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“Another great stay”

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Club Quarters Hotel, World Trade Center
Ranked #97 of 467 Hotels in New York City
Certificate of Excellence
Columbia, Missouri
Level 6 Contributor
895 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
“Another great stay”
Reviewed 16 December 2013

This was my 2nd time staying at this hotel this year. I had a different type of room on this visit and noticed that the bed was not at comfortable, but overall I was still very pleased with this property. My boss stayed at the Club Quarters Wall Street and said it was not as nice as the WTC property. You can't beat the free amenities and location to the WFC. I will continue to stay here when I have business in Lower Manhattan.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,486 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (376)
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English first
Philadelphia, Pennsylvania
Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 December 2013 via mobile

We've stayed at CQ's before- this location is like the others- clean room, well laid out, updated amenities, nice view at the restaurant at the top floor- we had the superior room and it was just right for two adults. The subway stops are all close by - short walk to all to get anywhere in the city you need to go. If you plan to see the 9/11 memorial it's literally outside the front door, nice helpful staff, free bottled water stations and a coffee machine in the lobby are nice touches.

Stayed December 2013, travelled as a couple
Helpful?
Thank Keribee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2013

I have been staying at this hotel quite a bit over the last few years , and have had very good service all round especially from the front desk Edward and Sophie . Housekeeping is very helpful and friendly , Nilani and Daisy , they all have made my frequent stays very enjoyable . Thank You

Room Tip: Rooms 205 and 207
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  • Stayed December 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 December 2013

I booked a hotel through hotwiredotcom and was booked at Club Quarters - WTC. I had never used hotwire before and had never heard of Club Quarters.

I was pleasantly surprised.

Irene and her staff at the front desk were so kind and welcoming; and when they learned it was my birthday (that day) they generously upgraded our room to a suite and offered us a complimentary breakfast.

The room was spacious, clean and comfy. And it had a balcony! The views from the dining area on the 20th floor were amazing.

If you're looking for a place to stay in lower Manhattan I would recommend this hotel.

Thank you, Irene (and staff) for a great stay!

  • Stayed December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pewaukee, Wisconsin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2013

We stayed at this property for a week while in NYC on a family medical emergency. The location is close to subway stops. The property was very clean and well maintained and had some nice common area ammenities such as snacks in the evening and breakfast bars in the morning. WiFi was available and worked well whenever we accessed it. We ate at the restaurant once. Food, drinks and service were all solid. The staff was very considerate at all times and the manager went out of his way to treat us well. The only item that we would consider a negative is that, in our room, the king size bed was actually two twin mattresses pushed together with a king size sheet over it, which resulted in an uncomfortable bump in the middle of the bed. Even considering that, we would book and stay here again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Max S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
Reviewed 6 December 2013

This hotel is a great value for the location. The staff was very nice and helpful. The room is small (as expected), but standard for a NYC hotel. Room conditions were very clean, not a single complaint about my stay at the hotel. It met my expectations 100%. The hotel has a great view of the WTC memorial, I recommend going up to the restaurant to get a view/pictures from the balcony. The staff there was nice enough for us to hang out for a few moments in the morning to take some pictures.

Stayed November 2013, travelled as a couple
Helpful?
Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough, Maine
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2013

Booked a room for 2 nights, and cancelled 1 week later. Upon cancellation, my email was hacked and I therefore did not have the proof of cancellation. Stayed to dispute with my credit card but Club Quarters insisted on charging me dispite my cancelling. DO NOT STAY here unless you are 100% sure you are going to stay. I have no way of getting to my email since it was hacked and in this case, the consumer loses.

  • Stayed October 2013, travelled on business
    • Value
    • Service
Helpful?
3 Thank Sheri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, World Trade Center

Property: Club Quarters Hotel, World Trade Center
Address: 140 Washington Street, New York City, NY 10006
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#16 Best Value Hotel in New York City
#68 Business Hotel in New York City
#80 Luxury Hotel in New York City
#92 Family Hotel in New York City
#113 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Club Quarters Hotel, World Trade Center 4*
Number of rooms: 252
Official Description (provided by the hotel):
Club Quarters Hotel, World Trade Center provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 252 rooms located on the south side of the World Trade Center with unfettered views of the National 9/11 World Trade Center Memorial. In the heart of downtown Manhattan, nearby neighborhoods include Tribeca, Soho, Battery Park, South Street Seaport, Wall Street and Chinatown and close to dining, shopping and entertainment. Club Quarters provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Fast, free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Fridge and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available (maximum reception style 100 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID• Laundry facilities. ... more   less 
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Also Known As:
Club Quarters World Trade Hotel New York City

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