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“Great New Hotel in Soho”

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Trump SoHo New York
Ranked #119 of 467 Hotels in New York City
Certificate of Excellence
houston, tx
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great New Hotel in Soho”
Reviewed 14 June 2010

Just returned from NYC and a 3 night stay at the Trump Soho (June 10 - 13). Stayed on the newly opened 37th floor in a deluxe one BDRM #3701. The views over the city at that height are stunning and there are 2 over sized windows (one behind the amazingly comfortable soaking tub) to take it all in.

The room was luxuriously appointed with extras like a beautiful cashmere feeling throw on the couch and extra nice bar/glass ware, only to name a few. Large flat screen TV. Great amount of space for NYC - especially this area.

The rooms are extremely high tech which I loved and all was carefully explained on checking into the room.

The bathroom is fabulous! Large separate shower with a rain head. Double sinks with fabulous lighting and plenty of counter/storage space and a smaller flat screened TV between them.

All the staff I encountered were quite friendly and helpful.
The lobby area and public spaces are modernly beautiful with artful flower arrangements everywhere.

Had Sunday brunch at the hotel's newly opened Quattro restaurant. Excellent!

Requested and was given a late check out time of 2 p m on Sunday. Very helpful as my flight out was not until 5.

Now for the cons:
The floor was newly opened and there was a problem with my toilet not flushing. I reported this the 2nd morning and someone came right up to fix it. However, same thing the 3rd day and I had to change rooms which was a hassle. I was moved to the same type room on the 32nd floor #3201 and had no further problems with plumbing.

On Friday after being gone since 9 a m, I returned to my room at 3:30 and still had not received room service. Called and a house keeper came within15 minutes, but still inconvenient. She was most apologetic and assured me it would not happen again, which it did not.

I know management will get all the kinks worked out and I will definitely stay here again!
At check out, a manager made a point of talking to me about the problems during my stay and offering an upgrade to a suite on my next stay. She took my info, so hopefully that will be forthcoming

  • Stayed June 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank suthna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, 18 June 2010
Dear Suthna,

My name is David Chase, General Manager for Trump SoHo New York. Thank you for your honest feedback, as it is extremely useful for us to receive reviews from our guests.

I am glad you enjoyed your Deluxe accommodations, the views from 3701 are truly spectacular and one of a kind. Thank you for your kind words regarding our staff, I will be sure to pass them along to our team.

I am sorry that you encountered difficulties with the plumbing in your bathroom during your stay. Fortunately, we have resolved the issue.

Thank you once again, and we look forward to welcoming you in the near future.

Best regards,
David Chase
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump SoHo New York

Property: Trump SoHo New York
Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#85 Romantic Hotel in New York City
#97 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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