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“Excellent place on fifth”

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Langham Place, New York, Fifth Avenue
Ranked #24 of 467 Hotels in New York City
Certificate of Excellence
Moscow, Russia
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Excellent place on fifth”
5 of 5 bubbles Reviewed 6 February 2014

Very nice hotel with very warm and kind service. Huge rooms with everything you need for comfortable rest. Fitness center is situated on the third floor of the hotel. There is restaurant for the breakfast on the first floor. It is situated not far from the Madison and Macy's. I highly recommend this hotel for alone travelers and couples. I will be in Langham next time if I will have enough money to pay for this comfortable hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Igor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,079 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (446)
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London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

We booked a 5 nights stay at this hotel. We stayed in a fabulous suite with an enormous bathroom, bedroom, lounge & kitchen which was more like a swanky apartment than a hotel suite. We even had a washing machine & drier.

We could not fault the hotel. It surpassed our expectations. We were even given the use of an Aston Martin & driver for the evening as our internet stopped working for half a day. The service was fab & the front of house staff were exceptional.

Will definitely be back.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kbglobetrotting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

This was our second stay; the first last March just before the hotel changed its name from The Setai, and the standard is as good as before. Our suite was spacious and well equipped with a full working kitchen, a washing machine and dryer hidden behind cupboard doors, a super-king sized bed, and an oversized marble bathroom. The large picture windows gave a skyscraper view across to the distant East River. There is a complimentary shoe shine service, and the turndown service is automatic (unlike some other 5* hotels, where you have to request it). Staff are friendly and accommodating. One tip - the rate for a suite includes free pressing of up to 5 items - but only on the day of arrival. We gave housekeeping only 2 items the day after we arrived, and were charged $30. The hotel generously rebated the charge. I suggest the hotel removes this timing restriction which is irritating to guests and has no cost implications to them.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BournemouthWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis
Level Contributor
120 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

We arrived at the Langham Place with 15 minutes to spare before our dinner reservation at a restaurant 30 blocks away. The efficient staff was able to check us in (free room upgrade) and get us a taxi in time to meet our friends for dinner. When we returned our luggage was in our room.
The room was spacious for a New York City hotel. Except for the occasional ambulance siren, the room was quiet even though it was on the 5th floor (limited view of Empire State Building was visible over building on 36 St.). The room is nicely furnished with dark walnut panelling and off-white carpeting (which will need a lot of care to stay clean in the winter), a nespresso machine, free soft drinks, an umbrella, an iron and ironing board, and a shoe horn. The bathroom was large with separate deep tub and glass enclosed shower. Internet was free, but required daily log in. I did not think the connection was slow as has been mentioned in other reviews.
One day we did not leave our room until 8 pm. When we came back from dinner our room had been made up without even having to call. I was impressed that housekeeping keeps track all day of which rooms have been serviced and which have not.
The doormen greeted us on each return to the hotel and offered to get us a cab whenever we departed. When time came for check out we hated to leave.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElvisMem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
Level Contributor
131 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Despite that it had changed owner and name, the hotels continue to be one of the best New York’s hotels.
Location is excellent. Staff is near perfect, polite and attentive. All of them.
Rooms are large, well decorated. Mini bar is free. Free internet is only fair, you need to pay for best speed. Some rooms have complete kitchen.
Continental breakfast, that is included in some rates, is very good, with a varied cold selection.
If you stay in one suite, you have a car for short ride.
Ai Fiore restaurant have very good Italian food and in Measure Lounge have a happy hour with live jazz.
Spa is big and have hair stylist.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carmo_Brasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 28 January 2014 via mobile

Stayed at Langham Place for 12 days in a Suite on the 23rd floor. Always clean, Spacious, Very comfortable. No noise. All staff from housekeeping to concierge very very kind, always. immediate response to any need. Discretion and respect. Large bathroom behind the bedroom unfortunately with neon lights, but an engineer disconnected the lamps in no time and placed a small side lamp on the vanity unit. Maybe it doesn't have that twist of personality, that special thing that make you say WOW, but it is Impeccable.

Stayed January 2014, travelled on business
Helpful?
Thank Massimovitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 January 2014

Stayed at the Langham for 7 nights in early January. The room itself was huge, not overly luxurious but classy and functional. The bed was very comfortable, perfect after a long day walking. The bathroom was large and modern with all the amenities you could want. Staff were welcoming and very friendly. I had a Premier Place room on the 5th floor overlooking 5th avenue which was amazing quiet for the low level. My only negatives were the room itself was overly dark and on one of the days my bedding sheet had 2 large obvious tears in it and was obviously not in the best condition. (Totally unacceptable for a 5 star hotel )

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndiM8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Langham Place, New York, Fifth Avenue

Property: Langham Place, New York, Fifth Avenue
Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Phone Number:
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #24 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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