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“A Chic Boutique Hotel” 4 of 5 bubbles
Review of Flatiron Hotel

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Flatiron Hotel
Ranked #327 of 467 Hotels in New York City
Certificate of Excellence
Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A Chic Boutique Hotel”
4 of 5 bubbles Reviewed 3 August 2014 via mobile

We booked the Flatiron because of the price and location. We flew in for only a night to see a show on Broadway. The Flatiron is the perfect location to be able to walk to everything! The hotel itself has a beautiful lobby and friendly staff. The rooms are chic, and fun. We will definitely stay again on our next trip!

Stayed January 2014, travelled as a couple
Helpful?
Thank Jeremiah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas, United States
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

I had the pleasure of staying in this very unique hotel. Only compliant was that my tv reception was poor but otherwise a fantastic property at a very good price. The lounge area has bands every night which are amazing! Staff is very friendly and helpful. I would highly recommend this property to anyone traveling to New York City.

Stayed July 2014
Helpful?
1 Thank Josh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sevenoaks
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 26 July 2014 via mobile

I don't know about anyone else but if customer service is great then I'm happy to overlook more minor detractions!
So the carpet in the room was a little shabby and the wifi didn't work for the first day, but to be honest they are minor drawbacks in an otherwise very positive experience. The staff here were so friendly and helpful, Ben, Kenndra and Devin to name but a few. They totally made our stay and couldn't do enough for us. The location is superb as well. Pretty much central Manhattan.
Overall we were very happy with our hotel choice and it started our big trip in a perfect way. Thanks guys.

Stayed July 2014
Helpful?
Thank Bridger79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review, 12 August 2014
Dear Bridger79,

Thank you for choosing the Flatiron Hotel for your recent stay and taking the time to share your experience. I am glad that our staff was able to provide great service during your stay. We will be making improvements throughout the hotel in the very near future which will include carpet renovations. We hope to welcome you back once those renovations are completed for an enhanced stay at the Flatiron!

Sincerely,

Crystal Correa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 23 July 2014

My daughter and I stayed at this hotel last month. It is a beautiful boutique and personable hotel centally located and within walking distance of everything. The rooms are a good size and they have great live entertainment. The main attraction definitely the staff! They simply cannot do enough to make your stay enjoyable and comfortable. Kendra at the front desk has the most approachable and beautiful personality. Christine, Leo and Benz to name a few more of the staff are equally as warm and helpful. Flatiron Hotel you definitely have the best staff I have ever encountered in the hospitality industry. Look forward to staying with you next year!

Room Tip: Choose fourth floor or above if you like it quiet. The live entertainment on the main floor could t...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 July 2014

Excelent location and price quality rate, huge size if you compare with the New York medium, the bathroom very comfortable and modern (this has a TV inside the mirror!!! and lights), the same with the bed. But the most important was the excelent and helpful staff, wow this guy Benz Adriano is awesome! he did everything possible reply us needs and everybody who stayed in the front desk, like Kndra and the other girl too, of course Angel with very goods indications and Osvaldo quickly and right to reply emails and resolve any problem for this way, LEO of course very friendly and helpful and a very good translater to the people who dont speak english, he helps a lot.

Everything you need, was always "YES" and fast, always them did all in their scope to resolve.

All them make us vacations incredible and unforgettable we seriously hope come back the next year to New York City at the same Hotel thanks to them.

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-Excelente ubicacion y precio/calidad.
-Espacio abundante en comparación a la media en New York, incluyendo la habitación.
-Baño grande, cómodo y moderno.
-Cama cómoda y limpia.
-Sobre todo la excelente atención por parte del personal, todos en general, especialmente este chico Benz es increíble, y quien estuviera en el Front Desk como Kndra y la otra chica tambien, obvio Angel muy buenas indicaciones y Osvaldo rápido y preciso para contestar mails y resolver problemas por esta vía, tambien LEO muy servicial y buen interprete para los que sólo hablan en español, el los ayuda. Todos ellos hicieron que nuestras vacaciones fueran increíbles e inolvidables, esperamos con ansias volver el próximo año a Nueva York City y al mismo hotel gracias a ellos...

Room Tip: Depends... if you want a room in your vacations, you could choose one nearby the front desk or close...
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aPoCa84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review, 12 August 2014
Dear aPoCa84,

Thank you for choosing the Flatiron Hotel for your recent stay and for taking the time to share a nice review. I am pleased that our staff was able to provide excellent service during your stay. Our guests are most important and our staff strive for guest satisfaction. We look forward to welcoming you back soon.

Sincerely,

Crystal Correa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richboro, Pennsylvania
Level Contributor
191 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 15 July 2014

This is a decent hotel located near transportation, restaurants, etc. The marble bathroom was beautifully appointed, with cool gadgets like a TV mirror, interesting lighting and a gleaming tub and shower. The queen room was about 10 X 16 with high ceilings, nice bedding, and about 12 feet of windows. It could have used a clock, functioning wake-up call system, and perhaps a mirror in the bedroom, but the automatic drapes added to the cool factor. Although our 4th floor room was pretty quiet for a city hotel, the club music (none on Sunday night) impaired our sleep, even with earplugs. Is it really necessary to blast the club music that loud during the week? I tried to wait out the noise by watching TV, but the signal was so poor, we couldn't get through a show without the signal pixellating and dropping (also no NBC or Fox the entire stay). It's pretty basic that you stay in a hotel to sleep at your convenience and maybe watch a little TV.

Stayed July 2014, travelled on business
Helpful?
1 Thank Nan5049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review, 12 August 2014
Dear Nan5049,

Thank you for choosing the Flatiron Hotel for your recent stay and taking the time to share detailed and helpful feedback from your stay. I am glad that you enjoyed some of the unique features the hotel has to offer. We are slowly integrating Ihome docks into all of our rooms and upgrading our television cable to enhance our valued guest stays. We welcome you back in the near future for a more enjoyable stay.

Sincerely,

Crystal Correa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gauteng, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 July 2014

Considering the incredible location of this hotel, close to subways, eateries, Madison a Square Park and coffee shops, the price for the rooms is really great. The room size is reasonable and is kept clean. The bathroom is incredible kitted out with a spa type shower and a tv. The noise from the bar downstairs wasn't an issue for us, the noise from the city is far more annoying. There is a great energy at the hotel and staff are super helpful.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank Thendz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Flatiron Hotel

Property: Flatiron Hotel
Address: 9 W 26th St, New York City, NY 10010-1003
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #327 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Flatiron Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
The Flatiron Hotel - Modern Luxury Hotel in New York Located in the heart of Manhattan, the Flatiron Hotel is a sophisticated, exciting way to experience New York. With modern, luxurious rooms and amenities, the Flatiron Hotel is a destination in and of itself in the center of New York's most vibrant area. ... more   less 
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