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“Great Hotel”
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #146 of 471 Hotels in New York City
Certificate of Excellence
Reviewed 20 November 2013

In room snacks are a bonus. Bathroom are fabulous! Room is clean, modern, and very nice. Bed was a bit uncomfortable... I would stay again. Staff was very friendly, professional, and very helpful. I loved the location and plenty of place to choose to eat. Neighborhood was safe for night time walking.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Andaz
Thank Janel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this reviewResponded 26 November 2013

Dear Janel L,

Thank you for your feedback regarding your recent stay with us. I am happy to hear you enjoyed your guestroom and the downtown area. I am sorry to hear that the comfort of the bed did not meet your expectations. Please let us know if we can provide you with anything to make you more comfortable on your next visit. We look forward to welcoming you back.

Sincerely,
Adrienne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,620 - 1,626 of 3,067 reviews

Reviewed 19 November 2013

We loved the location of the hotel. It was close to the subway and an easy walk over the Brooklyn Bridge. Very quiet area on the weekends. Great location for a morning run along the water. Nice place to stay away from the hustle and bustle of the city, however very close to Soho and Brooklyn.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Andaz
Thank AntCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

I had opportunity to stay at this hotel again and I must say that you are always good. The only thing the service sometimes a bit not up to the name. The position is perfect to work and to enjoy of the city. The are missing the are were you just get coffe and aperitif

Room Tip: The room are nice and beautifull. The bevergae included is incredible.
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  • Stayed: November 2013, travelled with family
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1  Thank Rickyus-newyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

Had a chance to stay here recently and was blown away by the experience, starting from the "Check-in" where you are greeted in person (more like being welcomed in to a home) by employees who do everything on an iPad, right thru to the "Walk in" shower in the bathroom.

Definitely changing the hotel game ion a very positive direction.

  • Stayed: March 2013, travelled on business
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1  Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

I thoroughly enjoyed my stay at this hotel. From the greeting in the lobby (no desk check in here!) to the fabulous tubs in the bathroom and the "revolving" minibar to the bar and the breakfast lobby - everything was aesthetically pleasing and the hospitality a credit to NY. I really liked the location as well, there is a grocery store opposite and a starbucks (unfortunately the only halfway decent coffee I could find in NY) around the corner. It may be a little quiet on the weekends however you are seconds away from the Wall St subway and walking distance to the Staten Island Ferry and Wall Street Memorial (which is simply inspiring and a must-see) and I found some great independent eateries and bars in the area. The rooms are really well designed and not a peep can be heard from the hall or rooms next door. Would thoroughly recommend this hotel.

Room Tip: Couples only as if you were twin share there is no privacy in the sumptious bathroom!
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  • Stayed: May 2013, travelled on business
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Thank MaggyMindsTheHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this reviewResponded 15 November 2013

Dear MaggyMindsTheHouse,

Thank you so much for your delightful words regarding your experience here at Andaz Wall Street. It is so nice to hear that you thoroughly enjoyed your stay from the service to the room's amenities. I sincerely hope that you will choose our hotel again the next time you visit NYC!

All the best,
Adrienne

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Reviewed 12 November 2013

Elegant and restful with a great location. Some design flaws in the bathroom area of the room (flat sink bottom meant water easily spurted over on to the floor, toilet lacked privacy) but would still recommend.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Andaz
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Clean rooms, good front desk service. Only one minor complaint which would not stop me from staying there in the future... Ironing Boards are not available in each room. I had to put in a call for an ironing board and it took almost 1 hour for it to arrive.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Andaz
Thank Colin J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this reviewResponded 12 November 2013

Dear Colin J B,

Thank you for your comments regarding your recent stay at our hotel. We are disappointed to learn of the delays in service you experienced while staying with us. On behalf of our team, I sincerely apologize for these shortcomings and assure you that this is not the level of service we typically provide. We greatly appreciate your feedback and will address your concern with our staff. We are looking forward to providing exceptional service for you on your next visit!

Sincerely,
Adrienne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz Wall Street

Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in New York City
#26 Spa Hotel in New York City
#28 Business Hotel in New York City
#113 Luxury Hotel in New York City
Price Range: £113 - £368 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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