My wife, my daughter and I stayed in Cassa Hotel during 3 nights in New Year.
The most remarkable thing: Location is really amazing if you want to stay at Times Square area. The hotel is located to only one block and a half of 45th st and 7th Av (that is exactly the heart of Times Square).
Some positive points: We received an upgrade from the triple room to a junior suite in the 6th floor. The sleeping quality (bed, pillows…) is almost perfect except for the annoying noise of the heater. The bathroom is big, modern and the shower is really great. I want to mention some members of the staff who had been remarkably helpful and kind: Hector (Maintenance) and Miguel (front door).
The negative ones: Free wifi is only available at Floor #10. When you pay more than $550 a night you expect a service above standard. Rooms are small as you expect in Manhattan. The reception area is too small (we arrived early and the only option was waiting for the check in time at floor#10). Nobody seemed to do any additional effort to accelerate the check in process: we arrived in the hotel at 8AM and we had to wait till 3PM exactly to get our room. There are not almost other amenities for guests in the hotel.
We are going to consider this hotel in our next visit to NYC
- Official Description (provided by the hotel):
- Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more less
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- Also Known As:
- Cassa Hotel And Residences