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“Happy place”

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Distrikt Hotel New York City Times Square
Ranked #58 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Spokane, Washington
Level Contributor
64 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Happy place”
Reviewed 13 July 2012

We went based on TA recommendations and the rooms were small but quaint and we enjoyed our stay here for our anniversary trip. They had thoughtful card and dessert and staff was helpful with getting us to places.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank Mkim25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASDistrikt, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 16 July 2012
Thank you for discovering us through Trip Advisor and choosing us for your New York City visit. We're very glad you enjoyed your anniversary trip! Our staff is always happy to celebrate such special occasions with you so it is great that they were able to assist in making this a memorable time. Thank you again and we look forward to welcoming you again for your next visit to New York City. Best wishes from the entire Distrikt Team.
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1 review
Reviewed 12 July 2012

My best friend and I stayed here for our first trip to New York and we were between the distrikt and the Waldorf, we're happy we decided on the distrikt because of the service. Everyone who works here is extremely helpful and always willing to go the extra mile. They were able to recommend the best food, fastest routes and fun bars/clubs to check out. They have a lounge with a bar downstairs which we planned to have one drink at and then hit the town but ended up spending our whole night there! It's about 2 or 3 blocks from time square, close to the subway and I felt like we were centered around what we wanted to see so cabs were never crazy expensive. Lots of yummy places to eat around the corner. The hotel is intimate with only 4 rooms per floor and the rooms are not giant but it's still a comfortable stay. I definitely will stay here again.

  • Stayed April 2012
    • Value
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Helpful?
Thank Jgates3255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 13 July 2012
Thank you for choosing Distrikt Hotel during your New York City visit. We're very happy to hear you and your best friend thoroughly enjoyed your stay! We're glad our staff was able to provide you with helpful local information based on what you were seeking, and enhanced your New York City experience. Thank you again and we very much look forward to welcoming you for your next trip to New York City! Take care until then. Warm wishes from the entire Distrikt Team.
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Bristol
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 July 2012

We booked our weekend in NY several months ago and used Tripadvisor to try and find a reasonably priced, central hotel. Close to the top of the rankings list was Distrikt and it offered good value for money based on the location and the quality of the rooms so we decided to give it a go.

We were very pleased that we made the decision to stay with Distrikt. We had booked a Superior room and in the notes I had requested a room with a view. On arrival at the hotel we were given a free upgrade to a King room on the 29th floor with a view over downtown and the Hudson River.

The room was spotlessly clean and all fixtures and fittings were of very high quality. There was free wifi throughout the hotel and a nice coffee machine in the room which was a nice touch. All rooms come with an iPod/iPhone docking station and the lobby area had three, large Mac computers for all to use. I was impressed by the fact that the hotel had focussed on quality throughout and not just on keeping costs down.

Every morning there was good quality, complimentary coffee in reception. In the afternoons there were complimentary iced teas which were refreshing after trekking around NYC in 35 degree heat! Again these were nice touches that not many hotels would provide.

The staff of the hotel was very polite and friendly. They were very welcoming on arrival and there were several of them about at all times. We never had to wait around for assistance. As well as friendly reception staff there were door men / bell boys that were very helpful and made conversation when you came in or left the building. They seemed to genuinely take interest in what you had planned / done during the day.

The only very small gripe I had during our stay was the delayed check-in. We arrived mid morning and reception told us our room wouldn't be ready until the afternoon which was fine and expected. When we asked what time to return we were told that our room would definitely be ready by 3pm (the stated check-in time) but may be ready before. We returned slightly after 3pm and were told our room wasn't ready. We weren't the only party waiting in reception for rooms. Our room became available at around 3.45pm so the wait wasn't too bad. When we were given our room key the couple next to us were offered complimentary breakfasts to thank them for their patience which was a nice touch. I was slightly perplexed though when we were not offered the same despite having to wait the same amount of time. Hey ho!

Overall I would certainly recommend Distrikt Hotel as it had a very good location, was reasonably priced, full of quality features and friendly, helpful staff.

