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“Clean and Comfortable, Great Location”

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Comfort Inn Times Square West
Ranked #253 of 467 Hotels in New York City
Certificate of Excellence
Adelaide, Australia
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Clean and Comfortable, Great Location”
Reviewed 27 November 2013 via mobile

This was a great little place to stay at an affordable price.
The room was clean, but small, a queen sized bed, TV, fridge and a microwave.
Free tea/coffee, a newspaper, choc-chip cookie on the way past the reception area. Continental breakfast was supplied and you couldn't fault what was offered.
Location- Just a quick walk to Time Square, Rockerfeller Center, The Empire State Building, pier 83 for the Circleline cruises and Broadway Shows. Even Central Park is not all that far away. It's a great place to base yourself
All in all this was a great little hotel and we really enjoyed our stay.
PS it's not high class but it's definite value for money.

Stayed November 2013, travelled as a couple
Helpful?
Thank Darren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 1 December 2013
Dear Darren W, Thanks so much for taking time to share your experience and review our hotel. We are delighted to hear that you enjoyed our accommodation, amenities, breakfast and most importantly central location which was very convenient for your needs. Your feedback will be helpful for all future travelers to the NYC. Thanks again for choosing to stay with us and we wish you safe Travel ahead.
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964 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (188)
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Pennsylvania
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 November 2013

Spent two nights in this hotel. The location couldn't be better. The staff was friendly and helpful, the room was clean and comfortable and the breakfast was great. Quiet hotel, no loud and rowdy wedding parties. Will stay here again.

Room Tip: Don't take the room on the first floor next to the elevator. They tried to give us this room but...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JillpainterMoyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 2 December 2013
Dear Jillpaintermoyer,

Thanks very much for the Great review .We are completely thrilled that you enjoyed our location , clean rooms and Breakfast. We are proud that our staff always exceeds guest expectations and create memorable experience . Thanks for Choosing Comfort Inn Times Square West and we hope to see you again.
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Sterling, Virginia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 November 2013

The best way to describe this hotel: you get what you paid for. It's a cheap hotel in Times Square area, so keep it in mind when doing your travel plan. If you're on a budget it may be the ideal.
Location is excelent. 5 minute walk to Times Square, 1 minute walk to subway.
Room was not that small but had too much stuff in it, so it got small. For us it was no problem.
Other reviews mentioned it's clean but we got dirty towels and a strange spot in bathroom wall.
They put us in the street level, I don't recommend that. Doors don't totally close by itself so we had a shuttle guy opening our door one day. So make sure you close it properly.
Breakfast was great but we learned in the first day we should go sooner to have a place to seat.

Room Tip: Avoid street level rooms
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 2 December 2013
Dear Marcus L, Thank You for sharing your experience with us. We appreciate you for choosing our hotel for your recent stay. We sincerely apologize for not meeting your expectations and very disappointed to leave you dissatisfied. We are glad to hear that despite many concerns you mentioned, you found so many positive aspects. We like to your hotel choice for your your future travel to NYC.
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Somerville, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

I went to New York with my family for a couple of days. It was the best experience for them since it was their first time. We were greeted with a smile by the Duty Manager Sunita along with the other staff. They were kind enough to let us check in early and did everything quick so that we didn't have to wait to explore the city. The staff was always willing to help at any hour of the day. The room was cozy and clean. The location was just perfect since we didn't have to go on the subway at all. Everything was within walking distance or we just took a cab (which didn't cost a lot since the hotel was in the central location). Lots of good restaurants around the hotel. The breakfast was very good with a lot of variety - hot and cold. Lots of bakery items to choose from. Hot beverages were offered at any time of the day. The staff at the front desk also gave us ideas about different tour buses and set us up with the OnBoard tour which definitely was a very good idea. Overall, everything was excellent and the price was the best too.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nansy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodbury, New York
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 November 2013

me and my wife stay here for a night out on the town so we took a cab from penn station to your hotel me and the taxi driver almost miss your hotel if i did not say to the taxi driver its here we would have past it need a better sign. So we check in the room they gave us said first floor you would think that it would be on the same floor as the front desk nope it was in the basement of the place the ac did not work and the tv did not work so we went back up and ask for another room they did not want to give me a new room even if i am a employee of choice they said to me rudely well he should know that i dont appreciate that i may work for the company but i still a guest finally they gave me a new room which was alot better and the ac work really well did not have breakfast because it was too busy .

