We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Brilliant service & great room with lovely extras.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Langham Place, New York, Fifth Avenue
Ranked #25 of 468 Hotels in New York City
Certificate of Excellence
Sydney, Australia
Level Contributor
173 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Brilliant service & great room with lovely extras.”
Reviewed 17 September 2012

We stayed 6 nights and could easily have stayed many more.

There is a service ethic that runs through the staff that is magnificent. From the concierge staff who greet you each time you walk though the front door, , to the front desk, restaurant staff and house maids there is a consistent desire to provide wonderful service whilst making you feel comfortable in a home away from home manner.

From the complimentary "refreshment centre" ( ie fridge stocked with water, juice and soft drinks) to the observant house maid who noticed we were almost outoftoothpaste and so provided a new one, there were just so many lovely little touches. It's the little things that make a stay particularly memorable.

Room tip: join Leading Hotels of he World and you will stand a good chance of getting a room upgrade whilst being assured of continental breakfast and free Wifi. If you don't do this may I encourage you to get a rate that includes breakfast especially if you like a full breakfast asit can be quite pricey.

Can't wait to stay here again.

Room Tip: Join Leading Hotelsof The world. Note: There is no pool.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IanA63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,126 reviews from our community

Traveller rating
    1,694
    280
    91
    38
    23
See reviews for
570
783
82
399
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (452)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Budapest, Hungary
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 September 2012

I visited NY last october and I stayed at the setai on 5th.
The concierge its really friendly and helpful and the rooms are new, clean, very comfortable and bigger then expected! And the bathrooms are gorgeous!
One minus for breakfast , it was quite poor and took forever to bring 2 eggs ( half hour) and they were so fried that was impossible to eat them. I would have preferred to have a nice small buffet breakfast but they dont have one.
The door men were very careful always to help with umbrellas,doors and luggage it had a real feeling of a 5 stars!

Room Tip: I liked back room because its silent!
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carmen274887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wicklow, Ireland
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 September 2012

Stayed here in May of this year for 5 nights. It is a beautiful hotel in the perfect location. Service was second to none and our room was outstanding. You will pay for the pleasure but it was more than worth it!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glenio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 September 2012

We absolutely loved our stay at The Setai. The service was impeccable. The hotel feels really classy but the staff are very approachable and helpful. We got upgraded to a one bedroom suite which was spacious and welcoming. The mirror in the bathroom had a tv built into it...amazing. Would recommend you get a deal with breakfast included as a little pricey but very tasty.
It's locations brilliant...on Fifth Ave. Only a few mins walk to the major shopping hub on 34th. About 15 mins walk to Central Park and a couple of streets from Empire State Building. Just loved it, would recommend it to anyone.

Room Tip: If you become a Leading Hotels of the World Member then they will likely upgrade you to a better roo...
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, VA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 September 2012 via mobile

This is the nicest hotel I have ever stayed at, and I have traveled a great deal. The staff could not have been more accommodating, polite, helpful, and efficient! The rooms are spotless. The location is perfect -- just far enough away from the hustle and bustle of 42nd Avenue, but close enough to walk everywhere I needed to go. The bed was so comfortable. No need to get used to a "different" bed as in some hotels. Each time I walked into the hotel I felt I was coming home and once in the room I felt completely at home! I will look for The Setai wherever I travel, and hope I get to stay here everytime I am in New York City.

Stayed September 2012, travelled on business
Helpful?
Thank Watsonsdaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 15 September 2012

So, this place is fabulous. I stayed at the Hyatt before I stayed here, and this was like an island oasis.

First, the service is FANTASTIC. Everyone greets you by name. You get complimentary pressing. You get complimentary shoe shining.

Second, the amenities are great. There's a complimentary mini-bar. There's a huge soaking tub. The soaps smell lovely. You get a pouch with a loofa and other nice things.

This is where I plan for the foreseeable future when I have to go to New York. It's just not worth staying anywhere else.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmherstBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 September 2012

The Setai fifth avenue is a very good 5 star hotel in the heart of Manhattan. The service is very good, from the start of your booking until you check out. The rooms are big and luxurious for New York and are cleaned 2 times a day. You have a nespressomachine. We enjoyed a great coffee every morning. The fridge is included and so you can enjoy a selection of soda’s every day. The WIFI works very good and is also complementary. A nice feature is the television in the bathroom in the mirror. The hotel restaurant Ai Fiori is one best Italian restaurants in the city. It’s not cheap but certainly worth the money. The breakfast, you can choose to have it in the room or at the restaurant is ok, but nothing special and every day the same.
But if you go to New York and you are searching for a very good hotel and a 5 star service don’t hesitate and book a room in the Setai Fifht av., you won’t be disappointed.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lukd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Refinery Hotel
Refinery Hotel
#27 of 468 in New York City
3,944 reviews
Midtown
The Chatwal, A Luxury Collection Hotel, New York
Midtown
Library Hotel by Library Hotel Collection
Show Prices
Show Prices
Show Prices
Midtown
The Towers at Lotte New York Palace
Midtown
The Bryant Park Hotel
The Bryant Park Hotel
#12 of 468 in New York City
3,551 reviews
Midtown
Park Hyatt New York
Park Hyatt New York
#16 of 468 in New York City
1,362 reviews
Show Prices
Show Prices
Show Prices

Been to Langham Place, New York, Fifth Avenue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Langham Place, New York, Fifth Avenue

Property: Langham Place, New York, Fifth Avenue
Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Phone Number:
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #25 of 468 Hotels in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 234
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Ebookers, Ctrip TA, Southall Travel, TravelUp, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Langham Place, New York, Fifth Avenue reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing