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“Hilton Club NY”

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The Hilton Club - New York
Ranked #195 of 467 Hotels in New York City
Certificate of Excellence
Onancock, United States
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Hilton Club NY”
Reviewed 27 November 2013

Excellent accommodations and staff. Owners' lounge full of interesting people. "Happy Hour" and breakfast beverages and food quite good. Absence of in-room coffeemaker might be inconvenient for those located farther from the lounge, where Nespresso was available until midnight, than we were.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
2 Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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637 reviews from our community

Traveller rating
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See reviews for
188
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
Annapolis, Maryland
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 November 2013

Excellent Location. Upper Manhattan below park. Reasonable amenities, friendly and helpful staff comfortable rooms and lounge, food and coffee available all day, drinks in the evening. EASY in and out. Prices for my stay were reasonable. Recommend train to/from New York car not useful. Hotel has parking but it is expensive.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
2 Thank RandyandMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quakertown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2013

Awesome staff and accommodations! Location is perfect. Staff helps get you oriented and assists with theater tickets and anything else. Each one is terrific! They are experts on New York, restaurants, museums and events.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank bonniedraper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, United States
2 reviews
Reviewed 13 November 2013

New York can be a challenging place to connect to if you don't have the right connections. The Hilton experience on Sixth Avenue is that remarkable combination of professionalism and cordiality that makes it a wonderful springboard for experiencing our beloved city.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Joel S. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 13 November 2013

Excellent location, great service, clean and secure. Lots of staff available for assistance. Easy access/walking distance to major points of interest and restaurants. Subway system within a block of hotel.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Donald William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martinsville, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 November 2013

At New York Hilton on 6th Ave, spotty room service, took over 1/2 hour for bell service on departure even with a late checkout to avoid the crowd. Aggressive sales staff for Hilton time shares. No restaurant in lobby for late breakfast or late night food-after a play.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
1 Thank Donald E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, Manager at The Hilton Club - New York, responded to this review, 14 November 2013
Thank you for taking the time to let us know of your concerns. We strive to provide an excellent experience to all our guests while visiting New York City. We regret the fact that our service did not meet your expectations and this is certainly an area we will focus on. Our property offers food service throughout the day at the newly created Herb’n’ Kitchen restaurant which is grab and go outlet. We will review your comments pertaining to Bell Service delays and interactions with the Hilton Sales Staff with the appropriate management teams.

Once again, we thank you for your feedback, and sincerely apologize for any lapse in service.

Carlos Martino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, VA
Level 6 Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 November 2013

The location of the Hilton Club within the Hilton New York Hotel cannot be beat. You are only steps from the E subway stop, within walking distance of Times Square, Rockefeller Center and Central Park. GREAT central location for anyone who wants to explore NYC. The staff was so friendly and having complimentary breakfast and manager's reception was great. Plus the benefit of having complimentary water and sodas at any time of the day is a HUGE bonus when in the city where a bottle of water costs $3! Our room was very nice - a studio - but had plenty of room. The bathroom was clean and stylish. The 24 hour deli across the street from the hotel is fabulous - their sandwiches are yummy. The only negative to this hotel is the wait time for the elevators - but in a hotel this busy, it's to be expected. Definitely use the stairs if you are on the 38th floor and want to go to the hospitality suite on the 37th floor.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smb4x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hilton Club - New York

Property: The Hilton Club - New York
Address: 1335 Avenue of the Americas, 36th, 37th and 38th Floors of the Hilton New York, New York City, NY 10019-6012
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#61 Family Hotel in New York City
#84 Romantic Hotel in New York City
#143 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Hilton Club - New York 4*
Number of rooms: 118
Official Description (provided by the hotel):
The Hilton Club - New York is superbly located on the 36th, 37th and 38th floors of the renowned Hilton New York offering the immediate convenience of a full-service hotel. Located in the heart of thriving midtown Manhattan, the surrounding ten-block neighborhood offers some of New York's most notable treasures. The Hilton Club - New York offers an exclusive check-in on the 37th Floor for Hilton Club guests and features studios, one and two bedroom suites. The accommodations are elegantly appointed and offer numerous amenities to help capture the contemporary sophistication of Manhattan. Guests of The Hilton Club - New York have charge privileges at the restaurants, fitness center, spa and retail outlets of the Hilton New York. ... more   less 
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Also Known As:
Hilton Club New York Hotel New York City
Hilton New York City

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