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The MAve Hotel
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Reviews (957)
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269 - 274 of 957 reviews
Reviewed 22 July 2013

We just enjoyed a lovely stay at the MAve, our first visit to this hotel. We visit NYC frequently, and took advantage of a Groupon for this visit. The hotel did not disappoint, and we plan on returning.

The staff was outstanding from check-in to check-out. We booked a queen room, and it was smaller than most rooms we've stayed in while visiting the city (that's one of the reasons I gave the review four stars instead of five); but it was clean, comfortable, in a fantastic location, with courteous and extremely helpful staff.

Some of the things we liked most about the hotel:

1. Free wi-fi
2. Lots of TV channels (seemed like a lot more than most hotels)
3. Very easy to control air temperature in the room (we stayed during a heat wave, with temperatures approaching 100-degrees, and the room stayed pleasantly cool and comfortable throughout our stay).
4. Updated, clean bathroom, with full range of toiletries (some hotels don't include shower gel, vanity kits, shoe mitts, and shower caps, but this one does... in addition to the usual shampoo, conditioner and lotion)
5. Great location out of the hub of Times Square, but close enough to plenty of restaurants, shops, Madison Square Park, etc.
6. Terry cloth bathrobe for guest use

There were a few things I would have liked:

1. More towels in the bathroom (they only gave us two bath towels, one hand towel, two washcloths, and a bath mat); and the towel quality could have been better (the towels were thin and not as absorbent as others I've had in NYC hotels). Two bathrobes would also be nice in rooms occupying two guests (we only had one).

2. Two chairs in the room, so one of us wouldn't have to sit on the bed if we wanted to watch TV or just sit down and relax during the day (I personally don't like to sit or lie on the bed in street clothes). The hotel staff did bring up a folding chair for us to keep in the room during our stay, and that was very nice.

3. More hooks in the hotel room or bathroom for hanging wet towels, laundry bag, robe, or clothing

I would definitely give the staff at this hotel five stars. They were friendly and accommodating, and went out of their way to make us comfortable and happy.

I highly recommend this property if you're going to visit Manhattan and don't mind a small room (I believe there is a king room that is larger than the one we reserved). My main concerns when selecting a hotel room are cleanliness and location, and this hotel was up to my standards on both points.

  • Stayed: July 2013, travelled with family
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Thank JLW-travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this reviewResponded 29 July 2013

Thanks so much for taking the time to share your experience with us. We are delighted to hear you enjoyed the staff and found your accommodations clean and comfortable. Thank you for your recommendations; we will certainly take them into consideration.

Warmest regards,
Jason

Jason M. Mancuso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2013

My daughter and I recently had the opportunity to stay at the Mave Hotel once again. This time our planned short stay to relocate her to the city ended with us occupying the Mave Hotel for almost a month until an apartment was found. From the moment you enter the door and are greeted by the most wonderful front doorman and front desk men and women you are entering paradise in the city. The hotel is beautiful, classy, clean, and after living there for close to a month I can truly say we wanted for nothing. The cleaning staff were perfect and when we needed to stay longer, reservations helped us so that we could stay in our same accomodations instead of relocating to another room, we were introduced to the human resource woman who was in the lobby upon our departure; everyone was so wonderful that I can trully say that when we left we missed everyone! We look forward to our next visit and I hope that the people we became friends with are still employed by this wonderful hotel when we return. By the way, the location is perfect too! Thanks Mave Crew for turning our nightmare situation into a wonderful and refreshing stay! Ann and Katherine Owen (Room 305)

Room Tip: We stayed in the king bed room and it was perfect !
  • Stayed: June 2013, travelled on business
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Thank annkatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this reviewResponded 29 July 2013

Ann and Katherine,

Wow! Thank you so much for the amazing feedback. It was our pleasure to assist in accommodating you both; we are happy we were able to help during such a stressful time. From all of us at the MAve, we truly hope to see you both again...stay in touch.

Warmest regards,
Jason

Jason M. Mancuso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2013

We just took advantage of the Independence Day Special and stayed on July 4th. We've stayed at the MAve before and it's generally our first choice when in NY. The hotel is extremely clean, beds are very comfy, the staff is welcoming and the location can't be beat. It's all that it needs to be, and more.

  • Stayed: July 2013, travelled as a couple
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Thank 1014philly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this reviewResponded 29 July 2013

We are delighted to hear you continue to enjoy the hotel and staff. Thanks for making the MAve your #1 hotel choice in NYC. We look forward to welcoming you back again.

Warmest regards,
Jason

Jason M. Mancuso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2013

We recently stayed one night at this location with a groupon deal. The rooms were super small and not amazing, although I guess it was what was to be expected given the location vs. the price. The bathrooms were very nice. The staff was very helpful. The complimentary breakfast was really just pastries and coffee. We would have appreciated some fresh fruit or something more nutritious. Also, do not miss the bar next door-- Shorty's. They brew their own beer and it's pretty good!

  • Stayed: July 2013, travelled as a couple
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Thank lmd943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this reviewResponded 29 July 2013

Thanks so much for your feedback - it sounds as if you were reserved in one of our smaller room categories. We do offer a selection of room sizes to accommodate all preferences. We would love to offer you a complimentary upgrade if you choose to stay with us again. Please feel free to contact me directly the next time you are in Manhattan.

Warmest regards,
Jason

Jason M. Mancuso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2013

My two friends and I were planning a last minute trip to NYC. Realizing that we were booking last minute and had few choices, we only had a couple of stipulations - cost and location. We were pleasantly surprised to also get super friendly service along with it! The hotel is located near the Flat Iron district which was perfect for our trip. The hotel itself was boutique style and unique. Our room was on the small side, but that is what we had expected for a hotel room in NYC. We had plenty of clean towels and amenities. It would have been nice to have more space for our items, but we were planning on only spending minimal time in our room. The concierge/ front desk receptionist was very nice and helpful. Parking the car was on the expensive side, but very easy. I would recommend this hotel if you don't mind the room being quaint.

  • Stayed: November 2012, travelled with friends
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Thank Pammy_4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at The MAve Hotel, responded to this reviewResponded 29 July 2013

Thanks for taking the time to share your experience; we are happy to hear you enjoyed the staff and location. Hope to see you again...

Warmest regards,
Jason

Jason M. Mancuso
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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