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“The city for nice they priced it twice. Great Hotel with a few small hiccups. Reccomend from ex Hotelier.”

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Trump SoHo New York
Ranked #126 of 467 Hotels in New York City
Certificate of Excellence
Toronto, Canada
1 review
“The city for nice they priced it twice. Great Hotel with a few small hiccups. Reccomend from ex Hotelier.”
Reviewed 31 July 2012

I need to start of that I used to work in the hotel industry for over 7 years and I am aware of guest services. We just arrived back from a three night stay at the Trump Soho. When we arrived Friday for our 3pm check in they gentleman at the desk tried to tell me that the room was not ready. This was no way going to sit with me as there is a 3pm check in time. He said the last guest had departed later and as if that was my issue. He offered drinks by the bar and as I explained to him I wanted the room asap and drinks by the bar is not why I paid $600 a night to stay there.

Other than that the room was clean and well kept. This was my first time in NYC, the city so nice they priced it twice. Great area and the restos in Meatpacking district were fab. I am a Torontonian and love my dining out. Yankees Red Sox on Sunday and great shopping all weekend long. Book here for sure and enjoy what the city has to offer. You need to bring lots of patience and love what the city has to offer. SPA was amazing and ask for Stephanie.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank Fadi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 6 August 2012
Dear Fadi M

Thank you for sharing your feedback from your first trip to NYC. I am pleased to hear you enjoyed our Spa services and downtown location. Please let me know if I can be of assistance with any future arrangements at the Trump SoHo.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Palos Verdes Estates, California
1 review
Reviewed 29 July 2012

We stayed here with our four small children from 6/30-7/7 and had a wonderful experience. We usually stay at 5 star hotels when we travel and this place was the best so far. It's very nice and upscale without being stuffy. The pool area was the perfect space with wonderful views.
The staff was very accommodating and friendly, especially Philip D'Antoni and Aaron Miller. Great to have all of the baby equipment available through the concierge, we even requested additional strollers, and car seats for our 12am pick-up from the airport last minute with no problems.

Drinks at the pool bar were really great, especially the Passion de Fuego Margarita (its spicy)

great location for soho, tribeca or the village, we walked no problem to each area.

Really comfortable beds and pillows. We arranged babysitting through the concierge and the quality of the two ladies that came to take care of our four small girls ( 4 year old twins, 2 year old and 1 year old) was spectacular, you could really tell how well trained and engaged they were in playing with them. Both nights we came back to all the girls asleep, such a nice treat.

Every touch in this hotel really is well thought out from the pillow menu, to the spicy cocktails and the superb staff. We will definitely be back!!!

  • Stayed July 2012, travelled with family
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Helpful?
Thank aimeegoeppner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 6 August 2012
Dear aimeegoeppner

Thank you for sharing your family’s experience at the Trump SoHo. I am happy to hear you enjoyed our kids amenities and services and the signature cocktails by the pool. I look forward to welcoming your family back in the future.

Best,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dakar, Senegal
Level 6 Contributor
249 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 28 July 2012

We just spent a week at this very stylish "rockstar hotel" I loved it!! We too were upgraded to a stunning city view on the 34th floor with amazing sunrises and breathtaking night vista's .....this is not the place to stay if your over 50 and prefer the classic style of the Peninsula...this is rock star chic and during my stay we saw several...the bathroom is truly lovely although you have to be cool that there is no doorway between the room....loved the nespreso machine (finally) ..and the bed is indeed to die for...pillow top and super soft...the downside..and yes there is no restaurant really ...the breakfast in the library not worth the waste of time....the lifts are slow, my door needed a man to fix it as it had moved and would not close... The pool..hmm well really were all those 20 year olds really staying at the hotel looking like models....Mind you the old men surrounding them definitely were....not the place to take kids if you bring them....really though this hotel is not a family hotel it's too cool for that..staff are lovely, to me this is more the place to make babies than bring them!

Room Tip: Ask for a room on a high floor
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  • Stayed July 2012, travelled with friends
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Helpful?
2 Thank wendyinafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 6 August 2012
Dear wendyinafrica

Thank you for sharing your feedback with the TripAdvisor community. I am pleased to hear you enjoyed your stay with us and look forward to welcoming you back to the Trump SoHo.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2012

Recommend joining the Trump traveler reward membership. We arrived a few hours early and were just going to drop off our bags so we could make a 1:00 lunch reservation nearby. But the desk staff was very friendly and had a great room booked for us, just waiting for the manager to inspect and release it to us. We waited about 15 minutes, but then learned with their apologies that the room had an issue and had not passed inspection. So we stored our bags and grabbed a cab and still made our reservation at Le Eco'le at Broadway/Grand (the restaurant for the International Culinary Institute formerly the French Culinary Institute where the graduating chefs prepare service).

Received a call during lunch to let us know our room was available whenever we were ready to check in (keep in mind this is still earlier than the 3:00 published time). Upon our return, we were recognized by the desk staff who had been the one who phoned me earlier and so surprised to learn they had moved us up to a big corner suite with a lovely City view! I was so pleased I had splurged to stay one night at the Trump SoHo! What a view. We were in the middle section of the tower, which was above all of the surrounding rooftops. And the empire state building was in full view!

