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“The start if a GREAT trip!!”

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Staybridge Suites Times Square - New York City
Ranked #133 of 468 Hotels in New York City
Certificate of Excellence
Newcastle, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The start if a GREAT trip!!”
Reviewed 30 May 2014 via mobile

Loved this hotel!! Was the first stop of our honeymoon. Given chocolates and wine as a gift for the special occasion on check in and greeted and checked in efficiently by mirlinda! Breakfast included each morning which was a great start to each day as you really didn't need much else until dinner.
Concierge was amazing with Katherine helping us out there more than once; and always happy to have a chat even though very busy with other guests requests too!
Our HK Patricia had our room looking amazing every evening when we returned and made our day to day workings so simple- thank you all for a wonderful stay. Hope to have a return visit one day!!

Stayed May 2014, travelled as a couple
Helpful?
Thank Tegan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,225)
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English first
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 May 2014 via mobile

I stayed here for a weekend, the hotel is perfectly well located in the middle-town, just a couple of blocks away from Times Square. First of all, hotel location is great, eventhough it is located next to the bus station it represents an advantage since the subway is located there, street is safe and well iluminated. Secondly, rooms are perfect for tourists, comfortable, nice and clean, the rest of the ammenities are really nice, wi-fi, breakfast is great considering that you are in NYC. Finally, the service is great, employees are very kind and helpful, specially Jaime the concierge who did all the necessary to facilitate things and services for me and my familiy so we didn't have nothing else to worry about more than enjoying our trip.

Price-performance one of the best options in Manhatan.

Stayed May 2014, travelled with family
Helpful?
Thank Juan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 May 2014 via mobile

We've just returned from a 5 night stay at the Staybridge Suites and I can't praise it highly enough. Great location, lovely selection of food for breakfast, friendly and efficient staff and very comfortable rooms. I read a few reviews before we went in which there were a few complaints about the speed of the elevators. I will agree that they were slow, especially in the mornings, but it was the only negative and really didn't spoil a very enjoyable stay.

Stayed May 2014
Helpful?
2 Thank Car0lineJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THE WOODLANDS
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 May 2014

Nice & clean, mini suite rooms with fridg, microwave, coffee maker. Noisy A/C & tiny shower. Stayed 3 nites & it's an easy walk to everything. Directly across from bus station which has lots of shops & fast food. Breakfast typical more of England, powdered eggs, fruit, dry baked goods. They appear to have yided to political correctness and the meat is Turkey bacon. The happy hour was nice with complimentary wine, beer & pizza & salad. Long wait for elevators since there is only 3 for 32 floors. They forgot to clean our room the 2nd da but when we called they brought towels. Had to call back for missing items but they brought right away. Front desk accommodating & Bradley at Concierge was wonderful & very helpfulness aid certainly stay there again as its a great value & close to everything but not noisy.

Room Tip: No luggage storage so large bags will be in the way. Bring ear plugs if you at bothered by noisy ai...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrys59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 29 May 2014

I feel like I am doing myself a disservice by letting the world know about this gem. It may just get too popular and then my secret will be revealed, but then, a good hotel deserves a good review.

This place is near enough to everything to be very handy but far enough away to be quiet and relaxed. Perfect! The staff are friendly and efficient and the rooms are excellent. The bed and pillows are the usual "extreme comfort" typical of the IHG partners. Bathroom modern and clean, kitchenette fully equipped with everything you would need in the pots, pans and cutlery department. The place is amazingly quiet for a hotel in this part of town, but I guess I am on the side away from 40th Street so I cannot comment on the other side of the hotel but on this side its great. The free breakfast is fine and has all the usual fare. I have seen other comments about the slow elevators, and I guess they are a little slow and one has to wait a bit but considering the amazing value and comfort of this hotel, and the central location for the price, I would certainly put up with it. A "minor" inconvenience only, all things considered.

Well played, Staybridge, I will certainly book with you again the next time I am in NYC!

Room Tip: Get a high room away from 40th Street for the peace and quiet. Don't count on a view though.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EljayAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna R, Manager at Staybridge Suites Times Square - New York City, responded to this review, 29 May 2014
Dear EljayAdelaide,

Well thank you, we think you're pretty great! Thank you for such an amazing review! And dont worry about spilling your secret, no matter how popular we are, we will always have that hidden gem-home away from home feel. You better come back and see us again when you return to New York. Well played EljayAdelaide!

Missing you already,
The Staybridge Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maastricht, The Netherlands
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014 via mobile

We (2 adults & 1 child of 15) stayed here for 5 nights beginning of May. The staff is very friendly, room was big enough with 2 double beds and especially the location was superb! I would definitely advise travellers to select this hotel. I had read all reviews before we went and I must say that the problem of the restaurant being too small has been solved most effectively by giving guests the opportunity to have breakfast in the bar as well. Excellent solution!! There were absolutely no negatives as far as we are concerned. We would stay there a second time; that's for sure

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ingrid-willems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naperville, Illinois
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

Great family place - free breakfast, nice sized rooms (for Manhattan), full sized refridgerator, microwave. Great location with access to many subway lines. There is also a lounge on the first floor which we did not visit. Plenty of carry out pizza places and such nearby as well.

Room Tip: A lower floor may be preferred given there are only 3 elevators to serve the entire property.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Times Square - New York City

Property: Staybridge Suites Times Square - New York City
Address: 340 West 40th Street, New York City, NY 10018-1404
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#56 Family Hotel in New York City
#57 Business Hotel in New York City
#60 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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