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“Noisy, ugly, small, and the wifi is not wonderful”

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Days Inn Hotel New York City-Broadway
Ranked #428 of 467 Hotels in New York City
Geneva, Switzerland
Level Contributor
119 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Noisy, ugly, small, and the wifi is not wonderful”
Reviewed 26 June 2014

I stayed a couple of nights in this hotel. It is a huge and ugly hotel, located close to a metro station, something which is very convenient.
My room was in the eight floor and was not easy to find. I had to go through an emergency exit (in which somebody had written the room numbers behind with a marker) to get to it. It did not look like the pictures (I guess they have some renovated rooms, it was not the case for mine). The room had one big window with a busted dirty air conditioning machine on it, a big bed, a table, a huge piece of furniture with a very old big TV on it, a random closet and a bathroom. All of this in a really small space.
The window was there but could have not been with not much difference, every noise 8 floors down could be heard up with no problem at all, it was close to sleep in the street. All the night you could hear the traffic, the sirens, the trucks going in reverse direction, the people... It did not offer much isolation of any other kind, it could be cold in the room or very hot.
The bed was nice, clean and comfortable, probably the best thing of the room.
The TV probably did not work, I would not know for sure since there was no remote. The phone did definitely not work at all. The wifi worked barely, you could use it for emailing and not much more than that, if you need to work from your room this may not be an ideal hotel.
The carpet of the floor was old and dirty, the decoration very dated, the bathroom, as old as the carpet (at least), not super clean but not super dirty. It had good amount of towels and amenities.
There are works happening on the building, so if you looked through the window you would see the scaffolding directly.
Also, there are 4 elevators but during my time there only two worked and not at the same time.
So, the good: location, the bed, the promptness of the cleaning (which was really nice), the amount of towels, and something I did not mention either: the coffee maker in the room (that is a nice thing).
The bad: the rest.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ec_grs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 July 2014
Dear ec_grs,

Thank you for your comments and review. Our apologies that we did not meet your expectations. Rest assured that all of your concerns will be addressed. Again our apologies and thank you for your valuable feedback.

Kind Regards,
Coral Castillo
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
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Feltham, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 June 2014

I booked this hotel at the last minute but when i arrived i was impressed. The room was clean and equipped with TV, iron, couch, towels etc. Located 2 or 3 blocks from central park and theres a subway station on 96th st which is 2 stops away from times sq. The hotel is surrounded by various food and convenient stores with most of them are 24hrs.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chaniquab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 July 2014
Dear Chaniquab,

Thank you for your comments and review. We are very pleased to hear that our central location help to make your NYC stay even more memorable. Thanks again for your valuable feedback and we look forward to your next stay.
Kind Regards,
Coral Castillo
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Rehovot, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

I was travelling alone on a business trip. the hotel is old like most hotels in the city and the elevators also, the corridors are a bit stuffy but the room is really nice, clean, great a/c, quiet, a bit small but was a comfort to come back to after a long day. The location is great, right next to a subway station and a lot of restaurants around. the staff was really nice and helpful.

Room Tip: ask for a rear room not a room facing the street.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoniKain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 July 2014
Dear RoniKain,

Thank you for your comments and review. We are pleased to hear that your overall stay was good. Our apologies for any issues you experienced. These concerns will be addressed. Again our apologies and thanks for your feedback. We look forward to your return.

Kind Regards,
Coral Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 June 2014 via mobile

Great location, specially if you wants to stay in the west side, 96th subway station is literally just on the corner.

Besides that, hotel facilities are pretty old and the rooms in a quite bad conditions. Elevators mal-functioning, dirty appearance in the lobby, mattress had a kind of low area.

Team seems to be understaffed as well, specially Front Office.

Suggest you look for something else if you have time to look to search!

(Apparently higher floors are a bit newer, if you book ask for a room 12th floor up)

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Matheus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 July 2014
Dear Matheus O
Thank you for your comments and review. Our most sincere apologies that we did not meet your expectations. All of your concerns have been noted and will be addressed accordantly. Again our apologies and thank you for your feedback, Hope we can serve your lodging needs in the near future.

Kind Regards,


Coral Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New York City hotels

San Antonio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 June 2014

I chose the hotel for location and price.The room was very small and beds are regular size, not queen and thus not long enough for my 5'11" frame. Cable TV was out 5 of 6 days but management did compensate me at checkout. Room was dark , carpet old, dirty,& probably moldy.
Bathroom floor could stand a good scrubbing.Bath mats were only available "on request". Front desk staff were friendly and responsive to problems other than Cable. A gentleman we met on the elevator said cable had been out for most of 4 months he had been staying there. Positives were proximity to subway , restaurants, deli on corner & family on UWS . Room was very quiet for NYC. Elevators still weren't working (see earlier reviews) and erratic . Only ice machine was on 11th floor and no vending machines to be found although listed on even numbered floors. No complimentary breakfast as provided in most hotels in this category. A coupon for a neighboring restaurant was provided after request upon tip from bellman.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Old300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 23 July 2014
Dear Old300,

Thank you for your comments. We appreciate your comments and feedback regarding your recent stay with us. I am sorry that your stay was not exactly what you expected and I truly hope you give us another chance to make it better. Thanks again, Coral Castillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 June 2014

Hotel was ok apparently it had recently renovated so my expectations were high but they were wrong the lifts were scary at best the hallways stank like mold the rooms were so hot that the air con was a must but it was so loud you couldn't sleep with it on. The good part it was close to the subway.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this review, 24 June 2014
Dear Lindsay J,

Thank you for your comments. I want to take this opportunity to apologize for the experience you had while staying at our hotel. We are working on improving the quality of service and we hope that next time you visit us we can deliver the type of service we are accustomed to delivering. Again, thank you for sharing your experience with the travel community.
Coral Castillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Hotel New York City-Broadway

Property: Days Inn Hotel New York City-Broadway
Address: 215 West 94th Street, New York City, NY 10025-6922
Phone Number:
Region: United States > New York > New York City > Upper West Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #428 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Days Inn Hotel New York City-Broadway 2.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Days Hotel New York City
Days Inn New York City
Days Hotel Broadway New York
Days Broadway Hotel

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