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Sanctuary NYC Retreats
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Reviews (222)
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137 - 142 of 222 reviews
Reviewed 10 February 2012

Three weeks after a friendly email-conversation, booking and paying the $300 deposit via PayPal and five weeks before our stay, our reservation got cancelled "due to a double booking". Very strange and upsetting. It's not getting easier to find a place to stay at now. We would definitely not recommend this place.

  • Stayed: February 2012
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5  Thank nimsaj9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2012

Staying here was the only disappointment in our NYC trip. Fortunately, we didn't spend much time in it. But regardless, this place wasn't really wasn't worth it. We were aware of the accommodations, but the bathrooms were just horrible and disgusting. The bathtub was just dirty. But, our biggest complaint was the exposed water heater. We knew it was super hot, but when you're trying to dry off in the cramp bathroom, accidental contact was a given, especially when you're trying to get your balance. Ugh.

We had their complementary breakfast the first morning. We weren't planning on it, but we overslept the first night after being slightly jet lagged. At any rate, after the crappy breakfast, we weren't sure if we were supposed to wash our dishes or not. So, we looked around and saw the mother and daughter who sat next to us earlier just left everything on the table. So, we did the same. As we're walking out, a lady ran after us and shouted, "You have to clean your dishes." We apologized and said we didn't know. Then, she points t0 a small sign with faded writing above the sink that asks the guests to "kindly" wash their dishes. If we're not in that area, how are we supposed to see that sign?? Anyhow, it was an honest mistake, really, but she was still pissed off at us and most likely at the other guests who mistakenly left their dishes as well. So, as I'm doing the dishes, I ask her where the trash is, and she gives me the evil eye and points to the trash behind a door. I'm thinking ... Ok?? Sorry I asked, geesh. Needless to say, we didn't eat there again. We enjoyed our breakfast at Ess-a-Bagel every morning thereafter.

Then, you have the groups of people just chatting and laughing outside until dawn. No joke or exaggeration. I would expect this on a weekend, but this was every night!! Luckily, we were so exhausted every night that we were able to sleep through it.

Simply put, if you're a starving college student, this is an affordable option, but please let it be last resort. If not, just pay a little more and stay somewhere nicer. That’s what we’ll do when we go again.

  • Stayed: January 2012, travelled with family
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6  Thank SnoringPug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

Our start to this place was terrible:
- Our apartment was a sixth floor walk-up (i.e. no elevator) at 75 E 3rd St
- The NY Hells Angels were in the adjacent building and decided to practice their instruments (but stopped around 9pm so not a big problem, just a mil annoyance)
- The worst part was bedbugs. I woke up the next morning covered in bugs bites!!!

The next day we were moved into another apartment on the 3rd floor in 73 E 3rd St. This apartment was slightly larger but most importantly, no bedbugs. After this the stay was quite pleasant.

- Breakfast was simple but satisfying: toast, cereal, bagels, tea, coffee.
- The hells angels were no problem at all (as long as you don't sit on the bench; there are signs everywhere in case you forget)
- As with any New York apartment there is some noise from the stairwell and neighbouring apartments

Room Tip: Ask for a room on a lower floor (unless you don't mind the walk)
  • Stayed: December 2011, travelled with family
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3  Thank MaggieSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

Stayed last week with friends and realized that the place had actual tenants living in the building! If you're booking apartments for short-term stays in New York City it is ILLEGAL as of May 1, 2011. We should have better researched this place before we stayed there last week. If you google Sanctuary Guest Suite + Illegal Hotel NYC you will see that this is place is up to no good. The rooms in these cramp apartments are not as described, dirty, it's can get loud in the building and the street it is located on is not the best and next to the Hell Angels. Don't let me start to describe the "breakfast" at this reputed "Bed & Breakfast" that they offered because it was laughable.

Trust me book another actual credible hotel in NYC, you'll thank me. At all cost avoid this place and there other location on Stanton Street as it is not what they bill them to be at all. Not worth the few bucks you'll save because the likelihood is you'll get ripped off or worst hurt. one of the guys on this trip with us is a lawyer and pointed out how illegal this place was. We will NEVER stay here again and have filed a complaint with 311. You can go to www.nycgo.com for a list of legal B&Bs and hotels. Check out all the bad reviews of this place on here, for they are all true.

Staying at Sanctuary Guest Suites ruined our holiday don't let it ruin yours.

Room Tip: Old NYC residential building with tenants living in it, small cramp rooms, absolutely awful.
  • Stayed: December 2011, travelled with friends
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9  Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

I've been to New York City a few times and was referred to Sanctuary Suites by a friend. Boy, was I glad they did! Instead of an insanely expense, super small hotel room; this place has lovely spacious, homey feel to it. There's even a kitchen, so you can cook your own meals if desired. After going, going, going all day; it was a nice to come back and relax. The staff was very friendly and helpful. Plus it's only a 5 minute walk to Houston & Allen, where there are tons of live music venues. It's a really cool area, and much different (in a good way) than the typical Times Square hotels. I will definitely be back!!

  • Stayed: August 2011, travelled with friends
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3  Thank Jenni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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