My husband and I have just returned from a Christmas trip to New York. Having travelled to New York before this was our first stay at the Fairfield Inn and we were very happy overall with the hotel. The main advantage of this hotel is the location, just across the street from the Port Authority Bus Terminal and main subway station, so access anywhere across the city is really easy. Our room was a good size for Manhattan standards and the bed and shower were amazing. The majority of staff were really friendly, although the bar staff in the 'Sky Lounge' could take some tips from the staff in the main sports bar on good customer service.
If you visit you must go up to the 'Sky Lounge' to take in the view of Manhattan. Don't bother with a drink as they are very expensive and the customer service here is poor (unlike the rest of the hotel).
The two main issues we encountered were really long queues for the lifts and the plastic cutlery used for breakfast! Other than this, I would recommend the hotel for location.
- Official Description (provided by the hotel):
- Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is a Times Square hotel offering 244 guest rooms in the heart of NYC. We provide guests with a Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours a day, and in-room free High Speed Internet. Centrally located just minutes from Times Square, NYC's Theatre District, and the subway to take you anywhere throughout New York City, our Times Square hotel is perfect for a business or leisure trip to NYC. ... more less
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- Also Known As:
- Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
- Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
- Fairfield Inn New York City