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank craig l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 2 December 2013
Dear Craig I, Thanks very much for your Honest feedback about your recent stay with us. We apologize for failing to meet your expectations. Hotel signage is in accordance with the NYC city codes. Despite the concerns you experienced during your stay, we are glad to hear that our staff made all efforts to take care of your requests. We always strive to offer excellent service and this time failed to meet standards which is not acceptable on our end. We once again thank you for staying with us.
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Delran, NJ
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 November 2013

Great Deal. Breakfast is AMAZING. staff is extremely helpful, room is very clean, comfortable bed & nice. Very good location near bus terminal & Times Square. Price was so much more reasonable & better quality than most in the area. I will definitely stay at this hotel again. Don Giovanni Italian restaurant across the street had good food, & a diner around the corner on 9th was good, also.

Room Tip: Booked through internet.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueCamlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 2 December 2013
Dear SueCamlin, Thanks very much for your Great review about and feedback about your recent stay with us. We are delighted that you enjoyed our Hot Breakfast, Location and comfortable beds and Don Giovanni across the street. Our staff is our greatest strength and they all work very hard to provide an outstanding experience to all our guests. We hope that you will choose our location for all your future hotel needs in NYC.
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Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 19 November 2013 via mobile

My boyfriend and I travelled to NYC to celebrate his 23rd birthday, and booked our trip via Expedia. We chose Comfort Inn Times Square West due to the great price and location, and we wasn't disappointed!

We checked in at 1pm, and was shown straight to our room (although I thought check in was 3pm so was extremely happy!). We stayed in room 509 and it was perfect for what we needed. A large bed (and one of the most comfy I have ever stayed in!), a fridge, table and chair and a shower. The room was spotless and came its a flat screen tv with a free movie directory! Amazing! The rooms are small, but in NYC, it's very unlikely you would get a large room! It was a comfy size for the 2 of us plus luggage and many many shopping bags!

The location was amazing! 2 blocks West of Times Square, and in the heart of it within 5 minutes. There is a subway at the end of the block that runs A,C and E lines (many of which take you down to the 9/11 site without having to change!). The area was safe and busy but was not disturbed by any noise at night time. There are numerous bars and restaurants in the block, and slightly cheaper than eating in the heart of Times Square.

The breakfast was an added bonus! Paid a lot more to stay elsewhere on my previous trip without breakfast! So this was amazing! Never had. Problem getting a table, and we was down in the breakfast between 8am and 9am each day. Breakfast had a lot of variety - American waffles, bacon, sausages, cereal etc etc. Breakfast staff were extreme polite and would bring over your waffles when they were ready.

Overall, an extreme happy stay at the Comfort Inn and would recommend to all if your looking for a cheap and cheerful hotel in a perfect location!

New York will always be my favourite city in the world, so I will be returning!

Stayed November 2013, travelled as a couple
Helpful?
Thank Linzi03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 2 December 2013
Dear Linzi03, Thank you for your excellent review about your recent stay. It's great to see that you enjoyed our accomodations, location and all the activities in NYC. We appreciate your recommendation and sharing your views with the trip advisor community. We hope you will consider staying in our hotel for all your future accommodation needs.Thanks very much for choosing Comfort Inn Times Square West and we wish you very happy travel.
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Additional Information about Comfort Inn Times Square West

Property: Comfort Inn Times Square West
Address: 343 W 44th St, New York City, NY 10036-5402 (Formerly Comfort Inn Theatre District)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#99 Family Hotel in New York City
#136 Business Hotel in New York City
#157 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Times Square West 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Theatre District Hotel New York City

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