the hotel is excellent being two blocks from central park, just off 5th and convenient walking (about 20 minutes) to Times Square. Perfect place to stay for an active vacation of site seeing and running in central park. Staff was superb and went out of their way to be helpful with directions, taxi service and understanding the subway. Excellent restaurant recommendations. An overall wonderful stay for our active family of 4 to enjoy the highlights of the city. Breakfast was quite delicious each morning with fruit, fresh pastries, oatmeal, yogurt, granola and every other day a quiche. We stayed in a one bedroom. The bedroom was a good size though the sitting room was smaller but the girls had ample space to spread out a little. Both beds (pull out couch for girls) were comfortable. Shower was equally wonderful. Small refrigerator in the room as well. Would definitely recommend staying here when possible. Worth the extra especially for a family of 4.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
5  Thank outdoorgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Great location, but much smaller feel than the Avenue of the Americas Hilton nearby. Friendly staff. Odd that they pur out the "breakfast type" sweets in the lobby after 11:00. Great bed, nice bathroom.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
3  Thank Elizabeth U. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Hilton Club - New York
The Hilton Club - New York
#198 of 469 in New York City
673 reviews
Midtown
the Quin
the Quin
#40 of 469 in New York City
2,919 reviews
Midtown
1 Hotel Central Park
1 Hotel Central Park
#23 of 469 in New York City
1,410 reviews
Show Prices
Show Prices
Show Prices
Midtown
Renaissance New York Midtown Hotel
Renaissance New York Midtown Hot...
#74 of 469 in New York City
723 reviews
Midtown
Park Hyatt New York
Park Hyatt New York
#26 of 469 in New York City
1,542 reviews
Midtown
Residence Inn New York Manhattan / Midtown East
Show Prices
Show Prices
Show Prices

Been to West 57th Street by Hilton Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West 57th Street by Hilton Club

Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#48 Luxury Hotel in New York City
#62 Business Hotel in New York City
#63 Romantic Hotel in New York City
#87 Family Hotel in New York City
Price Range: £207 - £640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Official Description (provided by the hotel):
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Hilton Hotels Direct, Agoda, Southall Travel, Travel Republic (UK), Evoline ltd, 5viajes2012 S.L., TripOnline SA, Cancelon and getaroom.com so you can book your West 57th Street by Hilton Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing