My wife and I decided to have a little staycation in NYC for our anniversary and based on the reviews, we chose the Setai Fifth Avenue. I can't say enough great things about our stay. Let's just say, I thought I knew what five star service was before staying at the Setai, but now I truly know. As it was our anniversary, the Setai upgraded us to a spectacular room (the premier, I think). The decor is neutral and warm, and despite having lived in the city for nearly 10 years, we felt like we were seeing New York for the first time all over again. The service was excellent from start to finish. Before checking in, a personal assistant reached out to me and helped me to book reservations and make arrangements to have flowers delivered to the room while we were at dinner. Upon check-in, the front desk agent personally took us to our room (to which we were able to check-in early), showed us the amenities (including a TV in the bathroom, espresso machine, complimentary waters and sodas, and electronically opening/closing shades), and eagerly inquired as to whether or not there was anything more she could do to assist me. There was even a complimentary bottle of Taittinger placed in the room for our anniversary. All of the employees seem as if they are happy to be working there and understand just how good their product is -- and it shows!
The Duxiana bed was super comfortable and the rainforest shower was a treat. I had forgotten my iphone charger, but no problem, the TV has an Iphone hook-up allowing you to play your own tunes. In addition, the complimentary wi-fi allowed me to write this review from the room!
I would recommend this hotel to everyone I know! Thanks Setai for making our anniversary wonderful!
- Official Description (provided by the hotel):
- Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more less
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