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“Does everything it should, with a smile” 4 of 5 bubbles
Review of Gansevoort Park Avenue NYC

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Gansevoort Park Avenue NYC
Ranked #75 of 467 Hotels in New York City
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Does everything it should, with a smile”
4 of 5 bubbles Reviewed 31 January 2014

Friendly hotel that does everything properly. Good size rooms for a NYC hotel. On the day I left the rain was lashing down and the doorman found me a taxi to JFK and gave me a hotel umbrella to take away. He knew I wouldn't be returning but the rain was of biblical proportions so it was a very sweet thing to do. Generally I found that staff went the extra mile at this hotel.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PE R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear PE R,

Thank you for staying with us and for your lovely review. When it rains in NYC, it pours. We're glad we were able to keep you dry and we're more than happy to provide a Gansevoort umbrella for you! It was a pleasure having you, and we look forward to your return.

Sincerely,
Gansevoort Park Avenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,190 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (465)
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English first
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

Recently spent 5 nights here with my husband. We had a really comfortable stay. The staff at the front desk and on the door are all so incredibly warm and welcoming. It has a lovely lobby area and adjoining restaurant. Loved the boutique hotel feel to the decor in this space. It is a pity the bedroom wasn't also like this. The facilities in the room were perfectly good with plenty of space, comfortable bed etc but the furnishings were quite old fashioned and a bit fatigued. The towels were also quite hard and seemed very worn. The only real let down was the the rooftop bar. We went up there late afternoon and were a bit disappointed by the lack of atmosphere and the tired decor. The service up there was no where near the same level we had experienced in the rest of the hotel. Overall though we couldn't fault the general service and this is what made our experience so great.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SophiaMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear SophiaMS,

Thank you for your detailed review and for staying with us. We take your feedback to heart and will look into your concerns. We're glad the lack of exceptional service from our rooftop did not deter you away from us. Our rooftop management will be notified of your concerns to provide the best quality experience for our guests. We hope that future stays will prove to you how dedicated we are to exceeding your expectations. For any further questions or concerns, feel free to contact digital@theghg.com.

Sincerely,
Gansevoort Park Avenue
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1 review
5 of 5 bubbles Reviewed 29 January 2014 via mobile

Love this property. It's chic and sophisticated without the unnecessary pretentiousness. They have an attractive staff that are always friendly and helpful. Rooms are immaculate and the attention to details is unparalleled. Rooms are stylish, spacious and comfortable. This hotel will definitely not disappoint. Ask for Alexander at the front desk, he's always smiling and eager to help.

Stayed January 2014, travelled on business
Helpful?
Thank Albie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear Albie R,

We are honored to be one of your favorite NYC hotels! We're glad you appreciated our attention to detail and our cleanly room accommodations. Alexander will be pleased to know he helped make your stay more enjoyable. Don't stay away too long; we would love to take care of you again soon!

Sincerely,
Gansevoort Park Avenue
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Culver City, California
1 review
4 of 5 bubbles Reviewed 29 January 2014

The bed was so comfortable. The room plenty large with four ladies in two queen beds. Adam, front desk, could not have been more accommodating. More than a few times he needed to re-key our cards. Always with a smile and inquiry of what else he could do to make our stay even better.

  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CABEACHGIRL2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear CABEACHGIRL2014,

Thank you for sharing your experience. We're glad you loved our hi-thread count bedding and its plush feather-top mattress. A good night's rest can mean all the difference to starting your day off right. We will be sure to let Adam know of your kind regards as well. It was a pleasure having you and we look forward to your next visit.

Sincerely,
Gansevoort Park Avenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Took advantage of a Quikbook sale for Gansevoort Park Ave and can't wait to go back. We arrived at 3 pm on a Saturday and our room was ready for us. The people manning the front desk were friendly, informative and very fun. Adam even remembered us when we checked out the following day. The room was very spacious with lots of closet space, nice big bathroom and tall ceiling. After check in we got into our bathing suits and took advantage of the rooftop pool. This was the highlight of our trip. The pool, which is heated in the winter, is half inside and half outside. We were swimming while it was snowing out and we had a beautiful view of the Empire State Building. The rooftop has a bar area also and the bartender brought our drinks to us while we were swimming.

