Location is excellent for downtown: immediately south of the WTC reflecting pools/memorial.
Very dramatic lobby - pure W.
Good restaurant - particularly for a hotel, of any level.
Typically excellent service for Ws.
Rooms are reasonably large - for NYC. This is not a W or even Starwood issue, it's a NYC issue. You don't stay in NYC if you're looking for a huge room, unless you're willing to pay very large sums of money. This W's rooms are appropriately-sized for NYC, even on the generous side.
One thing to note: you enter on the street level, take an elevator to the 5th floor, which is where the lobby is. Then switch to a different elevator bank to get to the rooms. That's sub-optimal and can be confusing at first. It's not a major grievance, though.
Personal impression: I am Starwood gold, and I am in downtown NYC frequently for work. This is my go-to hotel for those instances. It has never let me down, and I have no plans to stop using it.
- Official Description (provided by the hotel):
- W New York - Downtown is where the Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Brookfield Place. Power wheel and deal at our sleek and chic Living Room Bar & Terrace with stunning unobstructed north-facing views of 1 World Trade Center. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more, as Whatever/Whenever(R) makes all big city dreams come true. ... more less
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- Also Known As:
- w New York - Downtown Hotel New York City