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“BEST HOTEL IN NYC!!!!!”

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Langham Place, New York, Fifth Avenue
Ranked #25 of 467 Hotels in New York City
Certificate of Excellence
toronto
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“BEST HOTEL IN NYC!!!!!”
Reviewed 16 March 2014

We arrived on the 7th of March for our daughter's 18th birthday. We were upgraded to the "prime place". It was a beautiful room, with complimentary water and all the soft drinks you would need. We got a knock on our door shortly after we arrived and there was a beautiful cake delivered for my daughter's birthday. The washroom was stunning very modern and spacious. The beds were super comfy and the service throughout the hotel was impeccable. We also had a chance to use the Masarti for a ride to Bloomingdales, which was so convenient.

Thanks Langham for a perfect stay! Highly recommend it for anyone who likes to be treated like royalty!!

  • Stayed March 2014, travelled with family
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Helpful?
Thank sloan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
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Toronto
Level 4 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 March 2014

This was my first trip to NYC and it was strictly for pleasure. I looked at a lot of hotels and areas of NYC to stay. I chose Langham Place on Fifth Avenue because it was so easy to get around town from the hotel. We did not have a car. We flew into Newark and took the NJ train to Penn station which is literally a 10 minute walk or $7 cab fare to the hotel.

We did lots of shopping and saw 3 broadway shows the week we were there. We used the hotel car a couple of times to drop us off in the morning simply because we loved the Maserati! For shopping in SoHo, Chinatown and the Upper West Village -- we simply got on the subway at Herald Square which was a 5 minute walk. For the broadway shows we walked to the restaurants and shows (about 10 minute walk from the hotel). This area of town is very safe and we never felt uncomfortable walking the streets at 10pm.

The staff at Langham Place are very polite, friendly and helpful. Everytime we returned to the hotel the doorman would welcome us back.
We ate one breakfast and one lunch in the lounge of the hotel. Each was delicious food but I did find the waitstaff a little inattentive.

We didn't use the spa so I can't comment. Personally I found the price list way too expensive!
Our room was the Premier Place with a King bed. Lots of room! I was very impressed with the size of the bathroom. 2 sinks -- great for getting ready in the morning or for a night out on the town. Turn down service each evening was lovely and we appreciated the bottled water by the bed and the cookies! We didn't have a view from our room as we faced the courtyard -- but we were hardly in the room anyway so the view wasn't a deal breaker. We found our room to be VERY quiet because of the courtyard location. The beds are the most comfortable I have ever slept on at a hotel!
One criticism I do have is that the daily room cleaning definitely varied. On one day none of our toiletries were replenished and one of the hand towels was literally falling apart. It had holes in it and the threads were all torn and fraying from every edge of the towel. Not what I would expect from a 5 star hotel.

Overall, I would stay here again as the location is so great. I would never want to stay by Times Square as the noise level and amount of people is too intense for me. There is a great cafe just 30 seconds south of the hotel (W cafe) and it has great foods for breakfast/lunch at a very reasonable price. The complimentary drinks in the room are a bonus. We weren't espresso drinkers so instead I asked for a tea kettle and they brought it up within 5 minutes. The fridge in the room is nice too so that you can bring back some dessert and enjoy it in your room!

  • Stayed March 2014, travelled as a couple
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Helpful?
3 Thank susan658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
Reviewed 16 March 2014

The Langham on Fifth Ave can only be described as perfect. The family suite was more than enough for our family of 4. The staff are all examples of what every hotel should hire. The location of the hotel is perfect for all Manhattan attractions. We have stayed in many hotels all over the world and we would put this one at or near the top. It is a given that we will stay here when we return to NYC.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2014

My husband and I had a fabulous 4 day stay feeling like stars in the luxury of the Langham in the big apple. As my first visit it is perfectly central to easily visit tourist spots but the highlight truly was the hotel. The room was enormous with a cloud like bed, a sex-in-the-city wardrobe and a bathroom with incredible views of the NY skyline. The complimentary components of the stay were both welcoming and generous and the staff were genuinely improving ones' stay. The private assistant service provided efficient and excellent restaurant and cultural recommendations and organisation. We experienced a stay well above expectations and would recommend this hotel highly.

  • Stayed March 2014
    • Value
    • Location
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Helpful?
Thank LuxuryJussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leawood, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2014

Once again, our stay at Langham Place, Fifth Avenue was perfect. The staff is professional but helpful, and the accommodations are perfect. A great room for families in the city (Empire Suite offers kitchenette and 1 1/2 baths). We will be back.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
1 Thank ACfromKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2014

We have stayed in other luxury hotels.
The moment you walk in you know you are there. The doormen did an excellent job to makes us welcome.That is where it stopped. We were given an upgraded room upon arrival nice touch thank you very much. The view was the wall of another building.This might be what you get in Manhattan.
We asked three times over an 18 hour period to have our minibar replenished. This finally happened as we checked out. We had made prior arrangements to have a cake delivered at our dinner in the hotel. This never happened. When you pay this much for a hotel room you expect them to be able to deal a simple request.
The place never had that luxury feel to it.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank BE8228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2014

I stayed for four nights this time and the service was outstanding as ever. Shawn at the door went out of his way to help me with the transportation and Luciana Barbosa , from sales , was extremely helpful and responsive to tailor something for the family. The rooms are one of the best, not just in NY but globally.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ds5130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Langham Place, New York, Fifth Avenue

Property: Langham Place, New York, Fifth Avenue
Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Phone Number:
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #25 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 234
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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