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“Apartments -very good: Rooms - average”

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Cassa Hotel 45th Street New York
Ranked #116 of 467 Hotels in New York City
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Apartments -very good: Rooms - average”
Reviewed 20 April 2014

We stayed with another couple in an apartment on the 40+ floor for two nights.
We had two bedrooms and a spacious dining and sitting area with free wifi, plus some great views. If you are traveling with others this is a great option.

We also stayed in one of the hotel rooms for one night. It had a small bedroom with a small bathroom and a very soft bed. The room was clean, but I would rate it a little less than average

Hotel overall
- friendly and helpful staff
- great location
- restaurant was closed for renovation
- only one elevator was working during two days of our stay. I feel there should have been a greater sense of urgency in remedying this as the wait could be up to 5 minutes.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scienceconsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, 22 April 2014
Thank you for your feedback. Very much appreciated. Hope we can welcome you back again soon.
Warm Regards,
Troy Pade
GM of CASSA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,029 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (267)
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English first
Mayport, fl
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2014

After hours of hotel research, this is the hotel I chose for my teenage daughter and I. It was very modern with an upscale appeal. Each time you come and go, you are greeted by a friendly doorman. The receptionists were very cordial as well. It rained a few days while we were there, and they had complimentary umbrellas to use - very appreciated. One thing I was worried about booking my hotel was area/feeling safe. I never felt unsafe, even walking back to the hotel at night. Location was great, it is just between Times Square and 5th Ave. Whichever direction you choose, there are sights to see. My daughter and I walked everywhere without thinking "ugh, this is way too far." We walked all around Times Square, to a Broadway show, to the subway (which was also not scary or uncomfortable), and we even walked to Central Park for a Good Morning America concert. It was a little far, but not too bad. I will definitely stay here again should I return to NYC for a visit!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coastie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, 22 April 2014
Thank you and your daughter for choosing to stay at CASSA! I am happy to hear that you pointed out our very friendly staff. We try to pick the best! Please come back and see us again soon.
Warm Regards.
Troy Pade
GM of CASSA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 April 2014

We had a fantastic stay at this hotel, the hotel is very modern and the rooms are a very good size. Location is excellent and it is walking distance from several subway stations. The staff were very friendly.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom4808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, 22 April 2014
As they say, location, location, location! We are in the middle of it all! Thank you for staying with us and please come see us again!

Warm Regards,
Troy Pade
GM of CASSA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 April 2014

This place is ideally situated near Times Square. It is ably managed by the very helpful and friendly Patrick And crew. The rooms are small, but modern, clean and have everything you need. As with everything it's not cheap, but it's pretty good value for money.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deb075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, 22 April 2014
Thank you for staying with us and giving Patrick a shout out for his great service. Please come and see us again soon!
Warm Regards,
Troy Pade
GM of CASSA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 15 April 2014

I was in NY for business and couldn't pick a better hotel. The rooms are very well appointed, nothing close to the holes in the walls they sell in NYC as guestrooms, and extremely clean!
No matter if you are there for business or leisure, the hotel is 10min away to were you are going and a few blocks away from Time Square, Bryant Park and Grand Central station.
What truly makes the difference though, is the staff. You will never have to repeat something twice, they are on top of their game and on top of your needs...and that will change your experience in a city like NY!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meandi83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, 22 April 2014
WOW! Thank you for such a lovely review!! Please come back and see us again. Our CASSA is your CASSA!
Cheers!
Troy Pade
GM of CASSA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgewood, New Jersey
1 review
Reviewed 14 April 2014

This hotel is really modern and sleek, in a great location, has very good sized rooms and all for a fantastic price for NYC. The staff were all really nice and really made you feel welcomed too. I'd definitely stay here again!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, 22 April 2014
Thank you for staying with us and pointing out the service and location. These are two of the things you must have when visiting NY. Please come visit us again soon!
Regards,
Troy Pade
GM of CASSA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cassa Hotel 45th Street New York

Property: Cassa Hotel 45th Street New York
Address: 70 West 45th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Romantic Hotel in New York City
#90 Business Hotel in New York City
#94 Luxury Hotel in New York City
#135 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 
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Also Known As:
Cassa Hotel And Residences

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