Make sure you set your alarms if you need to wake up... the bed was fabulous and the linens were so soft - I was so warm and snugged in I did not want to get up! Based on info I submitted in my reward card profile, we had plush down pillows chosen from a wide variety of pillows from their pillow menu (some are scented). My super deal included wi-fi in the room. We had a soaking tub and rain shower in a very spacious bathroom. There was a half bath at the entry, which would be nice to close off your sleeping area if you have visitors during your stay.

We had breakfast at the cafe on the 2nd level. Very small, but we did not have to wait to be seated and we did enjoy a nice meal. There had been some confusion about a request with the fruit salad and they accidentally prepared a 2nd order. We explained the misunderstanding and they were so nice about it, boxing up the extra order so we could take it with us. Carried it to a cute little park, found a bench and watched the SoHo occupants enjoy their Saturday.

We never made it to the pool area as there was a large wedding party at the hotel on the night we were there, so elevator travel was too risky for just a quick look before dinner out. Although cabs were not abundant at this location, the doorman was able to flag one down for us each time we went out (but it wasn't raining). Note of caution: if the doorman says something is only 4 or 5 blocks away, don't believe him. Try15 blocks... we would have gotten a cab since it was really hot (100 degrees) that day.

I did find a promo code that offered a room upgrade, but after I used it learned that deal had expired a year before. But, that might be the reason why they moved us up to a corner suite from the nice king room I had booked. Although this was a $$$ splurge for us, it was just for one night and it was very memorable! We had the nicest view, a lovely room and were treated as very special guests!

Room Tip: Join the Trump reward program. I booked through the hotel. Really didn't see anything better o...
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
2 Thank smartin2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 1 August 2012
Dear smartin2000

Thank you for sharing your experience at the Trump SoHo. I am pleased to hear you had a memorable stay and enjoyed the benefits of the Trump Card Privileges Program. I look forward to welcoming you back in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
POUGHKEEPSIE
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2012

The minute you walk into the hotel you will be very pleased. The room and amenities wonderfull. We had a young guest that used the sofa bed that was very comfortable and the room had a second bathroom that was great.The return to our room after dinner was a surprise desert and a card we had mentioned to the desk on check in a birthday and it was a big hit! Room service was great for breakfast arrived on time and the food was great.We also loved the area for shopping and resturants near the hotel. I will return very soon.

  • Stayed July 2012, travelled with family
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Helpful?
Thank TOM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 1 August 2012
Dear Tom S

Thank you for sharing your feedback at the Trump SoHo. I am happy to hear you enjoyed our In Room Dining and that our birthday amenities were a big hit. Please let me know if I can be of assistance with any future arrangements.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 July 2012

Where to start with this hotel... Absolutely top class in everything they do. Upon check in, we were immediately upgraded to a beautiful suite on the top floor and roses were soon delivered with a bottle of champagne. As soon as you walk in to your room, you're greeted by a small lounge area, which in NYC is sacred and unheard of. You then enter the bedroom with floor to ceiling windows, overlooking the Hudson. Very modern but still warm, which is a hard fete to accomplish. The bathroom was one of the best I've seen in NYC, complete with oversized tub, also looks right into the City. Couldn't have asked for a better stay!! Thank you to the staff at Trump Soho!

  • Stayed January 2012, travelled on business
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Helpful?
Thank Brixan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 July 2012

We arrived right at check in time and the service we received was excellent. I am happy to say we had no bumps in the road while staying here! We upgraded our room for a small additional fee a night to a wonderful city view room on the 34th floor. The room was a good size for NYC and was perfect for a little family of three. Everything was clean and well organized. Housecleaning did a wonderful job during the day and an even more wonderful job at the daily turndown service. They also provided a little trump kids backpack that had crayons, a coloring book, and a rubber ducky for my 2 year old upon request. Some other great attributes about this hotel include the convenience to the subway, an excellent security office which escorted a food delivery man to our room and called us first to confirm that we placed the order before they came up, also an elevator system that only works with a card key. Also, the hotel and our room was always cool since we stayed during the hot humid summer and we used room service once for dinner which we're happy to say was very satisfying. If your debating on what area of nyc to stay in, Soho is wonderful. Your only a short subway ride to midtown anyways! Finally, the mini bar prices aren't too bad either just in case your 2 year decides to open a can of m&m's while your asleep. All in all, this SoCal family had a great stay in SoHo.

Room Tip: Ask for a view of the Hudson or a city view at the highest possible floor they have available!
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  • Stayed June 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank kayjai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 1 August 2012
Dear Kayjai

We appreciate you sharing your family’s experience at the Trump SoHo. And thank you for the kind comments about our housekeeping team, I will be sure to share them with our team. I am pleased to hear you enjoyed our Trump kids amenities and our downtown location. I look forward to welcoming you back in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump SoHo New York

Property: Trump SoHo New York
Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#83 Romantic Hotel in New York City
#101 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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