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“Great hotel”
Review of Andaz 5th Avenue

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Andaz 5th Avenue
Ranked #77 of 469 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 August 2014

Great hotel, great location. Fulfilled all our needs for a perfect family stay. We stayed in a one bedroom balcony suite which accommodated the four of us comfortably. The best hotel I've stayed at in New York.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Dadlefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,117 - 1,123 of 2,538 reviews

Reviewed 4 August 2014

this hotel is a short walk from the bus terminal and penn station. across the street from the ny public library and bryant park. the room was very nice and ultra modern. the shower was HUGE, the room came with complimentary snacks/non-alcoholic drinks too. since this was our wedding night they even delivered a free bottle of champagne too. great personalized service, this was a first for us; when checking in the front desk person (isreal) took us the room and showed us how everything worked....nice touch. loved this place

Room Tip: ask for library view
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank tonynsof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 22 August 2014

Dear tonynsof,

Congratulations on your wedding!

Thank you for staying with us on this very special night.

We're hoping to see you again very soon - maybe for your anniversary trip ?!

My very best,
Ratna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

What ambience! You would never know by taking an elevator down to the basement that you would find such a gem. The decor is dark, warm and trendy. The food was delish! It was the first time I ever had octopus prepared this way. It was truly delicious and very decadent. Yum! Definitely worth a visit.

Stayed: July 2014
Thank daless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 20 August 2014

Dear daless,

Great to hear that you discovered our hidden gem 'The Bar Downstairs" and enjoyed your time.
Next time try out one of our new hand crafted seasonal cocktails... I promise they will not disappoint you!

Until very soon,
Ratna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

I only stayed in this hotel one night but as a frequent visitor to New York i can safely say it will not be my last visit.

Everything was as I would expect from a hotel in this price bracket - and a little bit more, the room was very big by New York standards and the bathroom was a thing of beauty with an enormous shower. My view was directly opposite the New York Public Library. Everything from the friendly, approachable staff (each and every person I encountered was friendly and helpful), to the little touches - free soft drinks and snacks, free useful toiletries, free wifi, the hotel even had straighteners I could borrow for my hair as my UK ones didn't work in USA, bathroom scales in the bathroom - I didn't use these, was on vacation after all. All these things added up to a very relaxed and comfortable stay. I will definitely be back and will recommend this hotel to anyone travelling to New York City.

  • Stayed: August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank jamtart18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 20 August 2014

Dear jamtart18,

Thank you for your kind review.

Happy to hear that you had a perfect stay at Andaz 5th Avenue!
Hoping to see you again very soon.

All the best,
Ratna

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Reviewed 1 August 2014

The Andaz experience starts when you enter the lobby; warm, welcoming staff in a fantastic decor.
And then you get to see your room. We booked a loft because we were afraid NYC hotels would have small rooms. The loft was amazing, the interior decorator had done a superb job. The room was spacious and beautiful. The bed was extremely comfortable, the bathroom gorgeous with all (and I mean all) the goodies you need.
You really don't need to pack anything except for your clothes when you go to Andaz, they provide you with absolutely anything you ask for. The staff is at your service 24/7 for food, information or just a nice chat.
Staying at this hotel has certainly made my New York experience a brilliant one. I can only urge you to try it; live the Andaz experience, you won't regret it.

Room Tip: Choose any room, it's New York, absolute peace and quiet is not what you go there for.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Veronique52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 3 August 2014

Dear Veronique52,

Thank you so much for your great review.
We're happy to hear that you enjoyed your Andaz experience!

Hoping to see you back again soon.

Best,
Ratna

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Reviewed 31 July 2014 via mobile

Second stay at this hotel in a month I highly recommend the corner suites with a southern view toward the Empire State Building, wonderful at night! Many of the rooms are massive by NY standards. The restaurants are terrific and the location can't be beat for convenience.

Stayed: July 2014
Thank DBronchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this reviewResponded 3 August 2014

Dear DBronchick,

Good to hear that you enjoyed your stay at Andaz 5th Avenue.
Thanks for staying with us twice within a month!

Please let me know next time you're around so I can say hello.

All the best,
Ratna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

The Andaz Fifth Avenue - is all what the Andaz brand has to deliver - stylish, distinctive, efficient and with its own identity!

The rooms are well designed - Toni Chi Style - minimalist and functional. Of course, enhancements of the latest technology would be great - as there was a STB sticking out behind the TV sets and there are too many controls / devices in the room.

The staff have a high level of very positive disposition to go forward in making guests very comfortable.

In the city of NY, The Andaz 5th Avenue - surely stands out!

Room Tip: Choose a room on the higher floor - overlooking the Fifth Avenue!
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  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Aneesh2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#50 Green Hotel in New York City
#66 Luxury Hotel in New York City
Price Range: £226 - £655 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Official Description (provided by the hotel):
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 
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Also Known As:
Andaz 5th Avenue Hotel New York City

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