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Fairfield Inn & Suites New York Manhattan/Times Square
Ranked #235 of 466 Hotels in New York City
Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay!”
Reviewed 18 August 2014 via mobile

Had a wonderful stay at Fairfield Inn. 3 kids and two adults. we were able to valet park our van and leave it for duration of our 3 day/2 nt stay. Staff was very kind, courteous and helpful. Rooms were clean and comfortable. Location could not be any better. We were blocks from Times Square and very close to subway. We were originally apprehensive about proximity to Port Authority, but there was never an issue with feeling unsafe. Elevator wait was a bit slow during the evenings. Breakfast was ok. We will definitely return.

Stayed August 2014
Helpful?
1 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 12 September 2014
Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,871 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (337)
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English first
Level 6 Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 17 August 2014 via mobile

Very good location, close to Times Square and metro station. Across the street is bus terminal - maybe that's the reason why so many homeless people sit outside at the street. Nice that Starbucks coffee is available 24/7. Crowdy breakfast - sometimes you have to wait in line to be seated. Food is average, but available all the time despite crowd. Sadly, it's served on plates made from carcinogenic styrene. Room is very small , but it's a rule in NYC. Loud AC machine is very hard co set correctly.

Stayed August 2014, travelled with family
Helpful?
Thank Marcin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 12 September 2014
Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Key West, Florida
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 August 2014 via mobile

Typical Fairfield. Friendly staff, good location, clean rooms (bit small but this is NYC). Will stay here again next time I'm up this way. Why does my review have to be minimum 200chars blah blah blah?

Stayed August 2014, travelled on business
Helpful?
Thank PalinsLeftBoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 12 September 2014
Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasig, Philippines
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 August 2014

Greeted warmly by night shift staff / front desk when we arrived at 1030 pm after a 24 hour flight. Quick check in, had two rooms with 2 double beds. Room and bathroom is very clean. Fast internet connection (and it's free!) Yummy breakfast, love the muffins and the unlimited Starbucks coffee (which is also available every night near the business center area along with the hot choco drinks). You can get food and eat your breakfast in your room in case you can't get a seat in the breakfast area. In front of the Port Authority Station - where the subway and greyhound station is located. Walking distance to Times Square, Madison Square, Macy's, Penn Station, 2 Brothers Pizza, Shake Shack and Cake Boss Cafe. All the staff I encountered in this hotel are accommodating, friendly, helpful and professional. Thank you Fairfield Inn and Suites Times Square for making our 5 night stay very memorable.

  • Stayed May 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank velvetdsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 12 September 2014
Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 August 2014

Great location, very clean, decent price, I'd totally stay here again!

The only slight compliant I'd have was elevator accessibility - with just two running during peak traffic it made for a slow start and end of each day. Other than that, it was excellent!

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Daren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 14 August 2014
Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level 6 Contributor
922 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
Reviewed 9 August 2014 via mobile

Lovely hotel! Clean rooms that are a good size, not too small. The upper floors have a nice view of the empire state building.

House keeping are diligent.

Valet parking is available.

There is a popular rooftop lounge in the hotel that some of the beautiful people of NY go to. They queue up at the hotel entrance starting early evening making for great people watching!

Stayed August 2014, travelled with family
Helpful?
Thank Amin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 14 August 2014
Thank you for your review of our hotel. We are so happy to hear that you had a great time in our hotel and the city. Our staff strives to ensure that every guest is taken care like family. We hope that on your next trip to the Big Apple you will come and visit us again. Thank you again and we hope you have an amazing upcoming year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

My boyfriend and I booked this hotel because of its location to the city. We were able to walk everywhere from our hotel which was wonderful. The hotel was very clean and the staff were all amazing and friendly. We arrived to the hotel early and they held our bags for us until our room was ready (same thing once we checked out). They then called us to let us know we could go into our room. This was earlier then check in time which really helped to prepare for the night. The rooms were nothing fancy but perfect for what we needed. Basically the room was a place to sleep and get ready. The bathroom was on the smaller side, but the shower made up for it. The beds were extremely comfortable after a long day of sight seeing. Breakfast was great! There was a large selection for everyone depending on what they liked to eat. We were able to eat a big breakfast and didnt need to spend a lot of money on lunch while we were out. We never had an issue with getting a table however I can see where a larger space would be more ideal. The lady at the front desk said renovations are going on soon so maybe that is in the works. My boyfriend and I wanted to go to the rooftop restaurant, only to learn that it is open from 5pm-4am with a dress code. It would be nice if hotel guest could go at any time. A negative aspect of the hotel was that it was located on a street which had a restaurant and a couple of adult entertainment stores. Having said that the walk was rather short and we had no issue at all. We walked on he opposite side of the street at night just because we felt better about it, but it was not necessary. Overall, we had a wonderful experience and would defiantly stay at this hotel again in the future.

Room Tip: We paid extra for a city view, however I felt like it wasn't worth it because we were never in t...
See more room tips
Green Features: VERY friendly staff!!! Cant say enough about all of the people we delt with during our stay
  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubin S, Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review, 14 August 2014
Thank you for your review of our hotel. It is with great pleasure to have read and able to share your comments with our staff. We hope that on your next trip to NY, you will come and visit us again. Thank you again and we hope you have a great upcoming year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Manhattan/Times Square

Property: Fairfield Inn & Suites New York Manhattan/Times Square
Address: 330 West 40th Street, Between 8th Ave. & 9th Ave., New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#187 Business Hotel in New York City
#201 Family Hotel in New York City
#202 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Times Square 3*
Number of rooms: 244
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott New York Manhattan/Times Square is a Times Square hotel offering 244 guest rooms in the heart of NYC. We provide guests with a Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours a day, and in-room free High Speed Internet. Centrally located just minutes from Times Square, NYC's Theatre District, and the subway to take you anywhere throughout New York City, our Times Square hotel is perfect for a business or leisure trip to NYC. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
Fairfield Inn New York City

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