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“Great location; Friendly Employees!”

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Comfort Inn Times Square West
Ranked #283 of 473 Hotels in New York City
Reviewed 27 June 2014

Having stayed in NY hotels previously, we know they are typically small rooms and overpriced. While these rooms were a bit smaller than a typical Comfort Inn, the location was fantastic. A short walk to Times Square as well as many great restaurants. We were particularly impressed by the employees at this hotel. It appeared to be owned by a family all working together. They were incredibly friendly and accommodating. We arrived before the check-in time, and with no questions asked, we immediately received a room key as well as a yummy cookie. The breakfast that was included (which, with the food prices in New York, this was a huge savings for my family of 4) was very good and well stocked. We needed a 5 a.m. taxi for an early flight, and they arranged it for us the night before and our taxi arrived at 4:50 a.m. They were helpful and very friendly; which in New York especially, this isn't always the case. We thoroughly enjoyed our stay here and highly recommend!

  • Stayed: June 2014, travelled with family
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Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 12 July 2014

Dear Jennifer B, WOW. Thank you very much for your wonderful review. We are thrilled to know that you enjoyed our accommodations and Breakfast and happy to know that we exceeded your expectations.. Our entire team is honored with your appreciation and we will keep up the good work. We hope that we will be your hotel choice on your next trip to NYC.

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Reviewed 26 June 2014

I can't tell you how many hotels I researched before I chose this one for our budget, the location, etc. We were definitely satisfied with our overnight stay here. The staff that greeted us and the staff that was there when we left were very friendly. The rooms are a bit tight but to be expected for NYC. They were clean and comfortable. They are currently doing construction to the front of the building and our room looked directly out at the construction crew that started about 8:30am. Since I had three teenage girls with me who had planned to sleep in a bit, that was the only downside. I should have specifically asked for a room toward the back. It would have even been fine if the darker drapes could have closed completely. Certainly not the fault of the staff but some advanced warning would have been nice and gone a long way in my appreciation of their service. Breakfast and free wi-fi was a bonus too in the high priced city. I would totally stay here again (asking first about construction). Very convenient to Times Square, the bus terminal, the subway, etc.

Room Tip: Inquire about any street work being done when booking and ask to be away from the street if possible...
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  • Stayed: June 2014, travelled with family
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1  Thank JLarock4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 12 July 2014

Dear Jlarock 4, Thank you for taking time to review Comfort Inn times square west. We appreciate your feedback and understanding about the construction. We are delighted to hear that you enjoyed every aspect of your stay and choosing to come back to us. We do have room darkening shades on all windows . We look forward to serve you on your future trip to NYC.

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Reviewed 25 June 2014

For a reasonable price we had a small, clean room. The AC unit wouldn't crank, but the temperature was still comfortable. I forgot my toothbrush, and the wonderful staff brought me one right away. The beds were small, and not the most comfortable ever, but yet I slept great. The free breakfast wasn't really what we had in mind, but right on the corner is a Starbucks, so it was fine. Overall for midtown Manhattan it was clean, safe, and comfortable for under $300 per night. Within walking distance of Times Square. Great hotel!

  • Stayed: June 2014, travelled with friends
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Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 12 July 2014

Dear Lynn M, Thanks very much for your honest comments regarding your stay at Comfort Inn Times Square West. We take our guest feed back seriouly and make improvements for better experience in future. We hope you will condsider staying with us in future.

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Reviewed 23 June 2014

This is a great hotel to stay at. Close to everything.the staff was very pleasant and helpful. WE had a front room on the third floor and was very quiet at night. They also served a great breakfast every morning. Hot breakfast not just danish and coffee. I would recommend this hotel.

Room Tip: The hotel was very pleasant had front room facing the street and was very quiet at night. would reco...
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  • Stayed: May 2014, travelled as a couple
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Thank 28annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 12 July 2014

Dear 28Annie, We thank you very much for staying with us and sharing your experince on Tripadvisor. We are delighted to hear that you enjoyed our clean rooms, location and importantly Hot Breakfast which is a major plus in NYC. We hope we will be your hotel choice on your next trip to NYC.

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Reviewed 21 June 2014

We had a pleasant stay here. Don't judge a book by it's cover. The outside is very plain but right inside the front door is nice. The room was clean and nice. The beds were very comfortable, the sheets were soft and blanket perfect and I loved the fact that there were pillows of different firmness so we were all happy. The room and bathroom were small but since we were there mainly to sleep and get ready we didn't mind. It still has a fridge, desk and everything else we needed. The staff was pleasant and it was nice to have complimentary breakfast even though there isn't a lot of room to sit. We were walking distance to so many sites, restaurants, stores and the subway if we needed to go further. The price was great! I would highly recommend it!

Room Tip: Were were on the 7th floor and didn't have a problem with too much noise.
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  • Stayed: June 2014, travelled with family
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Thank STZJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 12 July 2014

Dear STZJC, Thanks very much for sharing detailed review on Tripadvisor about your recent stay at comfort inn Times Square west. We are so delighted to know that our accommodations and service exeeded your expectations and very affordable. We hope you will consider staying with us on your next trip to NYC.

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Reviewed 16 June 2014

I took my 2 children to NYC (ages 9 & 11). We wanted something close to TS, but not in the middle of the very crowded area. The location of this hotel is in between Hell's Kitchen and Times Square. It was perfect. Just 1-2 blocks away from the main action, and easy to walk to everything in the area. One entrance to the very large TS subway station is at the end of the block. There are several other subway entrances within 2-3 blocks also. The staff was very courteous and helpful. Always had a smile for you. The rooms were clean and the beds were very comfortable. Breakfast was good for what you would expect from this type of hotel for a free breakfast (continental breakfast items plus eggs, waffle, bacon). The area is safe - I had no concerns at all with being in that area by myself with my children. We will definitely stay at this hotel again during our next visit!

  • Stayed: June 2014, travelled with family
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2  Thank kwhdman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this reviewResponded 12 July 2014

Dear Kwhdman, Hello and thank you for your amazing review regarding you recent stay with us. We appreciate your feedback which is helpfull for guests planning to make reservations with children. We are so delighted to hear that our safe location, Clean rooms, Hor breakfast , Transportation and endless attractions were very convenient for your needs. We look forward to serve you in future.

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Reviewed 6 June 2014

I've stayed in various hotels over the years in Manhattan and this one beats the lot. The location is just perfect, with many good places to eat and drink in close proximety on 9th Ave.

The staff at the hotel were very welcoming and helpful and the facilities on offer were good- with an excellent breakfast and free tea coffee service available throughout.

The rooms are typically Manhattan small, but well laid out, maintained and comfortable.

Overall, I'd give this an 8/10 and would definitely return.

  • Stayed: May 2014, travelled as a couple
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Thank GlasgowCross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Times Square West

Address: 343 W 44th St, New York City, NY 10036-5402 (Formerly Comfort Inn Theatre District)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#62 Family Hotel in New York City
#132 Business Hotel in New York City
#153 Romantic Hotel in New York City
Price Range: £80 - £423 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Times Square West 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Theatre District Hotel New York City

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