Room Tip: It is worth requesting a room with specific features (i.e. a room with a view) as the staff actually...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank BristolTaxdodger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 12 July 2012
Thank you for taking your time to write your review and sharing with us your experience! We're very glad you found us through Trip Advisor and felt that you made the right decision. We do believe that details make a difference, so it's great to hear that you thoroughly enjoyed and took advantage of all of the amenities we offer. We're glad you felt the staff was polite and friendly; our staff is always eager to welcome and assist guests, whether new to or familiar with the City. We apologize for the check-in process and thank you for this mention. As you've noted our check-in time is 3:00PM and you should have been able to check in at this point. We are sorry to hear that we failed to provide a token of appreciation; again, we thank you for your patience and understanding. We highly encourage guests to contact the front desk at any moment during their stay with any questions or concerns. Thank you again and we very much look forward to welcoming you for your next trip to New York City. Please contact us directly next time so we can make your next stay even more enjoyable. Best wishes from the entire Distrikt Team.
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Oslo, Norway
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 July 2012

We have had the best trip ever to New York City and this Hotel made it even better.

We were met with smiles and friendly staff members at all times. And the bellboys are so funny and are looking after you.

We got upgraded, witch were fantastic. We had a good view over the Empire State Building. The rooms was cleaned very nicely and i actually don't have any negative thing to say!

We will come back next time for sure!!

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Henriette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 12 July 2012
Thank you for staying with us during your New York City visit. We're very glad that you thoroughly enjoyed your stay. We're very happy that you were able to get to know our staff, and you found them friendly and helpful throughout your stay. Thank you again and we very much look forward to welcoming you for your next visit to New York City. Take care until then! Warm wishes from the Distrikt Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 July 2012

Stayed for a week in this hotel recently and would definately reccommend this hotel to anyone.

Staff:
Right from check-in the staff were second to none... from the reception staff, back of house staff, bar staff, cleaners and concierge.. all were an absolute credit to their company. They greeted us as if we were old friends on each arrival back to the hotel and wished us a good day when leaving. Nothing we asked for was a problem.

Location:
Although some say the location is a little sleazy, I dont know if it's because I'm from a city, but I personally didn't think it was too bad. We were a youn couple and felt safe walking outside the hotel at all hours of the night.
The port authority bus terminal is directly opposite, however, this worked in our favour as we used the subway regularly and this was our key to the city.
This hotel is literally a 5 minute walk to Times Square and a 5 minute walk to the famous eateries based in Hell's Kitchen.

Room:
Our room wasn't spacious, but then again neither are many city-based hotels so this didn't bother us at all - we weren't planning on spending much time in the room anyway!
The bathroom - particularly the shower was amazing! It woke us up in the morning anyway- left us feeling refreshed.
We were on the 28th floor and had pretty good views towards the Times Square region.
The room was cleaned every day and the bed sheets changed and fresh towels were provided.

Other:
Free wi-fi..!!
Brought us a cake to celebrate our anniversary which was a nice touch
Mac computers in the lobby area

Don't hesitate to book this hotel- we are recommending to friends and will definately stay again in the future.

Room Tip: Try get a room on the top floors with the better views over the city
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank RoxanneRoxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASDistrikt, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 16 July 2012
Thank you for taking your time to write your review. We're very happy to hear you thoroughly enjoyed your stay and to have been able to celebrate your anniversary with you. We do pride ourselves on our friendly and efficient staff, so it's great that you were able to get to know them, and they enhanced your New York City experience. We're also glad you were able to take advantage of our central location right now to Port Authority, to explore our big City. Thank you again and we very much look forward to welcoming you for your next trip to New York City. Take care! Best wishes from the entire Distrikt Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 July 2012

We recently spent a week at the Distrikt and were very impressed with the hotel's amenities and design. The room itself was of a surprisingly generous size by New York standards. And the overall décor, cleanliness and attention to the little details in the room were impressive. The bathroom was spotless, well-proportioned with a great assortment of fluffy towels and good quality amenities.

But no hotel, no matter how well the physical aspects stack up against the competition, will really do well if it isn't staffed properly. And this is where the Distirkt really stood out. The staff were excellent. Everyone without exception from front desk, to lobby, to dining room were especially friendly and professional.

The moment we entered the lobby to check in, we were greeted with a warm and welcoming smile and the front desk staff appeared genuinely interested in making our New York stay a happy one. They were very helpful when it came to orienting us to the city and explaining how things, like the Subway, operated (including the best passes to buy for the duration of our stay). Each time we left the hotel, they would smile and wish us well. And upon our return, they would always take a moment or two to talk about our day. They consistent courtesy and friendliness were exceptional.

