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“NYC Hilton West 57th street” 5 of 5 bubbles
Review of West 57th Street by Hilton Club

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West 57th Street by Hilton Club
Ranked #65 of 467 Hotels in New York City
Certificate of Excellence
Roseto, PA, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“NYC Hilton West 57th street”
5 of 5 bubbles Reviewed 4 August 2014

Great location. One block to Central park. Few steps to 6th avenue. Fun all around this location. Staff superb. Staff could not be better. Nice room. Clean, quiet. everything worked, very comfortable bed. Did not take advantage of all that was available. Used RCI timeshare points. A treal bargain. Parking expensive but it is NYC. If you don't need the car to get here then leave your car outside the city. Can not go wrong with any Hilton property including sister place a few blocks away.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
5 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 8 August 2014
Thank you for taking the time to provide us with your wonderful feedback. I am delighted to hear that you enjoyed your stay with us. It will be a pleasure to share your comments with our staff. We look forward to welcoming you and all the RCI members back to West 57th Street by Hilton Club in the near future.

Best regards,

Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,281 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (233)
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 August 2014 via mobile

Wonderful hotel, beautifully decorated with the most friendly staff one could ask for. Perfect location, two blocks from the entrance of Central Park. Weather was beautiful so we literally walked everywhere. Would definitely choose the location again, for our next visit to NYC.

Stayed July 2014
Helpful?
4 Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 8 August 2014
Thank you for your recent visit to our hotel. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable.

Best Regards,

Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hackettstown, New Jersey
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 31 July 2014 via mobile

I was a nice and clean hotel. Our room was a nice room on the top floor. We had a great view and never had a complaint. There could have been more to that continental breakfast but other than that I liked it

Stayed July 2014, travelled with friends
Helpful?
4 Thank cupcakegenius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 8 August 2014
Thank you for choosing our hotel. We sincerely appreciate your valuable time in forwarding us your generous comments. I hope that our distinctive service will tempt you to return in the near future.

Kind regards,
Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Gem in the heart of the city. Spacious, comfortable rooms with all the amenities. Well equipped fitness center, and handy business center. Staff very friendly, proactive and knowledgeable about city's attractions. Subway stops close for the adventurous, and 5th Avenue shopping, Carnegie Museum and Central Park all within a block or two.

Room Tip: Street-side rooms have best view, but tend to have more street noise. Rooms facing away from street...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ram-Bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

The hotel is in a convenient location but might be difficult to find because the street number and hotel name are hard to see from the street. Our taxi driver literally drove passed it. Otherwise the hotel is well maintained and the hotel staff is very helpful. If you are a Hilton Club owner, you will enjoy the Owner Lounge.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
3 Thank William W. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 5 August 2014
We would like to thank you for staying at our hotel and for your positive feedback. We look forward to your next visit when your travels bring you to New York City and greatly appreciate you taking the time for sharing your experience with us.

Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Rock, Arkansas
Level Contributor
170 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

My husband and I stayed 4 nights at the West 57th Street by Hilton Club in a lovely king studio premier on the 21st floor with a balcony overlooking 57th street, a wonderful soaking tub, and a separate shower. We would have given an excellent rating, but there is no onsite restaurant and although our room had a little refrigerator, a microwave would have made our stay perfect. The staff were very knowledgeable, accommodating, and friendly. We were happy to find an umbrella in our closet for complimentary use during our stay as it rained one day. The concierge service was extremely helpful. Since it was our first time to the city we had lots of questions and they gave good advice. There is a subway station one block away when going to the left as you exit the hotel. There are several restaurants nearby as well as food trucks. Central Park in two blocks away. The area is very safe for walking. One evening we walked 13 blocks to 44th street to see a 7PM production of the Phantom of the opera. There were hundreds upon hundreds of people out walking to theatres. The blocks seem short and with all of the activity in the area, the 20 minute walk felt like 10 minutes. We took a cab from LaGuardia to the hotel when we arrived and that was about $35, but by the time we left we knew our way around a little bit and took the subway to LaGuardia. It was easy! This is a great hotel, in a great location for vacationing on Manhattan Island. We are looking forward to returning.

Room Tip: Higher floor was very quiet.
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank conniej238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 5 August 2014
I would like to take this opportunity to thank you for staying at West 57th Street by Hilton Club and complementing our staff as we strive to ensure that all our guest’s needs are met. I was delighted that you were very happy with your accommodations and pleased that you enjoyed the restaurants in New York City. Thank you for your recommendations for other guests visiting our city and we look forward to welcoming you back to in the near future.

Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

The staff was too notch, of course, the room was fine, GREAT location and fine amenities. It's a contemporary style and it works, although the room was a little small, but it is Manhattan, after all. The TV was hard to figure out, and I was disappointed that there weren't in-room movies.

But, I would go back because while small the room was comfortable and the location was terrific.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BGBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review, 5 August 2014
Thank you for your recent stay at our hotel and for your kind words regarding our staff, which will be shared with our team members. I am extremely delighted to learn that we met your expectations and value your feedback regarding our facility. Please know that we look forward to welcoming you back again in the near future.

Laurie Del Sole
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about West 57th Street by Hilton Club

Property: West 57th Street by Hilton Club
Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#54 Luxury Hotel in New York City
#62 Business Hotel in New York City
#64 Romantic Hotel in New York City
#89 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Official Description (provided by the hotel):
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City

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