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The Langham New York Fifth Avenue
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Reviews (2,441)
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1,953
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All reviewsai fiorififth avenuehouse carthe empire state buildingal fioritv in the mirrornew yorknespresso machinewasher and dryerfamily suiteturn down servicefive star hotelhuge bathroomconcierge teamfour seasonsfull kitchenfabulous hotel
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1,399 - 1,404 of 2,441 reviews
Reviewed 6 February 2014

Very nice hotel with very warm and kind service. Huge rooms with everything you need for comfortable rest. Fitness center is situated on the third floor of the hotel. There is restaurant for the breakfast on the first floor. It is situated not far from the Madison and Macy's. I highly recommend this hotel for alone travelers and couples. I will be in Langham next time if I will have enough money to pay for this comfortable hotel.

  • Stayed: January 2014, travelled as a couple
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1  Thank Igor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

We booked a 5 nights stay at this hotel. We stayed in a fabulous suite with an enormous bathroom, bedroom, lounge & kitchen which was more like a swanky apartment than a hotel suite. We even had a washing machine & drier.

We could not fault the hotel. It surpassed our expectations. We were even given the use of an Aston Martin & driver for the evening as our internet stopped working for half a day. The service was fab & the front of house staff were exceptional.

Will definitely be back.

  • Stayed: March 2013, travelled as a couple
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1  Thank kbglobetrotting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2014

This was our second stay; the first last March just before the hotel changed its name from The Setai, and the standard is as good as before. Our suite was spacious and well equipped with a full working kitchen, a washing machine and dryer hidden behind cupboard doors, a super-king sized bed, and an oversized marble bathroom. The large picture windows gave a skyscraper view across to the distant East River. There is a complimentary shoe shine service, and the turndown service is automatic (unlike some other 5* hotels, where you have to request it). Staff are friendly and accommodating. One tip - the rate for a suite includes free pressing of up to 5 items - but only on the day of arrival. We gave housekeeping only 2 items the day after we arrived, and were charged $30. The hotel generously rebated the charge. I suggest the hotel removes this timing restriction which is irritating to guests and has no cost implications to them.

  • Stayed: January 2014, travelled on business
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2  Thank BournemouthWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

We arrived at the Langham Place with 15 minutes to spare before our dinner reservation at a restaurant 30 blocks away. The efficient staff was able to check us in (free room upgrade) and get us a taxi in time to meet our friends for dinner. When we returned our luggage was in our room.
The room was spacious for a New York City hotel. Except for the occasional ambulance siren, the room was quiet even though it was on the 5th floor (limited view of Empire State Building was visible over building on 36 St.). The room is nicely furnished with dark walnut panelling and off-white carpeting (which will need a lot of care to stay clean in the winter), a nespresso machine, free soft drinks, an umbrella, an iron and ironing board, and a shoe horn. The bathroom was large with separate deep tub and glass enclosed shower. Internet was free, but required daily log in. I did not think the connection was slow as has been mentioned in other reviews.
One day we did not leave our room until 8 pm. When we came back from dinner our room had been made up without even having to call. I was impressed that housekeeping keeps track all day of which rooms have been serviced and which have not.
The doormen greeted us on each return to the hotel and offered to get us a cab whenever we departed. When time came for check out we hated to leave.

  • Stayed: January 2014, travelled as a couple
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1  Thank ElvisMem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

Despite that it had changed owner and name, the hotels continue to be one of the best New York’s hotels.
Location is excellent. Staff is near perfect, polite and attentive. All of them.
Rooms are large, well decorated. Mini bar is free. Free internet is only fair, you need to pay for best speed. Some rooms have complete kitchen.
Continental breakfast, that is included in some rates, is very good, with a varied cold selection.
If you stay in one suite, you have a car for short ride.
Ai Fiore restaurant have very good Italian food and in Measure Lounge have a happy hour with live jazz.
Spa is big and have hair stylist.

  • Stayed: January 2014, travelled on business
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Thank Carmo_Brasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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