Breakfast in the Collage dining room each morning was excellent. A great selection and plentiful portions. During each of our breakfasts, the dining room staff conducted themselves with professionalism and courtesy when serving us, performing their duties with precision and great attention to detail.

I believe, in no small way, it is due to these people that our stay at the Distrikt was such a pleasurable experience, and one we are eager to hopefully repeat in the not too distant future.

Overall, the Distirkt Hotel has certainly raised the bar for boutique New York hotel standards. If it continues to achieve such a high standard, the Distrikt is well on its way to becoming the benchmark by which all similar hotels in the city should be measured.

Highly recommended.

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
2 Thank gj_morris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 12 July 2012
Thank you for taking your time to write your review! We're very glad to hear you thoroughly enjoyed your weeklong stay. Thank you for your feedback for our staff; we do pride them on their friendliness and attentiveness, so it is wonderful to know that you were able to get to know them and they were able to assist you throughout your stay. We're glad you fully enjoyed your room and bathroom for their cleanliness and attention to detail. Collage Bistro and Bar,
as you mentioned, is a perfect choice for those who wish to grab a quick and light bite before heading on out to the Big Apple. We're glad you enjoyed your breakfasts. Thank you again and we very much look forwatd to welcoming you for your next trip to New York City. Please contact us directly next time so we can make your next stay even more enjoyable! Best wishes from the entire Distrikt Team.
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england
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 July 2012

This was our first time to the states and we decided to stay at Distrikt after reading all of the other wonderful reviews on Trip Advisor.

The room itself was fine, clean, tidy and adequately sized. We had no issues at all with check in or check out and all of the staff we encountered were very professional and friendly. A special mention to the maid who was always very pleasant and no matter what time of day we went out or arrived back home our bed always seemed to be freshly made, which was very much appreciated! The bed was comfy and we had no trouble sleeping, there was no noise or disturbances to keep us awake.

The location was fine and we had no issues getting from a to b on our holiday, the port authority is 30 seconds away where you have access to transport.

The bar was also very well stocked and we were able to try some new flavoured Stoli vodka during our stay!

  • Stayed June 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melb8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Distrikt Hotel New York City Times Square, responded to this review, 11 July 2012
Thank you for choosing Distrikt Hotel for your first time in the United States and taking your time to write your review. We're very glad to hear you enjoyed your stay. We're happy to hear you found the room clean and comfortable, and you were able to get adequate rest each night after a long day's exploring the Big Apple. We're glad also that you enjoyed our very convenient and central location, as well as our Collage Bar & Bistro in grabbing a quick drink. Thank you again and we very much look forward to welcoming you for your next trip to New York City. Best wishes from the entire Distrikt Team.
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Additional Information about Distrikt Hotel New York City Times Square

Property: Distrikt Hotel New York City Times Square
Address: 342 West 40th Street, New York City, NY 10018-1404
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #58 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Distrikt Hotel New York City Times Square 4*
Number of rooms: 155
Official Description (provided by the hotel):
A one of a kind, upscale boutique hotel, located in the heart of Midtown Manhattan, at the edge of Times Square on 40th Street between 8th and 9th Avenues. The Distrikt Hotel towers 32 stories tall with unobstructed views of the Midtown Manhattan, the Hudson River and the Theater District; Offering a unique experience with the concept of staying in one of ten neighborhoods of Manhattan within the hotel. The sleek lobby space features a 14 ft. Green living wall representing Central Park and the check-in area welcomes guests to a hand carved wall of wood, detailing the streets of Manhattan. Airport grade 6/8 inch windows keep the sounds of a bustling city where they belong. With dedication to detail and impeccable service, cutting edge technology, comfortable yet luxurious guest rooms and 4-star amenities. Each of the 155 guest rooms are designed for the comfort and needs of the guest to include decadent Turkish bed and bath linen, 43" LG flatscreen televisions, work desk with ergonomic chair, LATHER aromatherapy bath amenities, and an in-room coffee and tea station. Additional complimentary amenities include: Free Wifi, Free Gym Access, Free Lobby Refreshments. ... more   less 
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