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“Besides good location, to be avoided”

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Days Inn Hotel New York City-Broadway
Ranked #430 of 467 Hotels in New York City
Boca Raton, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Besides good location, to be avoided”
Reviewed 24 June 2014 via mobile

Great location, specially if you wants to stay in the west side, 96th subway station is literally just on the corner.

Besides that, hotel facilities are pretty old and the rooms in a quite bad conditions. Elevators mal-functioning, dirty appearance in the lobby, mattress had a kind of low area.

Team seems to be understaffed as well, specially Front Office.

Suggest you look for something else if you have time to look to search!

(Apparently higher floors are a bit newer, if you book ask for a room 12th floor up)

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Matheus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 July 2014
Dear Matheus O
Thank you for your comments and review. Our most sincere apologies that we did not meet your expectations. All of your concerns have been noted and will be addressed accordantly. Again our apologies and thank you for your feedback, Hope we can serve your lodging needs in the near future.

Kind Regards,


Coral Castillo
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1,913 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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San Antonio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 June 2014

I chose the hotel for location and price.The room was very small and beds are regular size, not queen and thus not long enough for my 5'11" frame. Cable TV was out 5 of 6 days but management did compensate me at checkout. Room was dark , carpet old, dirty,& probably moldy.
Bathroom floor could stand a good scrubbing.Bath mats were only available "on request". Front desk staff were friendly and responsive to problems other than Cable. A gentleman we met on the elevator said cable had been out for most of 4 months he had been staying there. Positives were proximity to subway , restaurants, deli on corner & family on UWS . Room was very quiet for NYC. Elevators still weren't working (see earlier reviews) and erratic . Only ice machine was on 11th floor and no vending machines to be found although listed on even numbered floors. No complimentary breakfast as provided in most hotels in this category. A coupon for a neighboring restaurant was provided after request upon tip from bellman.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Old300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 23 July 2014
Dear Old300,

Thank you for your comments. We appreciate your comments and feedback regarding your recent stay with us. I am sorry that your stay was not exactly what you expected and I truly hope you give us another chance to make it better. Thanks again, Coral Castillo
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Travellers are raving about these New York City hotels

Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 June 2014

Hotel was ok apparently it had recently renovated so my expectations were high but they were wrong the lifts were scary at best the hallways stank like mold the rooms were so hot that the air con was a must but it was so loud you couldn't sleep with it on. The good part it was close to the subway.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 June 2014
Dear Lindsay J,

Thank you for your comments. I want to take this opportunity to apologize for the experience you had while staying at our hotel. We are working on improving the quality of service and we hope that next time you visit us we can deliver the type of service we are accustomed to delivering. Again, thank you for sharing your experience with the travel community.
Coral Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parsippany, New Jersey
Level Contributor
375 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 13 June 2014

The place has undergone renovation. One elevator still doesn't function. The others are very slow. The front desk staff was friendly. WiFi is free but slower than dial up service. If you need to be on the upper west side, it may suffice. It's difficult to hail a cab in the area,. There is a subway station 1 block away. Look for another place if you can.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 June 2014

I went on a business trip to NYC. The room was pretty good- on the PH floor. Staff were courteous and friendly.

The only annoyance we found was that some of the elevators did not work, and not all elevators went to the 13th floor- which was sometimes labelled as "14th", "PH" or "13th" in different places. But other than that it was a pleasant stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lausanne_resident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 June 2014
Dear Lausanne_resident,

Thank you for sharing your experience with the travel community. I am happy that you liked our rooms and that our staff was nice. I will however, bring up your concerns to our team to work on making your next stay a perfect 10!!

Thank you,
Coral Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plantation, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Stayed at this hotel for 3 days in May 2014. It was chosen due to proximity to the upper west side. It was not cheap, as I guess, are most NY hotels. Turned on TV to find out it was not working. Called the front desk, they said the cable was being worked on. How long has the cable been out?? Wifi barely worked. The outside of hotel had scaffolding all around it, which looked like construction was going on. Not too happy with my stay.

Room Tip: Check if TV's are working when making reservation. Ask if construction still going on.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank missph0ebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn Hotel New York City-Broadway

Property: Days Inn Hotel New York City-Broadway
Address: 215 West 94th Street, New York City, NY 10025-6922
Phone Number:
Region: United States > New York > New York City > Upper West Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #430 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Days Inn Hotel New York City-Broadway 2.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Days Hotel New York City
Days Inn New York City
Days Hotel Broadway New York
Days Broadway Hotel

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