Flatiron Hotel itself is quite good - even trendy - clean and its location is very good indeed. No breakfast is available; however there are several establishments quite next door. There is a bar and some kind of "club" next to the lobby but luckily the sounds did not reach my room.
Some street sounds and other quests' noise did not bother very much, but if you are a light sleeper you must remember that New York never sleeps.
My biggest minus goes to the service. It seemed that I forgot something behind in the closet when I moved on. I contacted the front deskby phone 4 times during the following 10 days and left my phone number twice, all in vain. There seems to be major information breakdown between the front desk and housekeeping and also between the morning and and later shifts. All I needed to know if housekeeping had found one lost item in the room I stayed at - how much detective work does it take? They were just not able to tell me simply YES we found it or NO there was nothing left behind. ( I may have misplaced the item somewhere else, I just did not find it anymore during my trip.)
The most absurd thing was when I informed the front desk that they should contact me at 2 pm at the latest on the day of my return flight, I got a text message at 2.30 pm that they will give me an answer "by the end of the day". So, no answer at all, thank you very much...
- Official Description (provided by the hotel):
- The Flatiron Hotel - Modern Luxury Hotel in New York Located in the heart of Manhattan, the Flatiron Hotel is a sophisticated, exciting way to experience New York. With modern, luxurious rooms and amenities, the Flatiron Hotel is a destination in and of itself in the center of New York's most vibrant area. ... more less
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