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“Andaz 5 stars”
Review of Andaz 5th Avenue

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Andaz 5th Avenue
Ranked #81 of 469 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 2 December 2013

Our first stay in NYC and we were at the superb Andaz 5th Ave. from the moment we walked through the door at half past midnight, nothing was too much trouble for our hosts. A very efficient check in, followed by complimentary drinks in our room, for a pre-advised birthday. The room was excellent, with a large bedroom, king sized bed and all the facilities you would expect of a five star hotel.
Although We did not eat at the hotel, the staff were very attentive to our eats wish list and provided an excellent recommendation for Benjamin's steak house - a 5 minute walk to the best steak we have ever had ! The Complimentary coffee in the morning was very welcome, given the sub zero temperature, and this was reinforced by the hot cider and wine (again complimentary) between 6 and 9 at night.
Location perfect for Times Square, Broadway, Empire State, Rockefeller, Grand Central, Central Park, Macys etc etc -all within a short walking distance.
Could wax lyrical for agrees over this place, but needless to say, we recommend and given the chance, would love to return and stay again !

Stayed: November 2013, travelled as a couple
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 5 December 2013

Dear Scott H.,

Thank you for your giving us 5 stars!
Glad you liked the recommendations of our host team and enjoyed your dinner at Benjamin's steak house. Happy belated Birthday by the way!

Wishing you a happy holiday season.

Regards,
Ratna

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Reviewed 2 December 2013

Booked 5 nights in the Andaz 5th Avenue back in October 2013 via British Airways Holidays. Our stay was superb from start to finish. I will return to this Hotel and would highly recommend it. Location is key here, you could not be in a better location!

We stayed in room 29 on the 2nd floor which faced onto the side street although we could still see 5th Avenue from window. The Kingsize bed was one of the most comfortable beds I've ever slept in although the pillows were a little too soft for my liking, simply personal preference. We had a problem with the Air Conditioning on our arrival but once reported this was quickly rectified (within minutes) by a member of the maintenance team.

I'm not sure if the rooms are soundproofed but we didn't hear any noise from outside or within the building, the room really felt like an Oasis of calm after a day out in the hustle and bustle of the city. The lighting options, large flatscreen TV and Radio/IPOD docking station all added to the comfort if you intend to spend any time indoors.

We of course took advantage of the Wine on offer in the Reception between 6 and 9pm but didn't really feel that the Reception had enough seating to sit and enjoy it, we perched ourselves on high stools for a glass before heading out to dinner each night.

The basement bar is worth a visit, especially on a Friday night when it seemed to be busy with the 'after-work' crowd. Great buzz although very dark!

We popped into The Shop for breakfast one morning which was really good, the Avocado Toast was particularly good!

Another good recommendation for breakfast was Pershing Square around the corner opposite Grand Central.

On a final note, the staff made all the difference here, they greet you with a smile and nothing is too much trouble for any of them Right through from Reception staff to Housekeeping.

Cant wait to go back and will certainly be trying the new Andaz in London in the near future!

Room Tip: Room 29 was very spacious indeed. (KING)
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  • Stayed: October 2013, travelled as a couple
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Thank Templeq1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

This time I was here with my young adult daughter.
We had a library view double room. The views are outstanding!
The hosts here are fantastic.
The rooms are large by any standards, and huge by NYC standards.
Very modern and fun.
Beds are super comfy with wonderful bedding.
Love the free non-alcoholic mini fridge goodies, the morning coffee and fruit, free internet, free wine in the lobby in the evenings.
Rooms are quiet. Great location.
Special mention to Peter and Amanda who are so helpful with tips on seeing the city, but all the hosts were wonderful and friendly. Missing Tessa.

Room Tip: I'm sure all the rooms are great, but if you can afford a library view, go for it!
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  • Stayed: October 2013, travelled with family
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Thank LitleDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 3 December 2013

Dear LitleDi,

Seasons Greetings!

Thank you so much for your nice feedback! I am very happy to hear that you and your daughter enjoyed your stay with us! Thanks for the nice compliments about Peter & Amanda! Glad you felt well taken care of by our team!

Hoping to welcome you back to Andaz 5th Avenue very soon!

Best,
Ratna

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Reviewed 1 December 2013

We always stay at Hyatt properties for the points, so for years we stayed down the street at The Grand Hyatt. But now after staying at The Andaz a few times we'll never stay at the Grand Hyatt again! The rooms here are so much bigger (especially for NYC) and if you get a room with a view of the library it's just wonderful. The décor of the rooms is contemporary, but not too cold and modern (like a Mondrian hotel). The service was great, but the only downside was that the front of the hotel is actually off of 5th Ave. so it can be a bit of a pain to hail a taxi (they aren't lined up outside like at most hotels). The employee working the door was not always willing to do this, so half the time we would have to walk to down to 5th and find one ourselves, which was a pain if it was raining. That was the only downside compared to the Grand Hyatt though.

Room Tip: Book a room with a library view! Gorgeous view with excellent people watching while you sip your mo...
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  • Stayed: November 2013, travelled as a couple
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Thank KMarie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 3 December 2013

Dear KMarie8,

Thank you so much for your nice comments!
Glad to know that you became an Andaz fan! Looking forward to welcoming you back soon!

Happy Holidays!

My Best,
Ratna

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Reviewed 27 November 2013

I loved the Andaz hotel!! The service was impeccable. We were greeted by our own host who got us refreshments, checked us in and even took us up to our room. He was so nice and we felt so special. Our room was gorgeous, the bathroom was enormous and the shower was just beautiful. I would 100% recommend this hotel to anyone who wants to treat themselves. The location was awesome, we could walk everywhere. The complimentary snacks in the room were also a nice touch, and delicious :)

  • Stayed: November 2013, travelled as a couple
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Thank Sara V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

Stayed for combined birthday/anniversary celebration that far exceeded our already high expectations for the Andaz 5th Ave. Where to start? We were greeted warmly on the curb immediately after exiting our car, shown in and offered coffee and water while checking in with Ramon (can't say enough about him throughout our stay). As we were an early arrival, our bags were checked and we went to grab an early lunch in "The Shop" on site. The restaurant Manager immediately showed up and gave us Mimosas saying "I understand there is a birthday today!" Very nice touch (think Ramon tipped him off). Excellent squash soup for me, eggs for my wife, greek yogurt - all very tasty. My wife's latte was personally delivered by the Barista with a very elegant design in the steamed milk. Details, details..... After some time in the City, we returned to check in and Ramon handed us our key with a sly grin saying "I hope you like your room." I don't know what room upgrade we received (had booked a "loft" and I'm a Diamond Hyatt member) but it was a spectacular suite with a private balcony overlooking Manhattan! But wait, there's more - we had chilled champagne and a birthday card sitting on the table, also unexpected. I could go on and on, but am still blown away by our experience at the Andaz and level of service provided by every staff member we came in contact with. If you get a chance, stay here!

  • Stayed: November 2013, travelled as a couple
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Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this reviewResponded 28 November 2013

Dear Howard B.,

Thank you so much for your great comments!
I am glad you enjoyed your stay! I will pass on your fantastic feedback to Ramon & the team! Great to hear that you felt well taken care of, especially for this special occasion! Happy Anniversary and Happy belated Birthday!

Warmest Regards,
Ratna

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Reviewed 25 November 2013

I stayed for a night at Andaz 5th Avenue and I really enjoyed everything the hotel had to offer. The staff was very friendly and helpful, while the decor was modern and had quite the edge to it. I would recommend this property to anyone.

Stayed: October 2013, travelled solo
Thank r3imagined
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#50 Green Hotel in New York City
#68 Luxury Hotel in New York City
Price Range: £239 - £612 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Official Description (provided by the hotel):
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 
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Also Known As:
Andaz 5th Avenue Hotel New York City

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