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“Lovely hotel but neighborhood is too noisy at night”
Review of The MAve Hotel

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The MAve Hotel
Ranked #384 of 467 Hotels in New York City
PAUSA
Level Contributor
149 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Lovely hotel but neighborhood is too noisy at night”
Reviewed 15 April 2013

Nice service, lovely lobby and lovely free continental breakfast with teeny, hip, clean rooms--the problem is the location--on the same block as a nightclub and close to Gansevoort rooftop bar--so you get rowdy hooting and hollering on the street til 3am. Like staying in Times Square--Too noisy for sleeping. I cannot go back.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoanCYardleyPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 23 April 2013
Thank you for the candid feedback; I am surprised to hear of the noise level, as the Flatiron District is much quieter and calmer than Times Square. I am so sorry you were unable to enjoy a restful night's sleep and I hope you will reconsider and visit us again in your future travels.

Warmest regards,

Jason Mancuso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
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sf,ca
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 April 2013

I can't say enough how I was disappointed with this hotel! Tripadvisor said the rooms were small so I paid to upgrade from the "urban full" to the Madison Queen." What a disappointment! I travel to NY and in Europe regularly so I know that rooms are not large but I expect small rooms to be at least well laid out. This one was not!!!

What was wrong? If this was a "Queen bed" it was the smallest I've ever seen! The room was so small that they could only fit a night table on one side. unfortunately the free outliets were on the side without the nightstand. where was I to charge my phone? The room around the bed was minimal. so minimal that if you were on the right side of the bed it was almost impossible to go around the bed and reach the bathroom! The room at the foot of the bed (maybe a foot) was blocked by the flat panel on the wall! No way one could walk around the bed late at night to go to the bathroom! The desk was a decent size but if someone was sitting at it you did not have access to the bathroom! There was no outlet to charge a PC at the desk!

The closet was almost nonexistent! only a few hangers on a rail. When you take into account the robes and the ironing board there was almost no room to hang anything! One plus: drawer space was great!

The bathroom: tiny and the ultimate in poor layout! No place to put toiletries! It was so cramped, one could barely reach the handle to flush the toilet! The toilet paper had to be hung vertically and when the roll was full it was difficult to be unfurled! All the towels had to fit on one bar; a bar so cramped that more than once the towel fell off and right into the toilet.!

The room was heated or cooled by an in-window unit. This allowed in much noise! The hotel acknowledged this by offering earplugs to block out noise! This was necessary especially on weekday morning even in our 7th floor rooms!

Breakfast, It was coffee. good. but only pastries beside that! As someone who is on a low carb diet there was nothing for me!

this was a budget hotel. I often see it offered for $300+ per night. I got a deal at $200/night so tried it but I would never stay again!

It is a great location though and that is why I stayed here when I got what I thought was a "deal!" Never again!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbs4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 23 April 2013
I am so sorry to hear your stay with us was so unpleasant. Thank you for taking time to share your observations; guest feedback is extremely important, allowing us to identify our strengths and highlight opportunities for improvement. We strive for excellence and take all constructive feedback into consideration.

The satisfaction and comfort of our guests is always our #1 priority. I am genuinely saddened that we were unable to meet your expectations.

Warmest regards,

Jason Mancuso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gulfport, Mississippi
1 review
Reviewed 11 April 2013

My family and I took a quick trip to NYC to celebrate birthdays. We have stayed in Times Square several times (a nightmare) and Chelsea previously. The MAve Hotel gave us the best experience. The rooms are modern and a nice size. The staff was courteous and friendly. We arrived before lunch and our room was not ready. They held our bags while we went out and moved us to an available room when we arrived and the room we were assigned to was not ready. Also the location is great. The subway is a couple blocks away and being in the Flatiron District puts you steps away from other great neighborhoods. Next time I take a trip to NYC, I will definitely stay here.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 986LaurenB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 23 April 2013
I am so happy to hear you are pleased with your experience and we were able to meet your expectations. We look forward to welcoming you back during your next visit!

Warmest regards,

Jason Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 April 2013

We stayed here for 6 nights and were very pleased with the hotel. It was in a great location, not far from the subway, which was a great link to get around the city and walking distance to the flat iron district and the empire state building. The rooms were small but perfect for what you needed. Nice and clean and newly furnished. The beds were so comfy and bathroom was massive with a walk-in shower. There was also free wifi. The breakfast was lovely with fresh pastries and tea/coffee, just what you need to get started for your day.
The staff were very friendly and were always on hand to help with anything you needed.
Over all, it was a wonderful boutique and inexpensive hotel and we will definitely be returning here on our next stay in NYC. Thanks for a wonderful stay!!

