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“Contemporary, but uncomfortable.”
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #120 of 468 Hotels in New York City
Certificate of Excellence
1 review
“Contemporary, but uncomfortable.”
Reviewed 20 July 2014

Hotel is contemporary in design but doesn't work well. The lighting is horrible. It is much too dark, particularly in the bathroom and shower area. The only full length mirror is on the back of the TV. It looks like a hospital room.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank 17kathleenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (364)
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Los Angeles, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 July 2014

The room was comfortable. The bathroom lighting could have been brighter. No coffee maker in the room... big disappointment! Check in and out was a breeze. Great feel and conviently locate to Wall Streeet. I would stay there again for sure.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank Ineedavacation1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 17 July 2014 via mobile

I don not stay in lower Manhattan often, but this is a gem of a hotel. Great interior design, active hotel restaurant and bar and cool rooms. Very cool shower and bathroom. Staff was engaging and check-in and check-out was easy.

Stayed July 2014, travelled on business
Helpful?
Thank Travelingduncs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somers, United States
1 review
Reviewed 16 July 2014

Spacious room, nicely designed bathroom, comfortable bed. If you have day-trip plans in NYC, this place is makes it easier to simply make a weekend of it. The price/value relationship is very strong. The hallway carpets could use an upgrade.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank Karen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Ramon, CA, United States
1 review
Reviewed 14 July 2014

I had a business meeting near Wall Street. This hotel location allowed me to walk to my meeting and I had time before the meeting to job on the pier and after the meeting to ride a bike on the pier. Very clean and safe.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank Arturo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 July 2014 via mobile

This hotel is the best example of a streamlined check in process. We were greeted immediately by a staff member and were checked in within five minutes. No hassle and super friendly - just what you want to see when you get off a transatlantic flight and are ready to get some rest!

Big well kept rooms, friendly staff, modern bathroom, free wifi throughout the hotel, and complimentary mini bar snacks and drinks (non alcoholic) make this our favorite place to stay in NYC.

Subway stop is very close by, and taxis are easy to get in the morning and through midday. The restaurant inside is good, though there are tons of good eateries within very easy walking distance so you have plenty of choice for food.

Stayed July 2014
Helpful?
Thank Lucienne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rusty_Middleton, General Manager at Andaz Wall Street, responded to this review, 15 July 2014
Dear Lucienne M.,

Greetings from Andaz Wall Street! Thank you so much for your wonderful review of our staff service and hotel overall. It'm glad you enjoyed your time with us. Serviceability and convenience are a few things we pride ourselves on. I am also happy to read you found the location and transportation advantageous to your needs. I will be sure to pass on your kind words to the team as they very much welcome the compliment.

We do hope to see you soon at your favorite New York City hotel.

Sincerely,

Rusty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cannes, France
Level Contributor
129 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 July 2014

First let me say we are older travelers.lets get the negatives out of the way first. The bed is way too low for us and so were to out of the three chairs in the room. The desk chair was OK..not great but OK? The room and bath were lovely. Shower fabulous nice big soaking tub if that is your thing. Although the first room we were shown which was a gracious upgrade, it had not been cleaned. Also a little noisy. The elevators ding every time the door opens...all night and you do hear outside noise even on the 15th floor. Ask for a back room.

Our next room was fine, clean and well appointed. Like the amenities.love that the bed is made with a duvet. This very important to my husband. The pillows a little squshy
Staff was friendly and helpful. Breakfast lovely and great coffee available 24,7 cappuccino ,latte etc. would definitely stay if in this area again.

Room Tip: Away from front and elevators are quieter.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rusty_Middleton, General Manager at Andaz Wall Street, responded to this review, 15 July 2014
Dear Elaine S.,

First, thank you so much for taking the time to share your thoughts on your recent stay at Andaz Wall Street. I apologize about your initial room discrepancy, and I am glad we were able to rectify it for you. The team appreciates your acknowledgement of them as well. Perhaps for your next stay, I could suggest a foam topper making the bed slightly higher. Also, please feel free to reach out to me personally so I may update your profile with notes to stay on a quieter side of the hotel.

Again, your review is much appreciated; I do hope we have the pleasure of your company again in the near future.

Kind regards,

Rusty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz Wall Street

Property: Andaz Wall Street
Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#25 Romantic Hotel in New York City
#28 Business Hotel in New York City
#43 Family Hotel in New York City
#98 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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