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“Great location and staff” 5 of 5 bubbles
Review of Fairfield Inn & Suites New York Manhattan/Fifth Avenue

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Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Ranked #244 of 467 Hotels in New York City
Certificate of Excellence
Rhode Island
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great location and staff”
5 of 5 bubbles Reviewed 24 August 2013

Stayed here for one night on a business trip. The hotel is in walking distance of Penn Station which is great. Staff was extremely attentive and complimentary breakfast included a wonderful selection of both hot and cold options. Free (and easy to connect!) WiFi. Would definitely stay here again.

Room Tip: King size rooms have a shower vs. full tub, but the shower is a very good size.
See more room tips
  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maxlough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TraceyRucks, General Manager at Fairfield Inn & Suites New York Manhattan/Fifth Avenue, responded to this review, 26 August 2013
Thank you for staying with us. I am so glad you enjoyed your stay. Also, I am glad you enjoyed our new hot items addition to our breakfast. Come visit us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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564 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
MI&FL
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 August 2013

This was the second time we stayed at this property and so I knew which rooms I wanted when we recently returned to celebrate my 65th birthday - high floor all facing the street so we could have a view of the Empire State Building.

I booked the hotel through Marriotts Elite membership line, but called back a week before we arrived to confirm everything. I spoke to Paulina who was awesome to work with and yes, we were on the 14th floor, all 3 rooms were adjacent to each other which was fantastic for our 3 couples and they faced the street. The 17th floor would have been better, but no one complained!

Daniel is a wonderful asset to this hotel as are all the employees.

Although there is no fridge in the room, we were able to leave anything we wanted to stay chilled with the staff and they were more than willing to fetch it for us 24 hours a day.

The location is ideal for those who want to walk to 5th Avenue, Grand Central Station, Rockefeller Center, Times Square etc and several subway stations are also close at hand.

There is a new SpringHill Suite next door, so perhaps next time we'll stay there to compare since they do have a mini fridge in each room.

Room Tip: Higher floor facing the street but only because of the view of the Empire State Bldg. There are no...
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  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RAB48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TraceyRucks, General Manager at Fairfield Inn & Suites New York Manhattan/Fifth Avenue, responded to this review, 26 August 2013
Happy Birthday! Thank you for choosing us to host your celebration. Let's make it a tradition and come see us again next year for your birthday!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aliso Viejo
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 August 2013 via mobile

I stayed here one night and was pleasantly surprised. It was a perfect location near Empire State Building and restaurants. Hotel was very clean, easy to find, free wifi. Staff was friendly and helpful. Location was walking distance to Penn Station. Highly recommend for value & price.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank family5funtwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 August 2013

I recently stayed at this hotel from Aug 1-5, with my two kids. When I booked, I requested a room on the upper floors, however, when I arrived I was given a room on the 6th floor, I was told they were booked and I could change rooms the next morning. We planned on being out the entire day, so the staff changed our room and had our belongings in our new room, on the 12th floor and this room was a little more spacious. The hotel is small and the rooms are small but the service and location, can't be beat. The free WiFi and breakfast is an added bonus. Employees Daniel and Henry were very helpful and knowledgeable. Other staff members were great but I didn't get their names. There is mo refrigerator or microwave in the rooms but a microwave is downstairs in the breakfast area, which can be used at any time. I would definitely stay here again.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank love2travel10741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 4 August 2013

1st visit to new york city. daughter and mom traveling alone so safety was paramount. absolutely couldn't have been in a better location for time square & broadway shows. situated in the midst of lots of dress shops and bead/jewelry shops. staff was extremely helpful with recommendations & information. i'm a hotel germaphobe and rooms were beyond spotless. carpet looked like it had never been walked on. definitely rooms are on the smaller side, but it's NYC - had king bed, desk on one side with small wardrobe beneath wall of windows, probably one yard's worth of space around other 2 sides of bed with bathroom (shower only). more than enough space for us and absolutely couldn't beat the price!! utilized parking garage 1 block away - found it very secure (left SUV packed full of stuff including full set of NIKE golf clubs). only complaint would be that there was only one package of regular coffee for the coffee maker in the room and powdered creamer rather than liquid 1/2 1/2. :) however, the lobby had more coffee accessible & real 1/2 1/2. will definitely return.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Liz0504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Quebec
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 31 July 2013

Central location - you can't get any better than this. Yes, it is true - the rooms are very small, but you shouldn't be spending much time in your room. We still managed to (barely) fit a pack n' play for our daughter to sleep in. Also note that King rooms do not have a bath (only shower).
They were kind enough to give us a room with a great view of the Empire State Building on the 9th floor. The air conditioner is quite loud... Breakfast was passable - it was not fantastic, but it's a rarity to get complimentary breakfast at the price we paid ($150 / night). Complimentary Wi-Fi worked well in the room. It's true that there was only one elevator working during our visit, but this did not bother us in the least. Also, the air conditioner is quite loud...
The front desk staff was fantastic, and so was Daniel the concierge! Extremely friendly and helpful.
If you need parking, you can get it at a discount of $30 / day across the street.
Overall, would definitely recommend.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Juls&Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evansville, Indiana
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 30 July 2013

I would gladly stay at this property again. Great location near the Empire State Building and the GIANT Macy's. Friendly staff. Good food options nearby. The WiFi wasn't working at the time, but a minor inconvenience considering that so many establishments in the city also provide free WiFi. The elevators are small, so if you're on a lower floor you may have to wait a short while during peak hours.

  • Stayed February 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kathy47714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Manhattan/Fifth Avenue

Property: Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Address: 21 West 37th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#179 Business Hotel in New York City
#188 Romantic Hotel in New York City
#206 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Fifth Avenue 3*
Number of rooms: 92
Official Description (provided by the hotel):
Travelers looking for Empire State Building hotels choose Fairfield Inn & Suites by Marriott New York Manhattan//Fifth Avenue, a top hotel in NYC located moments from the iconic Empire State building and near excellent Fifth Avenue shopping. Our hotel in New York City offers an unbeatable location in Midtown, close to Central Park, Times Square, the Broadway Theater District, Grand Central Terminal, and more. We provide convenient and comfortable accommodations that are ideal for business or leisure travel. Stay with us at Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue and enjoy a preferred choice among Empire State Building hotels. Our accommodations offer free Wi-Fi, well-lit work desks, and plush bedding. Guests who stay with us also get a free daily breakfast, which offers just the fuel needed for a productive and enjoyable day in NYC. ... more   less 
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Also Known As:
Fairfield Inn & Suites New York Manhattan / Fifth Avenue Hotel New York City
Fairfield Inn And Suites New York Manhattan / Fifth Avenue

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