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“Great Staff and Great Location!”

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Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Ranked #276 of 471 Hotels in New York City
Certificate of Excellence
Reviewed 17 June 2014

I was in NYC for business and chose this Marriott hotel based on the location and that I'm a member of Marriott rewards. I saw some reviews that stated the hotel was noisy due to the rooms being close together. I spent two night there and slept like a baby! Never heard a peep from anyone and the hotel was full.
Great welcome from Karen at the front desk! My second morning I saw Daniel at the desk and he was very friendly and told me if I needed anything to please let him know. Rooms are small but efficient and clean.
My job has taken me all over the world and I've stayed in all kinds of hotels. This Marriott and it's staff are top notch and I couldn't ask for a better experience.

  • Stayed: June 2014, travelled on business
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Thank KtownKrusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 - 250 of 643 reviews

Reviewed 16 June 2014

A very pleasant experience. Centrally located. The staff was very friendly and the rooms were clean though it was a little small. Lovely breakfast. Great view of the Empire State Building. After checking out, they take good care of your baggage. I would highly recommend this hotel.
-Rupa & Harish

  • Stayed: May 2014, travelled as a couple
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Thank Rupa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

After using this & other sites to help choose a hotel in midtown, we chose this hotel for our 5 night visit which ended yesterday. With that I thought I would note the things we liked, were ok with and did not like.

What We Liked: For our visit the hotel location in midtown was great. It is only a short 10-15 minute walk to Times Square & the shopping around that. The staff was very friendly & hospitable. The room was clean and while on the 4th floor we heard no sounds from traffic on the street. The king size bed was very comfy. Slept like a baby. Loved the free wirelress in the room which had no issues. Handy store right across the street for any food/snack/drink needs.

What Was Ok: Speaking of the bed, it certainly took up the majority of room space. While others have advised that smaller rooms are the norm in the city, it certainly is true. Small closet space and one suitcase had to sit on the desk. Tried the hot breakfast once and it is your typical hotel breakfast - nothing special. The breakfast area is small with limited seating. We went at 09:15 but had no issues finding a table.

What We Did Not Like: This is a narrow hotel with only 6 floors per room. With that, the room doors are very close. In the morning when a guest leaves their room, it is certainly a loud close sound of the doors closing. If you are an average sleeper, it will certainly awaken you. The room cleaning staff very much could have been better. On more than 1 occassion we had used towels taken away but not all returned. Went without drinking glasses on 2 occassions. The lack of a room safe and small fridge were things that would have been nice.

Hope you find this review useful. One thing about NYC is multiple hotel choices that can be a little overwhelming when choosing. Enjoy the city - we did!

Room Tip: LOL, contact all guests on your floor to close their doors quietly.
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  • Stayed: June 2014, travelled as a couple
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Thank blues911_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Nice hotel for the money. Nice breakfast included, Starbucks coffee in rooms and breakfast area. Rooms a little small, showing some wear and a bit dated, but very clean. Staff very friendly.
Central location, 15 minute walk to Times Square.
Enjoyed our stay.

Room Tip: We had room 1002 in the front of the hotel. A bit small... Fairly quiet room for sleeping.
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  • Stayed: June 2014, travelled as a couple
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Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

The hotel is OK, but I was quite disappointed to be next to a room with a very noisy TV (there was a common wooden door). The management did not do anything about it even after I called. I won't sleep there next time I am in midtown.

  • Stayed: May 2014, travelled on business
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Thank Krsto57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Yes, this hotel is small (6 rooms per floor, 3 facing the front and 3 facing the back), as are the rooms. If you know that before booking, and if you are not spending a lot of time in your hotel (we only slept there-getting back late and out the door early), it is a really good option for the area. You can get a really good deal and be mere blocks from several subway lines and attractions.

Staff is friendly and welcoming. Lobby is clean, as is the breakfast area. We did not have any issues with the elevators being slow-waiting maybe 2 minutes max. Both were functioning during our stay.

Being a couple of years old, the hotel shows a little wear and tear-but nothing out of the ordinary. We enjoyed our stay and it will be on my short list of hotels to return to our next trip to NYC.

Room Tip: Rooms on the south side (37th street) face the Empire State Building
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  • Stayed: May 2014, travelled with friends
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Thank RahRah44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

The location is perfect, right in the center of manhattan. It's close enough to the theatre district, but not too close. Lots of places to eat and drink close by that are open on the weekends. The staff were super friendly and willing to help with any questions. Coffee (starbucks) was available in the lobby and there was a complimentary breakfast that we missed.
Parking was $30 a block or two away, no valet. It's probably like a 10-15 walk from penn station Room was clean and relatively quiet. The only knock on the hotel is the size of the room. It's basically a bed, I figured for over $400 a night you would get a little walking space. Would stay there again.
If you found this helpful, please click on the helpful button, thanks for reading!

  • Stayed: May 2014, travelled as a couple
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4  Thank NYGD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Manhattan/Fifth Avenue

Address: 21 W 37th St, New York City, NY 10018-6201
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#99 Family Hotel in New York City
#174 Business Hotel in New York City
#183 Romantic Hotel in New York City
Price Range: £88 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Fifth Avenue 3*
Number of rooms: 92
Official Description (provided by the hotel):
Travelers looking for Empire State Building hotels choose Fairfield Inn & Suites by Marriott New York Manhattan//Fifth Avenue, a top hotel in NYC located moments from the iconic Empire State building and near excellent Fifth Avenue shopping. Our hotel in New York City offers an unbeatable location in Midtown, close to Central Park, Times Square, the Broadway Theater District, Grand Central Terminal, and more. We provide convenient and comfortable accommodations that are ideal for business or leisure travel. Stay with us at Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue and enjoy a preferred choice among Empire State Building hotels. Our accommodations offer free Wi-Fi, well-lit work desks, and plush bedding. Guests who stay with us also get a free daily breakfast, which offers just the fuel needed for a productive and enjoyable day in NYC. ... more   less 
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Also Known As:
Fairfield Inn & Suites New York Manhattan / Fifth Avenue Hotel New York City
Fairfield Inn And Suites New York Manhattan / Fifth Avenue

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