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“Brilliant hotel and location”

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Staybridge Suites Times Square - New York City
Ranked #132 of 467 Hotels in New York City
Certificate of Excellence
Oxford, United Kingdom
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Brilliant hotel and location”
Reviewed 20 December 2013

We stayed here just before Christmas and chose it because of it's location next to Times Sq. Located off of 40th/8th Ave, it takes less than 5 minutes to walk to the centre Times Sq itself. The rooms were huge compared to the other hotels we looked at and were really clean. The breakfast is included and includes fresh fruit, pancakes, cereal, yoghurts, juice ... everything! The food in the evening includes free Bud Light from 5-7pm. Winner.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel04Cool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
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  • Rooms
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  • Value
  • Cleanliness
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Carmarthen, United Kingdom
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 December 2013

Stayed here for a few days in November.

Great location, short walk from Times Square and within walking distance of all the main sights in mid-town Manhattan.

Eating places and essential shopping (supermarkets, pharmacies etc.) all within walking distance.

The hotel itself, clean and comfortable. The lifts which are a source of common complaint not a great deal worse than most other hotel lifts at breakfast time.

Most of the staff very helpful and pleasant - special mention to Catherine who couldn't be more helpful. Asking her for directions to somewhere, not only did she show me a map but drew one and wrote down the full address too.

Looking forward to our next stay there already.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sma2151791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 December 2013 via mobile

The hotel is centrally located to all the great New York landmarks. ..Hotel staff very friendly. .Many thanks to Katrina and Kernita: very attractive to the needs of their guests...

Elevators are small and at times very slow

Would stay here again....

Stayed December 2013, travelled with friends
Helpful?
1 Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 December 2013 via mobile

Stayed in the hotel for a week in december. It was for bussiness. However, for the very few hours I had for myself as free time this was the perfect hotel.
Location- great location. Close to the subway, it is in the same street and another station a block away if you need other trains. Close to some restaurants an especially one great bar in the same street. Also it is close on the times square on one side and the big macys on the other side, just 6 blocks away.
Hotel's services- great breakfast like you will never find in NY hotel. Includes cornflakes, fruitd, eggs, bread at sny kind and more. In the early evening hours you have some drinks being served for free.
In addition, the staff is amazing and will do everything to make you feel welcome and comfortable. My flight got canceled and they let me stay another night with a great rate although the hitel was fully booked. And- they set me a great ride to the airport with the amazing hotel car service. My name wss on the car that was waiting for me at the exact time scheduled.

I can not explain how much I wnjoyed the stay at this hotel. If you can, dont hesitate and book this hotel. You will not regret it. You can not ask for more.

Stayed December 2013, travelled on business
Helpful?
Thank Keren_Yan.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 December 2013

We just came back from a 3 night stay and cant say enough good things about the hotel. The suite was really well equipped beautifully cleaned. The breakfast buffet was superb. The evening complimentary welcome was fabulous. The only downside is the street the hotel is in is not great. I got hassled for money everytime I came and went from street people but it hasn't put me off and I would definitely recommend and stay there again

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayneykul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level 4 Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 December 2013

This hotel is modern, updated, very clean and well-equipped with everything you need. Its location is very close to Times Square, although it is also next to the Port Authority so you get the enhanced version of NY's most interesting people. The rooms are quite large for Manhattan, and the suite has a full kitchen, including a cooktop. The staff was friendly and welcoming. The only downside was the elevators were terrible. Slow, had to wait a long time to go up or down at busy times, The only other complain is that the lovely hot breakfast buffet was packed. All in all, however, it was an excellent hotel.

Room Tip: Higher floors have nice views, but the elevators are slow and trips down stop 5-10 times.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
Reviewed 15 December 2013

We went to NYC for vacation and stayed at Staybridge in Times Square. I read the reviews prior to going. Staybridge was wonderful. The rooms were roomy with a refrigerator!! The view of the empire state building was great!! I had read that you had to wait on an elevator. We never had to wait long at all, even at the busy times. The morning breakfast (complimentary) was fabulous- fresh fruit, rolls, cereal, eggs, and bacon!!! The social hour was fabulous after a day of sightseeing. THE BEST THING ABOUT THIS HOTEL IS THE CUSTOMER SERVICE!!!!! All the employees go beyond the normal at most hotels. Everyone was more than willing to help with anything we needed. Every employee was always smiling and speaking to all the customers. Maria at the breakfast/social hour was very sweet. THIS HOTEL COULD BE THE MODEL FOR CUSTOMER SERVICE FOR THE HOTEL CHAIN!!!

Room Tip: We stayed on the top floor- no wait on elevators!!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roro s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Times Square - New York City

Property: Staybridge Suites Times Square - New York City
Address: 340 West 40th Street, New York City, NY 10018-1404
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#56 Family Hotel in New York City
#57 Business Hotel in New York City
#60 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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Staybridge Suites Times Square - New York City Hotel New York City

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