Probably my most favourite hotel to date. The initial impression from the decor is absolutely astounding - the hotel is packed with really interesting art around every corner! The service was great and our stay was so enjoyable - extremely comfortable beds and lovely views of the city, in beautiful rooms. It is also a great location in the soho area, near some great restaurants. We ate one dinner there which was delicious, although it was a bit of a strange concept that most of the dishes didn't come with sides, you had to pay extra to a price that maybe could have at least included some vegetables.
The only reason I didn't rate the hotel as excellent is because at breakfast every morning the kitchen/service staff seemed unable to get it seamlessly right. To be fair, one of the party was lactose and gluten intolerant, however after the first day you would think this would have been clear, or there would have been a better understanding of the dietary requirements. The food when it came was of course delicious, I could not fault it... but with what you're paying for in the hotel you would expect the restaurant service to be more refined.
Despite this, I would no doubt return to the hotel on every stay in New York hereafter!!!More