Arrived from Las Vegas and got to the hotel at about 8am. We did advise the hotel that we would be arriving early but early check-in always depends if a room is available. We stayed for four nights. The friendly lady at the front desk immediately checked us in. When we go to the room we realised that it was very noisy and was situated right opposite the bus terminal. We advised the front desk and asked if another room was available, they said that a room might only become available in the late afternoon. We said we would take a nap and then contact then. When we did, they sent the new keys to our room and helped us with our luggage to move to the next room. Amazing service! The new room was nice and quiet. The hotel location is sublime! Situated so close to Times Square and its very central. Wifi is free throughout the hotel which is great. The staff really make this hotel one of the best I have stayed at in New York. Hope to be returning soon. Thank you for a great stay!!
- Official Description (provided by the hotel):
- Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more less
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- Also Known As:
- 4 Points By Sheraton Midtown - Times Square
- Four Points By Sheraton Midtown - Times Square Hotel New York City
- Four Points Midtown
- Four Points New York City