We stayed four nights at the French Quarters Guest Apartments over Eastern, and had a rather pleasant stay.
The best thing with the hotel is its location, right on the Restaurant Row. After long days of exploring NYC, it is conveniently located for easily stepping out for a dinner to any of the restaurants on the same street or around the block.
The King room we had (#207) was exactly as the pictures on the homepage. It was very clean, spacious enough, and the bed was amazing. Although facing the Restaurant Row, it wasn’t at all as noisy as I thought it might be. Both my husband and I slept well. This room though is not for somebody who cannot manage steep stairs, as it is located in the Townhouse building, without elevator (see attached pictures).
The reason I am not giving this hotel the best ratings, is mainly due to their poor service. The receptionist wasn’t particularly friendly upon arrival or when leaving, and the breakfast personnel was everything but service-minded (one lady was actually quite rude). A smile and a friendly clause would have done much!
Also when we arrived after a long overseas trip, it took them a long time to bring us the in-room drinks we ordered. We called back more than an hour later to see if they forgot about it (which they probably had). During our stay, the bar personnel also managed to invoice us incorrectly twice.
On top of it all, the last morning of our stay, there was a Chinese family suddenly entering our room, whilst we were still in bed. Apparently the reception didn’t know we were still there...
Concerning the breakfast, it was very basic. Moreover, every morning we went there, they were out of either croissants, yoghurt, bananas or the coffee.
Irrespective of the fuss we encountered, the hotel felt safe, and it had an interesting interior design and look to it.
A nice touch in the hotel was a kind-of “daily programme”, which they stuck under the door early every morning. This leaflet had information about daily events, theatres and weather.
To summarise: The plusses were the actual room and the location, and the minuses the poor service and breakfast.
- Official Description (provided by the hotel):
- Located on New York’s famed Restaurant Row, The French Quarters Guest Apartments brings a taste of the Big Easy to the Big Apple. Whether in town for a week, a weekend or an extended visit, the comfort and quality of superior accommodations and service awaits you. Our sophisticated and comfortable surroundings will refresh and rejuvenate you for another day in the board room or night on the town. ... more less
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- Also Known As:
- The French Quarters Guest Apartments Hotel New York City