We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Fairfield Inn & Suites New York Manhattan/Times Square
Ranked #238 of 469 Hotels in New York City
Reviewed 3 November 2013

Another hotel booked us into the Fairfield late at night when we had lost our passports and other possessions at the airport and couldn't fly home.
We arrived tired and upset. The staff were welcoming and provided drinks.
The next morning the lady at the front desk and we believe the Manager helped us sort things out, up until that point it appeared nobody in New York could or would help us. We were so relieved and grateful.
The hotel is comfortable and provide the best breakfast ever !

Stayed: October 2013, travelled with family
Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 3 December 2013

Thank you for staying with us. We were delighted to learn that you were able to recover your passposrt and head back home. Come back and visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,936)
Traveller rating
Traveller type
Time of year
Language
  • More languages

737 - 743 of 1,936 reviews

Reviewed 31 October 2013

I stayed here for four nights, using reward points. I found the hotel very clean, mostly quiet, and in a great location especially for first time visitors. It is a central location and very close to theaters and right by a subway stop. The rooms are on the small side which is to be expected, but very manageable for two people in a double room. I found the staff helpful and friendly, particularly the very patient breakfast ambassadors who did a nice job managing traffic in the breakfast room. Usually there was a short line for breakfast but it went fast, and you could always take food up to your room if you didn't want to wait. The breakfast included eggs and sausage along with yogurt, cereal, fruit, bagels, and other bread products. The breakfast room becomes a sports bar at night, and there is sometimes a crowd of people waiting to get to the nightclub on top, which seems like an anomaly for a Fairfield Inn. When I go to NYC next time, I might try to stay in a different neighborhood, but this hotel certainly warrants another stay.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank skyeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinn330, General Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 2 December 2013

Thank you for your comments. We were glad that our staff was accomodating and that you enjoyed your stay with us. Look forward to your next visit. Happy holidays!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

I have been going to New York City for over 36 years, and have stayed at countless hotels. This property is one of the best hotels I have stayed at. The entire staff, especially the front desk is outstanding, and everyone always tries to accomodate. I strongly recommend this hotel for business or leisure travelers.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank matt l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Hotel Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 25 October 2013

Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming holiday season.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

This was my first trip to NYC and this was an EXCELLENT location for a first timer! Just a few blocks from Times Square and within walking distance of many tourist points, this was a great hotel choice. The hotel was in good repair and very clean. Compared to other big city hotels I've stayed in, I felt the rooms were quite spacious and well arranged. The breakfast was excellent each morning with various choices for everyone's tastes. The only downside to the hotel was the club on the top. This caused issues with noise, crowding in the lobby and the elevators. Staff at the hotel were amazing and very helpful. Definitely would stay again.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BrendieLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Hotel Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 25 October 2013

Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming holiday season

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

Recently stayed at this hotel for 10 nights with 5 friends. This is my second time in New York and this hotel was great for location, close to Times Square, Theatres and Port Authority and good value for money. We got a great deal booking well in advance. The service of all staff was so great and the hotel smelled clean. The hotel offered free breakfast with plenty of room to sit down, while there was a line sometimes mostly there wasn't. The breakfast ambassadors were always helpful and Ricardo was always there to smile an give us a laugh to start our day. One of the lifts was out for our first few days but that wasn't a problem. The area borders on the Hells Kitchen restaurant row and is safe. I have stayed in NYC at a hotel close by and this hotel for our group was definitely good value for money and was very clean but the staff really made it. The only negative was that the air on was a bit noisy , but the windows open as a solution.

Room Tip: I had a city view room and while the view wasn't that great but the other room we had was better...
See more room tips
  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sidneysider60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Hotel Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 25 October 2013

Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming holiday season.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

Fantastic NYC Midtown location, just few blocks away from Times Square and a walking distance to the heart of Manhattan and for the ambitious walker like me, every Manhattan point of interest is within a walking distance.
Hotel is a well kept and pleasant place to stay, simple, modern interiors, quiet ,comfortable and clean rooms.
Kind service and friendly staff, very good breakfast buffet, later in the morning queue might be long, but waiting time not.every morning.

Room Tip: Sky Room on the 31st floor sometimes very loud, rooms up to 25th floor recommended !
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sPrpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Hotel Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 25 October 2013

Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming holiday season.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

Stayed here for three nights. Lift service was not good with long waits. Breakfast queue was very off putting and in fact we simply went out because we didn't have time to wait. Staff were very good, BUT it was very expensive and in my view did not represent value for money - better places in Manhattan for much less.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Geoffpine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Hotel Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this reviewResponded 25 October 2013

Thank you for your review of our hotel. First and foremost, please accept my apologies regarding the issues you had in our property. Please know that we take these items seriously and we will do everything possible to ensure they are corrected. Thank you once again for bringing these items to light. We hope that on your next visit to New York you will give us another opportunity to show you that we have made those corrections. We hope you have a great upcoming holiday season and hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Chelsea
Fairfield Inn & Suites New York Midtown Manhattan/Penn Station
Fairfield Inn & Suites New York ...
#122 of 469 in New York City
1,417 reviews
Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York ...
#205 of 469 in New York City
840 reviews
Midtown
Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown ...
#178 of 469 in New York City
2,276 reviews
Show Prices
Show Prices
Show Prices
Midtown
Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Fairfield Inn & Suites New York ...
#240 of 469 in New York City
633 reviews
Midtown
Fairfield Inn & Suites New York Manhattan/Central Park
Fairfield Inn & Suites New York ...
#231 of 469 in New York City
180 reviews
Financial District
Fairfield Inn New York Manhattan/Financial District
Fairfield Inn New York Manhattan...
#236 of 469 in New York City
416 reviews
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites New York Manhattan/Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites New York Manhattan/Times Square

Address: 330 West 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#184 Business Hotel in New York City
#198 Family Hotel in New York City
#199 Romantic Hotel in New York City
Price Range: £140 - £411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Times Square 3*
Number of rooms: 244
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is a Times Square hotel offering 244 guest rooms in the heart of NYC. We provide guests with a Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours a day, and in-room free High Speed Internet. Centrally located just minutes from Times Square, NYC's Theatre District, and the subway to take you anywhere throughout New York City, our Times Square hotel is perfect for a business or leisure trip to NYC. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Southall Travel, Hotels.com, Travel Republic (UK), LoveHolidays, Odigeo, Ebookers, TripOnline SA, Evoline ltd, HotelsClick, Cancelon, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Fairfield Inn & Suites New York Manhattan/Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
Fairfield Inn New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing