This hotel is consistently run to the high level of service that I've seen in other top Intercontinental Hotel properties. The lobby and the rooms are tastefully decorated and expected for the price range of the hotel.
I arrived around noon, and was told that my room was not ready for check-in. The hotel contacted me after 3pm, which is the standard check-in time. I expect that given the high occupancy rate, it is unlikely to obtain early check-in unless you have top status. The room is large by New York City standards. The bathroom products were Agraria brand. There is a very nice rain shower head. The bed was very comfortable. The TV had a responsive remote, and the channels had good reception. Standard Wifi was free.
Service was overall excellent. I would return again. I am an IHG Platinum member.
- Official Description (provided by the hotel):
- Towering 36 stories above the city, the InterContinental Times Square features 607 luxurious guestrooms with floor-to-ceiling windows offering panoramic views of the Manhattan skyline and Hudson River. Drawing upon natural elements, the rooms are designed to evoke the feeling of a chic Manhattan residence, and average at 350 sq. ft. amongst the largest in midtown. Each room includes spacious work station, 42 in" HDTV and a spa-inspired bathroom with walk-in rain shower accentuated with blue mosaic tile. Situated just off the Times Square neighborhood, known as the "Crossroads of the World," the hotel brings the InterContinental touch to one of New York City's most popular areas. The hotel is close proximity to the Broadway Theatre District, Central Park, Fifth Avenue shopping, and many major transportation centers in Manhattan making it a convenient base to explore the city. Featured at the hotel is the Stinger Cocktail Bar and Kitchen, a lounge experience by Celebrated Chef Todd English. Guests are welcome to indulge in worldly comfort food alongside bespoke cocktails and an extensive offering of wine and beer. Offering signature cocktails three sized options and large batch punch-bowls the lounge at the Stinger brings the art of craft cocktails to Hell's Kitchen and the Theater District. ... more less
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- Also Known As:
- Intercontinental New York Times Square Hotel New York City