We booked a double room (two double beds) for a week's holiday with two adults and two children aged 8 and 10. The room was a good size; bigger than your typical 4 star double room and therefore huge by Manhattan hotel standards.
Service at the hotel was absolutely great. We were checked in within minutes despite arriving at 10:00pm on a Saturday night. The lobby was a geniunely nice place to spend time, with free snacks and drinks and comfortable seating. The kids felt at home and relaxed and were treated courteously by the hotel staff.
Free wi-fi throughout the hotel worked like a charm, unlike other establishments where you have to pay for wi-fi and spend 20 minutes on the phone trying to get it working. Even minor issues were dealt with well, e.g. the first night there were only two sets of towels in the room, and I was expecting to have to call down and ask for more, but when we returned to the room the next day extra towels had been left without even having to ask.
We really liked the stylish but understated decor including black tiled bathroom, dark wood floor with a rug around the bed area. The Andaz has a 'boutique hotel' designer feel minus the 'look at us we're crazy' vibe you get in other hotels that are just trying too hard to be different.
The beds were firm yet comfortable, and the motorized blackout blind meant we were able to sleep well in to rush-hour (8:30am most days) without being disturbed. The bathroom was great - fantastic rainfall shower and none of the water leaking problems reported by other reviewers.
The room is generally very well thought out with simple 'scene setting' lighting controls for "work', "relaxaton" and "nightlight" plus plenty of spare power sockets - no crawling under tables to unplug lamps so you can charge your laptop/moble phone/Nintendo, etc. A huge flat screen TV and iPod dock rounded things off perfectly.
The only minor issue was a lack of storage space for clothing and luggage. It was more than adequate for an individual making a short business trip but not for a family of four staying for a week - perhaps unsurprising given the Wall Street location and the main demographic of the guests, although we did see a number of other families in the lobby during our stay.
The Wall Street location proved to be the ideal base with very little traffic noise making for good night's sleep. There is a wide selection of places to eat nearby, everything from delis through mid-priced family-friendly restaurants to upmarket venues.
With several subway lines are just around the corner from the hotel, we were able to get to the more conventional mid-town tourist locations quickly. You can be in the heart of Times Square in less than 20 minutes, and we often made a mid-afternoon trip back to the hotel for a break before heading out again.
Wall Street is close to many attractions; walking distance to the Statue of Liberty Ferry, Staten Island Ferry, South Street Seaport (with shoppiing, restaurants, old ships and views of Brooklyn and the bridget) plus several smaller museums. You could easily spend a couple of days in the local area doing tourist things without getting in a taxi or taking the subway.
All in all I wouldn't hesitate to recommend the Andaz as a great place to stay for business or leisure, and we'll certainly be back the next time we visit New York. The kids rated it 10 out of 10.
- Official Description (provided by the hotel):
- Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more less
- Reservation Options:
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- Also Known As:
- Andaz Wall Street Hotel New York City