  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AmyLou31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 23 April 2013
Thank you for the glowing review! We are delighted you enjoyed your time with us and hope you visit The MAve again in your travels. Thanks for recognizing the cleanliness of our guest rooms and the friendly staff. We work very hard to ensure our rooms are spotless and our team is ready and available to assist!

Warmest regards,

Jason Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rovigo
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 April 2013

The Mave is a modern hotel with clean and comfortable bedrooms. When we arrived we found out that our bedroom was tiny so we asked for a bigger one. They gave us a bigger bedroom but we had to pay a little more. It would be useful if they wrote the room size on the booking webpage so that customers can decide if they want to pay less and stay in a tiny bedroom or pay a little more and stay in a normal bedroom. The staff was extremely nice and breakfast was good. The only missing thing was orange juice. The breakfast area is small but very nice. The location is fantastic. The Mave is very close to two subway stops and to many restaurants and cafes.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam77Ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 23 April 2013
Thanks for the great review! I am happy to hear we were able to accommodate you in a guest room that you were comfortable with. When securing reservations on our web site and choosing the room type that best fits your needs, the square footage is listed in the description portion above the rate. I hope this helps!

Warmest regards,

Jason Mancuso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 April 2013

Great little hotel right in the middle of it. Very inexpensive. You get stylish, clean rooms in a well renovated building.

Just know that food on site isn't there. They have "breakfast", but it is made up of just very good croissants and the like, and coffee. You will be out of the hotel for any meals. However dinner and lunch in NYC is always out. Breakfast is easy around the corner at the ubiquitous Starbucks or Cafe 28 on 5th Ave. and 28th.

My only concern would be the HVAC in either deep summer or winter. They have individual in-window units to handle the heating and cooling. However, I was there with pretty comfortable Spring weather, so don't know how these units would perform in a more extreme time of year.

Anyway, this hotel is a safe bet. Book with confidence and enjoy your stay.

Room Tip: Ask for a quiet room for an upper floor. I was along 27th St. which is probably slightly more tranqu...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank v0ce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 23 April 2013
Good Morning...

Thanks for the positive feedback; we are glad to hear you enjoyed your time with us. Our heating and cooling units work quite well in summer and winter months. We hope to see you back again during your next New York visit.

Warmest regards,

Jason Mancuso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brewerton, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2013

We traveled to NYC over Palm Sunday weekend to meet with one of our former German exchange students. His German travel agent had booked them into The MAVe and we, of course, wanted to stay at the same hotel. We were both on the 9th floor and all of us were extremely pleased with the cleanliness and very comfortable beds. It was quiet and everything was in working order. We were extremely pleased with the location at 27th and Madison. It was perfect for walking, shopping, or for taking the subway. Restaurants were plentiful in the area. The complimentary baked goods and coffee were delicious in the morning. All of the staff we encountered were friendly, helpful and one could tell it was their aim to please. We would stay there again in a heartbeat, and the the price is right! We have already recommended this hotel to 6 different people who will be traveling to NYC in the near future. We traveled by Amtrak and It is a short walk from Penn Station, which made it really convenient.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 312MurielB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this review, 8 April 2013
Thank you so much for taking the time to write such a wonderful review. We are delighted we were able to accommodate you and help make your stay in NYC a pleasant one. I am so glad you enjoyed your time with us and we certainly look forward to welcoming you back again.

Warmest regards,

Jason Mancuso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The MAve Hotel

Property: The MAve Hotel
Address: 62 Madison Ave, At 27th Street, New York City, NY 10016-8704
Region: United States > New York > New York City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #384 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — The MAve Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to the new center of the universe, the Flatiron District. Located at the core, the newly opened 74 room MAve Hotel puts you steps away from iconic New York, at the crossroads of sophistication and chic. Wander to Chelsea, Madison Square, Gramercy and Union Square from this impressive address. Modern in style, yet simplistic in nature-featuring hardwood floors and eclectic urban artwork, the MAve is your personal Manhattan pied d' terre. ... more   less 
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Also Known As:
The Mave Hotel New York City
Mave New York City
Mave Hotel New York City

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