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“Extremely Convenient and Great Service”

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Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Ranked #242 of 467 Hotels in New York City
Certificate of Excellence
Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Extremely Convenient and Great Service”
5 of 5 bubbles Reviewed 21 February 2013

This hotel is conveniently located to the central shopping area of Manhattan. Although the room was small (as expected), it came with everything needed and was very clean. The complimentary breakfast provides warm and cold meals. Free wifi internet in our room was certainly a plus. There is a 24 hours pharmacy/convenience store around the corner that has everything you need.

The hotel staff were extremely efficient. Even my girlfriend who travels a lot for work was highly impressed by their speed.

The only downside to this hotel is the noise outside. Being located in the heart of the city, noise from the outside can be a bit noisy. Ask the front desk for earplugs if you need any.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anson W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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  • Chinese (Simplified) first
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English first
Watertown, Massachusetts
Level Contributor
320 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 9 February 2013

So, this is the second time I've stayed at this hotel - mainly for the low prices.

Overall it is a fine place to stay, but do not expect anything super fancy or spacious - even on NYC standards it is small and sparse.

The one thing the hotel has for it is great staff - everyone was very welcoming and helpful.

Location is also so so, but decent enough, close to a couple subway stops and walkable to some sights.

Do not expect an amazing view, and ask for a high floor to be away from street noise if possible. It is a very small hotel, so the rooms are all probably under 200 sq. feet.

I got a price under $200, but that is the only reason I'd stay here again, and to be honest, for another $20 it might worth it to stay elsewhere.

I didn't take advantage of the free breakfast or wine for marriott card holders, but I am sure that adds more to the value if you can grab breakfast there before heading out for the day.

Room Tip: Try for a high-floor.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMR_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
195 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed 5 February 2013

We booked at the last minute because we found an incredible rate.

The room was small but very clean and comfortable. Excellent shower. The complimentary breakfast was great. Very nice staff. I enjoyed the fact that there was only 6 rooms on my floor, that made the floor itself very quiet.

My only complaint: a safe would have been nice, in the room.

But I would definitely go back.

Room Tip: Ask for higher level and quiet room.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank douceophelie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 22 January 2013

We had Marriott rewards that booked this room for 3 nights--only they didn't e-mail us until we were in the air (a month later) to let us know we didn't have enough points. Though we found many rooms cheaper In the vicinity the manager refused to cancel the reservation. We were forced to stay one night in a room so small you couldn't turn around. No tub, no free wi-fi. We moved to the beautiful Warwick a block from Central Park the next night- found it on Travelocity!

Room Tip: Ask for the front of the hotel- higher floors- have a great Empire State Bldg view.
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marilyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 13 January 2013

This is a very good hotel, perfect location in Midtown, you can walk to Times Square and Empire State, as well as 5th avenue apparentely.
The rooms are clean, not very big, but absolutely ok by size, the bed was big though. There are tea and coffee facilities in the room and in the lobby area for free use.
We had a room with a view on Empire State building. The personell at reception were more than friendly and very helpful.
The hotel is a very good value for money.
The only disadvantage was fire safety alarm that worked late in the evening and was false.
I can definitely recommend the hotel to friends and travellers.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OlyaKotik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, VA
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 6 January 2013

Really a very nice stay just past New Years. Got a great rate and as Marriott members got one night with points. The hotel could use a facelift but was clean and the rooms, by NYC standards at least, were well sized - king size bed and nice sized shower. Typical Marriott - with well trained and friendly staff and a decent breakfast included with the room. Easy walk from the Bolt Bus drop off (Penn Station) and right in the middle of town so can get up or downtown via feet, subway or cabs pretty easily. We will definitely be back.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaRee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 31 December 2012

We stayed for 2 nights in October. Yes, the rooms are small, but that's Manhattan. We had a room in the back that was quiet with no street noise.

The staff are wonderful. Melida at the Front Desk and Daniel are friendly and accomodating. Daniel could teach many hotels about customer service as he handled every request from guests while still managing to draw directions on maps for customers. We felt very welcome at this property.

It's also very convenient if you are arriving by train to Penn Station as it is within easy walking distance. Overall, a great stay.

Room Tip: A room in the back looking north is quieter.
See more room tips
  • Stayed October 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatTraveler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Manhattan/Fifth Avenue

Property: Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Address: 21 West 37th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#178 Business Hotel in New York City
#187 Romantic Hotel in New York City
#205 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Fifth Avenue 3*
Number of rooms: 92
Official Description (provided by the hotel):
Travelers looking for Empire State Building hotels choose Fairfield Inn & Suites by Marriott New York Manhattan//Fifth Avenue, a top hotel in NYC located moments from the iconic Empire State building and near excellent Fifth Avenue shopping. Our hotel in New York City offers an unbeatable location in Midtown, close to Central Park, Times Square, the Broadway Theater District, Grand Central Terminal, and more. We provide convenient and comfortable accommodations that are ideal for business or leisure travel. Stay with us at Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue and enjoy a preferred choice among Empire State Building hotels. Our accommodations offer free Wi-Fi, well-lit work desks, and plush bedding. Guests who stay with us also get a free daily breakfast, which offers just the fuel needed for a productive and enjoyable day in NYC. ... more   less 
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Also Known As:
Fairfield Inn & Suites New York Manhattan / Fifth Avenue Hotel New York City
Fairfield Inn And Suites New York Manhattan / Fifth Avenue

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