This is a nice hotel overall and for New York, the value seems good. The rooms are small, but well appointed and clean. One day we were out all day and returned at about 5:30 to find we had no housekeeping of yet. Had to call desk twice before they finally came with clean towels. Said we would forego bed-making, etc., but they did it end up doing it after we left at about 6:30 PM. Dirty dishes sat outside a room close to the elevator for over 24 hrs. (this is hard to understand?) The staff were congenial and welcoming. The elevators were slow most of the time.
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