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Hampton Inn Manhattan/Times Square South
Ranked #246 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 23 December 2013 via mobile

I would estimate that this hotel has about 200 rooms. I know for a fact that it has one check-in counter and two elevators. Getting checked-in and onwards to your room takes about as much time to hail a cab in New York during a snow storm. The rooms are on the smaller side, the interior is ok except for the smell, which reminded me about the locker room in high school. Calling this a Time Square Hotel is a bit of a stretch. If you where 0.6 miles away from the beach, would you call that beachfront property?

Stayed: December 2013, travelled with friends
1  Thank Reslimpan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 29 December 2013

Thank you for reviewing our hotel. We apologize if you had to wait for your rooms and that our hotel location is not up to par. If you choose to stay with us again in the near future, we hope to redeem ourselves next time. Until then, safe travels!

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1,313 - 1,319 of 2,479 reviews

Reviewed 23 December 2013

My wife and I stayed here for an anniversary getaway and found this to be an outstanding hotel. Location was great, walking distance to major attractions and subway. Staff was extremely helpful and attentive. Great value and great price - highly recommended.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank WilliamsburgColonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 29 December 2013

Thank you for such a wonderful review! We love that you enjoyed your time while staying with us. Hope to see you soon! Until then, Happy Holidays!

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Reviewed 23 December 2013

Check in was delayed for almost 45 minutes after we arrived at 3:30 PM. Safety and security were breached because the entrance door to the room would not latch and after repair would not open. Room had to be broken into by maintenance personnel.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank dfordavid2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 29 December 2013

Thank you for reviewing our hotel. We do apologize for the inconveniences your experienced at check-in and with your room. We hope to redeem ourselves in the future if you decide to stay with us again. Happy Holidays!

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Reviewed 22 December 2013

Staff were very friendly and helpful, room was clean and comfortable, breakfast was excellent with a good selection. Could have done with a mini-fridge in the room but I have this criticism for many hotels and it's a minor detail. Wifi worked well and was easy to log into. Will definitely consider this hotel again next time I'm in New York.

  • Stayed: December 2013, travelled with friends
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Review collected in partnership with Hampton
1  Thank Gregory N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 23 December 2013

Thank you for the wonderful review! We appreciate your kind words and are happy to see your stay went well! We hope to see you back soon, until then, safe travels!

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Reviewed 19 December 2013

Our family stayed at Thanksgiving and everything was great, as is often the case with Hampton Inn. We had two rooms and they were comfortable. Clean, modern. No noise from the street.... Bathrooms were very nice, which is not always the case in New York, even in more expensive hotels. Staff was friendly, even though the place was packed. Breakfast had plenty of choices and was in a very pleasant room with sunlight. I am always grateful for the access to tea/coffee/cookies during the rest of the day. And I can't do without the Business center. So easy to print boarding passes and quickly check e-mails, without having to drag the laptop for a couple days.

Do we wish the 20 something youths in the bedroom next to ours had partied a bit less.... Yes but then, it was Thanksgiving!!

We will certainly come back. The place is wonderfully located next to the bus/train stations and near Macy's and Broadway. We highly recommend.

  • Stayed: November 2013, travelled with family
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1  Thank Cholstc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vangie427, Guest Relations Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 22 December 2013

Well thank you for the great review! It seems as though you enjoyed your Thanksgiving weekend (besides the 20 year olds staying near you partying hard) and had a great stay with us. We hope to see you back soon!

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Reviewed 15 December 2013

This was my first trip to NYC -(Me, my sister, my daughter and niece)-- I want to start off by saying Chris (works at the front desk ) was fantastic. We had to reschedule our flight and come in a night early- Chris was so helpful - we had a room with 2 double beds-- the room was small--but very clean- up to date - and adequate. We stayed on the 6th floor. The breakfast was fine- a nice way to start our day. Plenty of choices - we all found something we wanted everyday. We spent most of our time exploring the city we left early and came back late. It was nice to know we where in a safe and clean place every night. I would highly recommend this hotel to anyone who wants a great place to stay while enjoying the city. I am already thinking of returning to NYC and will be staying with Hampton Inn Manhattan/ Times Square South again

  • Stayed: November 2013, travelled with family
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Thank Florida123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 17 December 2013

Hello there!

Thank you so much for your wonderful feedback! It was an absolute pleasure having you here! We are pleased to hear that you enjoyed your time with us and we look foward to seeing you sooner than later!

Happy Holidays!!

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Reviewed 9 December 2013

Very high marks for helpful, pleasant staff. They made our stay a lovely, pre-holiday experience. Thank you, Evangeline, and everyone at the front desk, for your smiles and service. Room was compact, but clean, quiet, and with a view of the Empire State Building. Breakfast was very good, and we appreciated the hot beverages after walking in the cold rain. And the cookies. Would definitely return and recommend this to friends.

Room Tip: If possible, ask for a room with view of Empire State Bldg.
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  • Stayed: December 2013, travelled with friends
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Thank Hope-and-Dreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded 10 December 2013

We are so pleased to hear that you enjoyed your time with us! It was an absolute pleasure having you here! We hope to see you back very soon! Happy holidays!

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Additional Information about Hampton Inn Manhattan/Times Square South

Address: 337 West 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#134 Romantic Hotel in New York City
#144 Family Hotel in New York City
#175 Business Hotel in New York City
Price Range: £102 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan/Times Square South 3*
Number of rooms: 184
Official Description (provided by the hotel):
Stay in Times Square and wake up to all of the great attractions the city has to offer. The newly renovated Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city. When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and stay connected using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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