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“Location, location” 4 of 5 bubbles
Review of Comfort Inn Times Square West

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Comfort Inn Times Square West
Ranked #247 of 467 Hotels in New York City
Certificate of Excellence
Green Valley, Arizona
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Location, location”
4 of 5 bubbles Reviewed 17 April 2014

It was the perfect location for the theatres. We could walk to any of them in 5 minutes. It was also only a block from a subway stop and walkable to the Empire State Building and Central Park. The rooms were small, but it had all the amenities and very nice bedding. They served one of the best breakfasts. All in all, we enjoyed our stay.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank agave43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 21 April 2014
Dear Agave 43, Thank you for taking time to review our hotel on Trip advisor. We are glad to see that our location was very convenient for your needs in the city. Our Hot breakfast is one of the highlights of our hotel. It was a pleasure to serve you this time and hope to see you again. Once again thanks for choosing Comfort inn times square west.
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943 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
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English first
miami beach
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed 16 April 2014 via mobile

There were a few issues with my stay:1. The hotel didn't keep important work materials that we're sent for me to the hotel 1day in advance, 2. Maybe bc I asked for a quiet room but got a semi-creepy basement room, 3. I couldn't stop the AC and was only able to change temp within limits, 4. the bed was nice but there were small holes in the wall where once pictures hang, and while the free breakfast is nice, there was no space for me to sit when I arrived shortly after 9am. The service was otherwise friendly. But for $250 a night you can find a nicer place!

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank markusinmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 21 April 2014
Dear Markusinmiami, Thanks you for choosing our hotel for your recent stay and sharing detailed review on TA. We are glad to see that you enjoyed our service and Breakfast despite few issues in the room. We receive packages for inhouse guest only due to lack of storage and safety issues. Our breakfast is very popular and it sometimes gets really busy. We will definitely address other issue you mentioned and take necessary steps to avoid inconvenience to future guest. We also truly apologize for not meeting your expectations and look forward to have you back and give us a chance to provide superior service.
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Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

We stayed here last week, 5 nights. Room was quite big enough for us (2 adults + 1 eleven year old), clean, floor safe, Gideon's Bible, clean bathroom. Air conditioning unit a bit noisy. They have just started a re-furb, so I hope they will update these.
Plenty of choice for breakfast. Only one lift, we were on 6th floor, so had to wait for it.
Receptionist very helpful, friendly, Helped us out a lot with taxis, changing dates, really put themselves out, I thought.
Location, well, 200 yards or so from Times Square, what more could you want?? We landed at Newark airport, got the "Newark airport express" bus, (16$ each) to "Port Authority Terminus", Times square, 40 minute trip, about 10 minute walk from the hotel. No taxi needed.
BTW, as other people have mentioned, there is a very good Italian restaurant just across the road, "Don Giovani's", really handy if its late & tired, as we were first night.About 65$ for three of us. We will stay there again, if we go back to New York.

Room Tip: First or second floor, you won't have to rely on the lift.
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaxF123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 21 April 2014
Dear MaxF123, Great ! Thank you very much for the Fantastic review. We are delighted to hear that you enjoyed our clean rooms, Bathrooms, Amenities and the Breakfast. Our location is very centrally located like you mentioned and there are plenty of food options in hells kitchen.We are happy to know that we will be your hotel choice on your next trip to NYC. We will share your review with our staff who always make the difference with such a wonderful service to all our guests. Once again we thank you very much for staying with us.
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Ithaca, New York
2 reviews
5 of 5 bubbles Reviewed 7 April 2014

We had a great experience staying at the Comfort Inn. This hotel is located a couple blocks from Times Square. The hotel room is small (to be expected), but our room was clean and very comfortable. Did a mention free continental breakfast? There is no parking, but we found a place on 43rd for $25 a day. Nothing fancy but it's a great place to stay for the budget traveler.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Levi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 21 April 2014
Dear Levi L, We thank you for staying with us and reviewing our hotel on Trip advisor. We are happy to know that you found our location very convenient and enjoyed our Hot Breakfast. We hope that you will consider staying with us on your next trip to NYC. On behalf of our entire team, we thank you for choosing Comfort inn Times Square west.
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 April 2014 via mobile

First time in this hotel. The staff was great, breakfast pretty good, rooms are large (for a NY standard) and cozy. But the price/location is wonderful. A block from Times Square, near good restaurants, transportation... Definitely, I'll be back soon.

Stayed April 2014, travelled solo
Helpful?
Thank Raúl G P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 21 April 2014
Dear Raul G P, Thank You so much for writing such a great review about your recent stay at comfort inn times square west. We are absolutely thrilled that you enjoyed our location, Breakfast, and clean rooms. We are glad to hear that we met your expectations on your first stay with us and like to welcome back again in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

I stayed here with my partner between 11 - 14 March. A warm welcome on arrival & immaculately clean room on the 7th floor, left an immediate impression on us. Yes, the King room is small; however I've stayed in smaller rooms in Paris. The bed was SO comfortable, with a choice of firm or soft pillows - we were sorry to have to get up ! The bathroom, small again, but very clean and well equipped, with plenty of towels, had excellent lighting too. Wardrobe and drawer space for two people was a bit inadequate though. The room was warm, well ventilated and blackout curtains ensured good sound insulation at night.
The buffet breakfast each morning was a real treat for us with hot and cold selections on offer, sausages, bacon, egg, waffles, toast and pastries; with coffee, tea and fruit juice available. It did get rather crowded at peak times, 8.30 to 9.30 am, but everybody did find somewhere to sit down. The staff ensured that all items were replenished when necessary. Hot drinks and cookies were available 24/7 - which suited us fine after a day sightseeing out in the cold !
Some reviewers mentioned the slow lift/elevator, but we really didn't notice it too much despite being on the 7th floor ! The lobby area, small and rather cramped, with some seating, had tourist and flight information for guests.
Overall this "Times Square" hotel is a great location, being only 100 metres from the nearest subway station. Many tourist sights and restaurants are within reasonable walking distance as well. We would recommend this hotel and would definitely stay here again

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank girondin09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 3 April 2014
Dear Girondin09, Thank you so much for staying with us and generously sharing your experience with the Trip Advisor community with such a WONDERFUL review. We are glad to hear that you enjoyed our location, clean rooms and amenities. Our HOT BREAKFAST is a major Highlight with large selection. Our entire Team is honored for being recognized on Trip Advisor community and we will continue to provide same service for all our future guest. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

1.5 blocks from Times Square, close to the Theatre District, metro/subway stops, shopping and eateries all over.

Staff were all friendly.., Anish, Ajay, Nimra, Ranesh. Our room was on the ground floor, no view to speak of but that was not a problem. It was right past the elevator, quiet and there were no noise issues either at peak breakfast or the other times we were in the room. Had a problem with the non-cooling fridge (used their's as a backup) and hope it was resolved after we checked out. Breakfast was OK, tea/coffee/cocoa/juice, pastries, bread, cereal, fruits, waffles, eggs, sausages/bacon, yoghurt.

Loved the choc-chip cookies at the reception counter. Our stay was around the time of the snow storms, it was super cold and was glad to know that you could have a hot drink (coffee/cocoa/tea) in the evening to heat up if you need one. Nice plus!!

Definitely stay here again!!

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ozjaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Times Square West

Property: Comfort Inn Times Square West
Address: 343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#100 Family Hotel in New York City
#137 Business Hotel in New York City
#158 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Times Square West 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Theatre District Hotel New York City

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