We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, great customer service!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Cassa Hotel 45th Street New York
Ranked #121 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 22 May 2014

We stayed here for three nights to attend a wedding. From the get go, the service was excellent. No question went unanswered. The king sized bed was one of the most comfortable hotel beds I've ever slept in and the shower...SWOON!! It was a large rain shower! The water pressure was good and the bath products smelled delicious.

The bride and groom hosted a cocktail party at the hotel for over a hundred people and the staff was awesome as was the food. The hotel location was great as we were able to walk to Times Square, Central Park and lots of bars and restaurants.

And don't miss the watermelon/mint cocktail downstairs at Butter - it's like summer in a glass!

Room Tip: The Executive King was perfect for the two of us.
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,138)
There are newer reviews for Cassa Hotel 45th Street New York
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

772 - 778 of 2,138 reviews

Reviewed 19 May 2014

We had a wonderful stay at the Cassa Hotel. The hotel location was very convenient to Midtown activities. The hotel was very clean and the staff was very helpful and friendly. I would recommend this hotel to anyone visiting the midtown area. Thanks for a wonderful stay!

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kathy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Visited NYC last week on business. Prices and availability at most of the larger hotels were either unreasonable or not available, so based on prior reviews, I tried Cassa. This is a boutique hotel well located in mid-town - near the tourism action on Times Square as well as businesses on 5th, 6th or Madison Avenues.

It's easy to miss the hotel from the street since it has a relatively discrete street presence and small lobby. I had a junior suite which was large compared to the typical hotel room in NY, although not the most efficient use of space (sitting area is between bed and bath room in a completely dark part of the suite). The room was pleasant and quiet even though I was on the 5th floor. As is common in NY, the room was quite dark because of the shadowing of surrounding buildings if you are not staying on a high floor. Wifi worked well and was complimentary with my rate. Not a lot of common areas to "hang out" given that the lobby is small, there is no in-hotel bar/restaurant although there is a lounge without food/drink service on the 10th floor. I did not try room service. There are plenty of restaurant options at various price points in the immediate area.

Everything in the room was in working order and there is complimentary in-room coffee. The decor and hallways could use a little refresh, but certainly not a significant detraction. Front desk service was okay - not particularly engaging, empathetic or attentive. Always seem to be side conversations going on and a wait despite 2-3 staff.

Overall, a nice choice in Manhattan and certainly more enjoyable than a large, chain hotel.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dlscps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Excellent location, close to shopping area, restaurant and tourist locations. Rooms very clean and roomy to be a boutique hotel. Service was very polite and answers all our questions and needs. Free coffee in the lobby was perfect to start the day.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Had the pleasure of staying at the Cassa Hotel this past weekend while in NYC for a wedding reception. This was my second stay at Cassa and they continue to hit all the high marks expected at a boutique hotel in midtown. The rooms are spacious, quiet and the beds are perfect. The staff really do go out of their way to be helpful and accommodating in the most personal way.
The hotel restaurant, Butter, opened since my last visit and it feels like a woodsy escape from the concrete jungle outside. We didn't eat but had a few cocktails at the bar, try the vodka drink with the watermelon ice cubes!
Cassa is my new favorite place to stay in the city. Check it out!

Stayed: May 2014, travelled with friends
1  Thank leeindtla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

We came to New York for our daughter's wedding and the Cassa Hotel was booked for us by our son-in-law. It was an excellent choice. Our room was on the 21stfloor with views of the surrounding skyscrapers. There were two fast lifts to get up there and we never had to wait more than a minute or two. We had an executive room, which was very spacious and comfortable and when we arrived there were two bottles of water and a plate of delicious chocolates waiting for us. We had put in a request for a kettle and that was waiting for us too. The bed was very comfortable and we slept very well. The air con was very efficient, so we were never too hot or too cold. The television was huge with a great many channels and I really appreciated the i-pod dock as I usually carry mine around with me on holiday. The bathroom was very luxurious with a fantastic rainforest shower which was simple to use and there was a plug-in hair dryer. Everything was spotless!
On a lower floor there was a lovely lounge with sofas, tables and chairs and an outside terrace.
The service was terrific - we mentioned at reception that there were no hooks on the bathroom door for our bathrobes and the handyman came up immediately and put on two hooks and also fixed my bedside light switch. When we accidentally locked ourselves out of the safe someone came immediately and sorted it out. The fridge was also much appreciated!
My only complaint was that a few more drawers would have been useful as we were there for 10 days and had a lot of clothes with us for the wedding, but I understand that normally people wouldn't be staying for such a long time so the drawers would have been perfectly adequate.
The location was very central and it was simple to get to places such as the Top of the Rock and the Rockefeller Plaza on foot. The subway was quite handy.
Everyone who worked at the hotel was polite, helpful and friendly and I would love to stay there again.

Room Tip: I can recommend the executive room we stayed in as the room and bed were very big.
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PhoebeK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Perfect location. Great staff. Great value. I recommend Cassa 100%.
Perfect stay in NYC. Butter restaurant next door is great.
Will definitely come back again and stay here.
Great midtown location very easy access to GCS.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tqlaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Cassa Hotel Times Square
Cassa Hotel Times Square
#122 of 468 in New York City
1,201 reviews
Midtown
The Iroquois New York
The Iroquois New York
#37 of 468 in New York City
3,673 reviews
Midtown
Cambria Hotel & Suites - New York Times Square
Cambria Hotel & Suites - New Yor...
#101 of 468 in New York City
789 reviews
Show Prices
Show Prices
Show Prices
Midtown
AKA Times Square
AKA Times Square
#98 of 468 in New York City
594 reviews
Midtown
Sanctuary Hotel New York
Sanctuary Hotel New York
#73 of 468 in New York City
4,050 reviews
Midtown
Kimpton Muse Hotel
Kimpton Muse Hotel
#62 of 468 in New York City
3,222 reviews
Show Prices
Show Prices
Show Prices

Been to Cassa Hotel 45th Street New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Romantic Hotel in New York City
#90 Business Hotel in New York City
#98 Luxury Hotel in New York City
#131 Family Hotel in New York City
Price Range: £157 - £514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Ctrip TA, Hotels.com, Travel Republic (UK), Southall Travel, TripOnline SA, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Cassa Hotel 45th Street New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cassa Hotel And Residences

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing