We felt welcome from the moment we stepped out of the cab until our departure. The staff were very friendly and helpful with checking in, directions, meals, etc.
I stayed 4 nights with my wife and adult daughter. The room had plenty of space for the 3 of us and the bathroom was very spacious. And what a bathroom! A nice large walk in shower with rain head. There was even a flat screen TV in the bathroom. Just outside the bathroom was a wet bar with coffee maker, microwave, bar fridge and sink. The room had a walk in closet but had those annoying hotel style coat hangers.
We went down for the complimentary breakfast only once which was pretty much your typical American style continental breakfast. The breakfast room had different types of seating ranging from typical chairs and tables to couches along with TV's throughout. The area is very bright and open which had a nice feel to it.
Our room was on the 3rd floor which concerned me due to noise but the room was surprisingly quiet. We didn't face any streets which kept the noise down.
The hotel location is great for tourists wanting to walk around Time Square and the theatre district. There is easy access to the subway from the hotel. We took in "The Book of Mormon" which was right across the street from the hotel. After the play we enjoyed a cocktail at E&E Grill which is located right beside the hotel.
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