We ordered room service the next day for breakfast and it arrived within 20 minutes. The Italian toast was delicious. Check out was a breeze. After checkout, we went back to the rooftop bar for one more drink before heading home. Had a great chat with the bartender who was also named Adam. Can't wait to visit this hotel again.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JCD62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear JCD62,

Thank you for your lovely review. We're thrilled that your experience from check-in to check-out was wonderfully fulfilling. Both Adams and our dedicated team will be glad to hear about your kind sentiments. A cocktail in hand, while indulging in an unobstructed view of the Empire State Building from our heated rooftop pool is quite a decadent memory. We'd love to see you again and create more Manhattan memories!

Sincerely,
Gansevoort Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

My partner and I stayed at the Gansvoort Park over the week of New Year 2013/14.

As we arrived at the hotel we were welcomed by a most helpful receptionist who informed us our original room was not ready yet but she would switch us to a similar one that was ready so we could settle in.

Our room was on the 5th Floor and it was very spacious and clean. We didn't have much of a view but to be honest we were not planning on spending much time in the room so that didnt matter.

The bed was extremely comfy and the room had all the ameneites that one could wish for.

The hotel pool is definitley an experienc - it was -12C with snow when we were there and the pool was still open for business. I would say that it could definitley be warmer for that time of year but my partner didnt seem to mind!

The rooftop bar was not open whilst we were there however the one by the pool was. It had a nice atmosphere and some good cocktails.

We never heard any noise from the club/bar even on new year so that was great.

The room service breakfast was very tasty (a bit on the pricey side but then again all room service is).

Would definitley reccomend the GVP.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoannaG317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear JoannaG3317,

Thank you for your amazing review. We're delighted you enjoyed our plush Egyptian cotton bedding and room amenities. We take pride in the little details that make a hotel stay positively memorable. Hopefully you were able to take in the expansive views from our rooftop. The Empire State Building is a majestic sight from up top. It was an absolute pleasure having you and we hope to see you again soon.

Sincerely,
Gansevoort Park Avenue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
5 of 5 bubbles Reviewed 28 January 2014

I am a frequent visitor to NYC and I admit to normally staying at the Waldorf or the Palace. Most recently I was in town for a quick business trip and my company arranged my accommodations, I am so glad they did! The hotel was located in a very convenient part of the city, the staff was incredibly welcoming and helpful. I appreciated the simplistic elegance of the hotel and the room was impeccable. The room was spacious and had wonderful amenities including a well stocked mini bar, high end toiletries and the best bath tub - greatly appreciated after a long day of work! Overall, I cannot wait to stay there again. I highly recommend it!

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Park Avenue NYC, responded to this review, 3 February 2014
Dear Anne E,

Thank you for the wonderful review. We’re delighted you landed on our doorstep for a business trip! We take your kind comments to heart and will pass them along to our dedicated team. Did you indulge in the views from our rooftop? Whether you're taking a dip in the steamy pool or sipping a refreshment, our rooftop is quite the treat. We can’t wait to see you again!

Best,

Gansevoort Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gansevoort Park Avenue NYC

Property: Gansevoort Park Avenue NYC
Address: 420 Park Avenue South, New York City, NY 10016-8403
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in New York City
#29 Business Hotel in New York City
#60 Luxury Hotel in New York City
#78 Romantic Hotel in New York City
#98 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Gansevoort Park Avenue NYC 4.5*
Number of rooms: 249
Official Description (provided by the hotel):
The Gansevoort Park Avenue offers 249 luxury rooms and remarkable suites, most with lofty ceilings, Juliet balconies, and five fixture bathrooms. The three-story atrium lobby showcases striking herringbone granite floors, an oversized fireplace, and dramatic aubergine chandeliers. There is a signature rooftop pool for sunbathing and city-escape daydreaming and a bi-level rooftop bar + lounge wonderland. ... more   less 
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Also Known As:
Gansevoort Park Avenue Hotel New York City

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