We arrived the day after Christmas all excited for the stay. We get to the room on the 20th floor and the traffic noise is very loud. We call she says no other 1 bdrm suites on higher floors. I said excuse me but we are paying for a DELUXE 1 bdrm. She checks says you are right we will move you room not ready. After 2 hrs we get moved! At dinner no prices on the kids menu$30 for 2 bowls of pasta with butter! Turn down opens the door @ 9:40pm without knocking and do not disturb is on door! Next morning house keeping walks in at8:34 with do not disturb still on door. We call housekeeping and say come in 1 hour. We leave for the day come back soaking wet from rain and taxi shortage. Room key doesn't work anymore! Finally get into room and it was NEVER cleaned!! Housekeeping comes up and now All wet and tired from rain and walking we have to leave room for 45 minutes! We get completely tasteless and expensive room service. Order gluten free salads and they send up a plate of cookies with gluten and card to apologize!! Decide to leave a day early too unpleasant to deal with aggravavation like that for several hundred $$ a night and they have another guests luggage loaded into our car!!! Absolutely pitiful!!!
- Official Description (provided by the hotel):
- Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more less
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- Also Known As:
- Trump Soho New York Hotel New York City