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Comfort Inn Times Square West
Ranked #249 of 467 Hotels in New York City
Certificate of Excellence
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good deal”
4 of 5 bubbles Reviewed 7 July 2014 via mobile

We stayed here for 1 night with our 3 kids to do things in the city before our early morning flight the next morning. The front desk quickly checked us in and helped us set up a car for 4 AM the next morning. Did I mention this was after 10:00 at night and they were still able to help us?!? We got a good deal on 2 doubles and was sufficient for the night. Rooms are a little small for 5, but the location is prime! Just off Times Square and right by the theater district. I would stay here again if we don't have the 3 kids with.

Stayed July 2014, travelled with family
Helpful?
1 Thank Emily_Jane_144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 9 July 2014
Dear Emily_jane_144, Thanks very much for staying with us and sharing your valuable review on Tripadvisor. We are glad to hear that our location was very convenient for your needs. We are happy to serve you on your next trip to NYC. Once again thanks very for staying at Comfort inn Times square west.
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954 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
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English first
Arlington, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

We had a standard room with two double beds, there was 3 of us and we only paid 180 per night. The rooms were a bit small but who cares! It was very clean, comfortable beds and they even serve breakfast in the morning! Eggs, meat, homemade waffles made right in front of you, fruits, cereal, bagels, deserts, etc. and fresh coffee that tastes great! haha The location is epic, just a short walk to times square! Really could not have asked for better and for the price. They even held our bags for us after check out for no extra charge because we had a bus tour and didn't want to have to lug the bags around all day, now that is 5 star service. Thank you for a wonderful and accommodating stay!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sam_billard91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 9 July 2014
Dear Sam_billard91, Thank you very much for your feedback on Tripadvisor. We are happy to hear that you enjoyed our clean rooms and Hot Breakfast. We understand the difficulty in carrying bags in the city whole day long and try our best to store until 6pm . We once again thank you very much for staying at Comfort inn Times square west and look forward to serve you in future.
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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 July 2014

The staff was courteous. The check in and check out process was simple and quick. The facilities were well maintained and the room clean. There is only one small slow elevator used for both guests and housekeeping which made things a little complicated if you are on a high floor and are in a hurry. The breakfast was nothing incredible, but it was free (big money and time saver). Breakfast are is small. Depending on the time you go downstairs and the amount of guests in the hotel, you may have difficulties finding empty seats/tables.My room was super small. Two full beds, for four people. No drawers to store your clothing. You will probably find yourself living off of your suitcase on a daily basis. Could not book a room with two queen beds, so I don't know if these rooms are a little bigger to better accommodate four people. Hotel location is excellent. Near endless number of restaurants. In right the middle of Times Square and the theater district. Many nearby subway stations make it a big plus.

Room Tip: Before booking this hotel, decide what is more important to you, the location or personal living spa...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank echevae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 12 July 2014
Dear echevae, Hello and thank you very much for staying with us at Comfort inn Times Square West and sharing your experience on trip Advisor. We are happy to know that you enjoyed our clean rooms and central location. Our rooms are typical New York style and the breakfast sometimes get real busy. We appreciate your honest opinion and promise to make improvements where needed.
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Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

Our family of four had a wonderful stay. We were within walking distance to the subway, theatre district, and a multitude of restaurants. The staff was attentive, friendly, and helpful. Breakfast was available until 9:30am during the week. Don't go too close to closing time it gets very crowded. They have a nice selection of beverages, cereals, bagels, Danish, waffles, eggs, and sausage. The breakfast area was maintained nicely and there was an attendant present replenishing items. The front of the hotel is being refurbished but did not interfere with our experience. The rooms were typical for city hotels on the smaller size. However, we had the convenience of a refrigerator, coffee maker, and wardrobe closet. Our room was clean and appointed tastefully. We booked through a discount site and paid an awesome rate. Would definitely stay here again. If you're driving, the hotel has a special rate with the garage across the street. Just make sure to get your ticket validated with the hotel.

Room Tip: You may want to ask for a room not facing the front due to the construction.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robin U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 12 July 2014
Dear Robin U, Hello and thank you for your valuable review. We are delighted to know that you enjoyed our location, clean rooms, amenities and Breakfast. We are proud to say that our location is one of the best at times square. We hope to see you soon on your future trip to NYC.
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Level Contributor
153 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

The hotel is a couple of block off Times Square and is a convenient base for exploring the City. There is a complimentary breakfast which is made up of cereals, fruits, pastries and waffles. Free wifi is provided.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nadorick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 12 July 2014
Dear Nadorick, Thank you for staying with us and sharing your experience with Trip Advisor community. We are so delighted to hear that our location was very convenient for your needs and you enjoyed our Hot Breakfast. We hope to see you soon on your next trip to NYC.
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Niles, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

Stayed here for our first trip to NYC! Great Location, just a few blocks away from times square, and within walking distance to a lot! Room was nice and clean. Nice staff and wasn't too overpriced. Would definitely recommend this hotel to anyone and will stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aimee m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 12 July 2014
Dear Aimee M, Thank you for your valuable review regarding recent stay at Comfort inn Times Square West. We are glad to hear that you liked our clean rooms, Staff service and location. We hope to see you soon on your next trip to NYC.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 June 2014

Having stayed in NY hotels previously, we know they are typically small rooms and overpriced. While these rooms were a bit smaller than a typical Comfort Inn, the location was fantastic. A short walk to Times Square as well as many great restaurants. We were particularly impressed by the employees at this hotel. It appeared to be owned by a family all working together. They were incredibly friendly and accommodating. We arrived before the check-in time, and with no questions asked, we immediately received a room key as well as a yummy cookie. The breakfast that was included (which, with the food prices in New York, this was a huge savings for my family of 4) was very good and well stocked. We needed a 5 a.m. taxi for an early flight, and they arranged it for us the night before and our taxi arrived at 4:50 a.m. They were helpful and very friendly; which in New York especially, this isn't always the case. We thoroughly enjoyed our stay here and highly recommend!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam k, General Manager at Comfort Inn Times Square West, responded to this review, 12 July 2014
Dear Jennifer B, WOW. Thank you very much for your wonderful review. We are thrilled to know that you enjoyed our accommodations and Breakfast and happy to know that we exceeded your expectations.. Our entire team is honored with your appreciation and we will keep up the good work. We hope that we will be your hotel choice on your next trip to NYC.
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Additional Information about Comfort Inn Times Square West

Property: Comfort Inn Times Square West
Address: 343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#99 Family Hotel in New York City
#136 Business Hotel in New York City
#157 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Comfort Inn Times Square West 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Odigeo, Hotels.com, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Comfort Inn Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Theatre District Hotel New York City

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