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“6 star service”

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Crosby Street Hotel
Ranked #4 of 467 Hotels in New York City
Certificate of Excellence
Sydney, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“6 star service”
Reviewed 5 June 2012

Great location, design, comfort, privacy and staff. If you can afford it, just book it.

We stayed at The London last time we were in NY and there is no comparison.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NotHomeRightNow14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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754 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Boston, Massachusetts
Level Contributor
110 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 2 June 2012

We recently stayed for the second time at the Crosby Street Hotel in New York. What a great location and the rooms are funky and fun. The only disappointment was in room service breakfast where items were forgotten and the coffee was lukewarm (always a bad thing!). The staff is friendly and accommodating. We will definitely stay there again.

Room Tip: go high for less noise, but not a major problem in any case.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank DK1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 June 2012

As a treat, a friend and I stayed for 2 nights at the Crosby Street Hotel. The location was perfect for shopping and sightseeing in the area. The hotel is gorgeous and has a laid back contemporary feel. Everywhere you turned there was a fabulous artwork or installation to enjoy. The interiors and furnishings are works of art on their own - so beautiful. We had a meal one evening sitting up at the bar. Food and cocktails were divine. The staff were friendly, helpful and engaging. We used the gym both mornings and although small, it had all the equipment we needed. I look forward to another visit.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Blusouq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 May 2012

The Crosby Street is an absolute gem. I can't say one negative thing about the stay (unusual for me), so instead I'm going to mention the things that made it extra special:

1. The design and decor is interesting, with a sense of humour and at the same time homely and perfectly calming.
2. Room was a haven from the city. Very spacious, light airy, bed super comfy, bathroom perfect.
3. Staff couldn't have been more professional or friendly if they tried.
4. Extra special elements - the comfy 24 courtesy bar drawing room.
5. Allocating us a room in the evening, hours after we checked out to shower and change after being caught in the rain.
6. Concierge - advising excellent restaurants and making flawless bookings.

- Will definitely stay there again and highly recommend it.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Neez_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 May 2012

Although we live in NYC, my family and I spent Christmas at the Crosby St. Hotel. We checked in very early on Christmas Eve since I had to go to work, and were pleasantly surprised to find that the rooms were ready, which started our weekend off on the right note. i was able to unpack and have breakfast in the bar before heading off to my job.
On the return, we had a lovely afternoon tea in the sitting room - with Ruinart Champagne, don't miss it - and our server was extremely gracious and knowledgable. Meals in the bar on both Christmas Eve and Christmas Day (as well as breakfast on Boxing Day) were thoroughly enjoyable.
The design aesthetic of the rooms is in keeping with Firmdale, although I will say that the rooms are showing some wear. We booked two luxury doubles. A nice touch was the full sized candle given to each of us on Christmas Day.
The only let down was with check out. I was paying for both of the rooms, and although I had settled my account, one room was never transferred to the other and approximtely $1500 was held on my debit card. I'm not sure what it is with Firmdale, but they never process my bill correctly.
Overall however, this was a very enjoyable Christmas made all the more pleasant by spending it in a service oriented, boutique hotel that manages to capture the spirit of London in New York City.

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
1 Thank JujubeeNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 May 2012

My husband and i stayed at this place and were very disappointed. They put us in a room next to a room w/ wall sanding going on at 9:00 am!!!!! We called the front desk and were told that it was a vacuum cleaner. It was not a vacuum cleaner! It was a sander! We recorded it, and boy was it loud!
So, for $700 a night there should have been NO sanding at all! Front desk admitted but did not make any kind gesture to make up for this. Bad business.
We will not return! : (

  • Stayed May 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
10 Thank wvasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 May 2012

We stayed there with our teenage daughters (who were in a seperate room).

The room was spacious and well fitted out. The bathrooms were absolutely sublime.

The staff were extremely professional, competent and obliging (to say the least).

It was an excellent place to recharge from the frenetic pace of the city.

Could not recommend The Crosby highly enough!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank orthosurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crosby Street Hotel

Property: Crosby Street Hotel
Address: 79 Crosby Street, New York City, NY 10012
Region: United States > New York > New York City > SoHo , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Crosby Street Hotel 5*
Number of rooms: 86
Official Description (provided by the hotel):
Crosby Street Hotel is situated on a quiet cobbled street in the heart of New York's vibrant SoHo neighbourhood. There are 86 bedrooms and suites over 11 floors. Interior design by Kit Kemp reflects a fresh, contemporary style. There is The Crosby Bar, a private leafy garden, guest drawing room, several stylish private event and meeting rooms, a luxurious 99 seat screening room and fully equipped gym. ... more   less 
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